Contact Us

At 25karats.com, we make every effort to ensure a comfortable and enjoyable shopping experience. If you have any questions about a product or our policies, or would simply like to give us some feedback about how we're doing, please feel free to contact us.

Business Hours

Monday to Friday
9 AM to 11 PM (EST)
Saturday & Sunday
9 AM to 10 PM (EST)

Customer Service

US Toll Free: 1-800-201-3404
International: 212-671-1204
E-mail address: service@25karats.com

Postal Mail

25karats LLC.
151 W 46th st.
Suite 902
New York, NY 10036

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25karats.com Phone (800) 201-3404 (800) 201-3404
service@25karats.com service@25karats.com
We say Yes!
to Custom Jewelry.