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We Offer
30-Day Returns
Free Fedex Delivery
Factory Direct Prices
Customized Jewelry
Secure Shopping
Free Gift Packaging
Free Appraisal by a GIA
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At 25karats.com, we make every effort to ensure a comfortable and enjoyable shopping experience. If you have any questions about a product or our policies, or would simply like to give us some feedback about how we're doing, please feel free to contact us.

Customer Service

E-mail address: service@25karats.com
US Toll Free: 1-800-201-3404
International: 212-671-1204

Business Hours

Monday to Friday
9:30 a.m. to 11 p.m. (EST)
Saturday
10 a.m. to 5 p.m. (EST)

Corporate Offices

25karats LLC.
Diamond District
31 West 47th Street
Suite 607
New York, NY 10036

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