Contact Us

At 25karats.com, we make every effort to ensure a comfortable and enjoyable shopping experience. If you have any questions about a product or our policies, or would simply like to give us some feedback about how we're doing, please feel free to contact us.

Customer Service

E-mail address:
service@25karats.com
US Toll Free: 1-800-201-3404
International: 212-671-1204

Business Hours

Monday to Friday
9:30 a.m. to 11 p.m. (EST)
Saturday
10 a.m. to 5 p.m. (EST)

Address

Diamond District
31 West 47th Street
Suite 607
New York, NY 10036

Contact Form

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Please come and visit us at one of the following bridal shows and get a chance to browse our latest designs in bridal jewelry. Our expert wedding ring specialists will be present to answer any questions you may have and assist you in selecting a perfect engagement ring or a wedding band.

Date Time Location
1/9/2014 5:30 PM NEW YORK MARRIOTT MARQUIS
1535 Broadway
New York, NY 100360
2/1/2014 12:00 NOON THE WESTIN BOSTON WATERFRONT
425 Summer Street
Boston, MA 02210
4/17/2014 5:30 PM NEW YORK MARRIOTT MARQUIS
1535 Broadway
New York, NY 10036
More dates will be added as they become available.

For more information please visit: The Great Bridal Expo