Privacy Policy

The security and protection of our customers' personal information is our top priority.

At 25karats.com, we understand that your trust is our most important asset. We take the protection and proper use of your personal information very seriously and are committed to protecting your personal information in our possession.

To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used on this site, www.25karats.com.

Personally Identifiable Information

When you visit 25karats.com, we may request that you provide us with personally identifiable information such as your name, shipping and billing addresses, telephone number, e-mail address, credit card number and credit card expiration date. This information will be used to process your order, verify your identity for payment authorization, provide you with an order status, ship your order, and allow you to receive news and special promotional offers.

By submitting your personally identifiable information to 25karats.com, you are consenting to the transfer of this information to your credit card company for the purpose of completing your purchase. Additionally, your information may be transferred to a third-party vendor for the sole purposes of order fulfillment and shipment.

We may use your personally identifiable information to contact you (for example, we may send you marketing or promotional materials, ask you to complete a survey, ask you to refer a friend or respond to your comments or requests for information). In these cases, we will not use your information (or your friend's) for any purpose other than that specifically stated without your consent.

25karats.com will not give or sell your personally identifiable information to any outside organization for the organization's own use without your consent. In some cases, we may share aggregated demographic information with our partners, customers and advertisers. This aggregate information is not linked to any personal information that can identify any individual person.

Third-Party Privacy Policies

25karats.com do not share, sell any of your information to other parties, with the exception of intermediaries involved in the processing of your order. Such intermediaries act as links in the order fulfillment chain and do not store, use, or retain any of the information we give them. Examples include credit card companies, authorization services, and banks.

Our Commitment to Data Security

We have put in place physical and electronic procedures to keep the information we collect online as safe and secure as possible. Specifically, any information transferred from your computer to us is encrypted using Secure Socket Layer (SSL) technology. Once received, 25karats.com protects your information internally through further encryption and Web security measures. Additionally, 25karats.com routinely reviews its security policies and practices to ensure the safety of your information.

Non-Personally Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the IP address of your computer, the type of Web browser or computer operating system you are using and the domain name of the Web site from which you linked to our site or advertisement.

In addition, when you view 25karats.com, we may store some information on your computer in the form of a "cookie," a piece of data stored on your hard drive that contains information about you or your computer. (Please note that this information is not personally identifiable.) In order to utilize the full functionality of 25karats.com (including the shopping cart), you must "enable" your web browser's ability to receive cookies. Please refer to your browser's instructions or help screen to learn more about these functions.

Contacting Us Regarding Your Personally Identifiable Information

You are given the opportunity to "opt-out" of receiving information or promotions from 25karats.com at any time. To do so, simply select "unsubscribe" and the corresponding service on the subscription page, send your request via e-mail to service@25karats.com or call one of our consultants at 1-800-201-3404 Use that same e-mail address or phone number if you wish to change your information on file with us. If you are a registered customer to our site, you can access your account and make all the necessary changes including opting out on any subscription.

Protection Against Fraudulent Charges

25karats.com is committed to protecting you against fraudulent charges. If your information is accessed by a third party following a transaction on this site and used to make fraudulent purchases, your bank may hold you liable for up to $50 of those purchases per the Fair Credit Billing Act. In that unlikely event, 25karats.com will pay for the entire amount of your liability (up to the $50 limit) provided the unauthorized use is through no fault of your own and is the result of purchases made on 25karats.com's secure server. In the event of other unauthorized use of your credit card in cases not involving 25karats.com, contact your credit card company immediately.

Legal Disclaimer

25karats.com will only disclose your personal information when required by order of, or to be in accordance with, the law.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Customer Service
1-800-201-3404
service@25karats.com
31 West 47th St. Suite 607
New York, NY 10036