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Customer Testimonials
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At 25karats, customer satisfaction is our number one priority.
Please read what some of our satisfied customers had to say about their experience.
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"sparkled brilliantly..."
January 18, 2013
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The Ring arrived just now intact and tightly wrapped. My first look at the diamond and I was speechless. It sparkled brilliantly in the box. Thanks very much 25karats.com
A.L.
Canada
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"we found our dream bands..."
January 17, 2013
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We called 25karats first in June to ask a few questions about their bands. We were still considering our options regarding metal and width of the rings we want to go with. They were really helpful and gave us some direction. Since the wedding was scheduled for February, we took our time and did our research. Every time we were not sure about something, we called 25karats and they answered our questions patiently. After months of thinking and browsing through designs, we settled on a handmade ring set with wide center braids. We called 25karats again to see the ring and they invited us to their office in Manhattan. We already knew that we wanted this ring set but seeing it in person assured us that it was the right decision. We placed our order there and it took only 5 days to get a call! After we picked up our rings we showed them to our friends and family. Everybody loved the rings as much as we did! It took lots of time and effort, but we found our dream bands and 25karats.com was most helpful during this whole process. We highly recommend them!
Anna & Michael
NY
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"excellent job..."
January 16, 2013
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We got it! thank you! Beautiful ring. Fits right too. No need for sizing. Thanks again for excellent job.
Dana Y.
IN
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"Excellent customer service! ..."
January 14, 2013
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Excellent customer service! From the beginning we made a mistake with our order and 25karats.com customer service corrected it when they called us to confirm our order. If they didn't check, we would get two size 4 rings. And they were incredibly helpful after that as well. We needed to change both the finish and engraving text, and every time we felt bad about making changes they were so polite and reassured us that it's not a problem at all. We really feel grateful for this experience and getting our rings as we wanted, thanks to the professional staff of 25karats.com.
R & N
TN
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"even more beautiful than the picture..."
January 14, 2013
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Gorgeous rings! Hard to believe that they are even more beautiful than the picture on your site. Receiving the rings so fast and seeing their quality only reaffirmed my faith in your craftsmanship. I know where I'll look next time I need a jewelry. Thank you.
Cate N.
NJ
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"Thanks for the great service...."
January 09, 2013
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As soon as we saw the wedding bands on your website we felt in love with them. We are so happy with the great service we receive from you and the wedding bands are gorgeous! We will sure order again! Thanks for the great service.
Sharine & Fabian
Oranjestad, Aruba
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