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| At 25karats, customer satisfaction is our number one priority.
Please read what some of our satisfied customers had to say about their experience. |
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| "25karats makes each customer feel special..." |
I just received the wedding bands from 25karats.com. They are for our 15th year wedding anniversary. You just don't know how happy and satisfied I am of seeing the gorgeous rings. The quality of the product is perfect, beyond what I can imagined. It's 100 times better than what I bought from other jewelry store.
I am also pleased with the great service that I received. I would like to thank Matt for helping me all the way, for being so patient and so understanding.
By the way, my husband was very happy so that we plan to purchase our 25th wedding anniversary rings from 25karats.com. You just have a way of making each individual feel special and making sure they leave happy and satisfied. Thank you so much from the bottom of our hearts.
Ann & Abe, NJ |
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| "what a fantastic website!..." |
We just received our wedding bands from 25karats.com. The sizing and the quality is even more than we expected. We really appreciated the customer service rep's help. He advised us on our selection and we got the palladium wedding bands which has the same quality and strength of platinum but for less price. We'll absolutely come back for more shopping.
Best regards from VA.
Thomas K. |
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| "we can’t say in words how happy we are!..." |
We just received the rings, that’s extremely fast!
And we can’t say in words how happy we are with them. Its almost bizar how similar the rings are with the image we had in mind, everything is so perfect: shape, color, gravity, size.
We didn’t even find such quality in Holland and we see so much goldshops.
I’m really happy we decide to send you an e-mail. Thank you so much. I’m sure you will have much more orders from the Netherlands in the future.
Thanks!
Kind regards,
Jacqueline V. and Ewout H.
25karats note: custom rings made from picture. |
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| "great customer service..." |
I recently ordered wedding bands, received it on time, great customer service, high quality products, really pleased with purchase, will certainly return for more in the near future. Thank You!
Fabio C.,TX |
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| "extremely pleased and I highly recommend 25karats.com ..." |
25karats.com offers a fantastic variety of styles which is great, however, the customer service and high quality of craftsmanship is what will keep me as a customer. The whole experience was very personable. Any questions I had were promptly answered and I was kept in the loop for progress on my order. Their on-line customer service chat gave me the confidence to order palladium rather than platinum. Visibly I cannot tell the metals apart, and while lighter than platinum, the palladium still feels substantial. I'm extremely pleased and I highly recommend 25karats.com
Catherine C., MD |
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| "very helpful customer service..." |
First I had no idea what to get for my wife for our 5th anniversary, but then I met 25karats. They did an extra-ordinary job to help me to find the best and affordable diamond anniversary ring. My wife loved the ring, she wears it everyday with a sparkle in her eyes. Thanks again..
George T.,MA |
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Your satisfaction is guaranteed.
Rest assured! At 25karats, we stand behind all of our products with a 30-day return policy.
You can exchange your product or return it for a full refund.
Every piece of jewelry we sell is carefully inspected prior to shipment.
Education
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