Customer Testimonials
Thousands of happy customers

We had a most wonderful experience with 25 Karats. We placed our order around two weeks ago. A bit scary to part with such a high sum for an online order, but we read so many good things about 25 Karats everywhere. As soon as we placed the order, someone from 25 Karats called us to confirm all details, from size to color of the rings! It was really reassuring. They told us it will take about 5 days to make the ring. and that's exactly how long it took before we got a tracking number in our email. Every step of the process was efficient and smooth. And we are impressed with the jewelry quality. Of course we were expecting very nice rings for the money we spent, but they are beyond our expectations! Truly gorgeous. We will be back and will definitely recommend 25 Karats to all our friends!

Vanessa & John
CA

Perfect! We are so happy with our ring set! Great quality for a fraction of store price. What else would you ask for? 25Karats is our new jewelry location.

Sue & Jerry
TX

I was a bit apprehensive, thinking about ordering a wedding band online, but I found a ring that I really liked, for my husband, for our 20th anniversary. I spoke, the first time, to Atilla and he was very helpful and considerate and made suggestions that helped me make a decision to buy. I decided to wait and think about the cost and if I wanted this particular ring. I made the decision and called the 2nd time and spoke with Nevy. He, too, was very helpful and assured me that the ring would be of highest quality. I have taken the word of two, apparent gentlemen who knew what they were talking about - and ordered. I have just received word my ring is on it's way and I awaite its arrival for final confirmation of it's quality.

I had a wonderful experience at 25 Karats, due primarily to Atilla and Nevy, both who worked with me, answered all my questions and assured me the ring I have ordered for my husband, for our 20th wedding anniversary will fit, and will let him know he's loved. I have not, yet, received the ring so the next test will be what I find when I open the box - and the final test will be when I present it to him on 3-29. Thank both gentlemen for their help and understanding.

I have nothing but positive things to say about 25karats. What a lovely ring! As soon as I opened the package it made me smile like a kid :D And such an easy transaction for a big purchase like that. 25karats called me to confirm my order details right away. They patiently answered my questions and gave me an EDOA, which was quite accurate. And when the package shipped out, I got an email with tracking. When you purchase a jewelry piece online small details like that make all the difference. I recommend 25karats to everybody!

Susan
MS

My experience in making a purchase has been fantastic. I hope that the product turns out to be just as great as the customer service that Nevy provided me with!

Mike D.

The service was amazing and the product beautiful! They quickly and efficiently reduced the height of the diamond on my engagement ring and gave me a different size at no extra cost. They kept me up to date with each step of the process and even sent me pictures of the changes before sending the rings back.
I would highly recommend their services and will be back in future!

Thank you very, very much to Gorkem and the rest of the team!
Rachel

We ordered a lovely diamond wedding band set from 25karats.com two weeks ago. It arrived fast and we are very happy with the quality of the product. It looks just like the beautiful pictures on the website. Diamonds are bright and white and rings are finished perfect. We couldn't be happier!

Cassandra & Tom
CA

It arrived yesterday and it's perfect. Many thanks! Really exceptional customer service!

P.M.
MO

I have just checked my emails and am so excited that the ring I had ordered is on its way... and two days early! !! WOW!! my experience with 25karats has been stellar from the initial phone call with Atilla all the way through the ordering process and shipping follow through. Atilla in particular, was instrumental in gaining my confidence for this company and the quality they insure! My hat is off to you, Atilla and to 25karats for helping to make the stress of ring selection a wonderful experience and for contributing to making my wedding day a most special one! Many thanks from the heart!