Get In Touch!

At 25karats.com, we make every effort to ensure a comfortable and enjoyable shopping experience. If you have any questions about a product or our policies, or would simply like to give us some feedback about how we're doing, please feel free to contact us.


Call or SMS

(212) 671-1204
(800) 201-3404

We will be happy to assist you on the phone.

Email

[email protected]
We will respond within an hour during regular business days and on Saturdays.

Live Chat

Dedicated chat operators are available to assist you.

Office / Showroom

Diamond District
22 West 48th St. Suite 401
New York, NY 10036

Monday to Friday
9:30am to 6:30pm (EST)
(By appointment only)



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