At 25karats.com, we make every effort to ensure a comfortable and enjoyable shopping experience. If you have any questions about a product or our policies, or would simply like to give us some feedback about how we're doing, please feel free to contact us.
7 Days - 9:30am to 11:00pm (EST)
We will respond within an hour during regular business days and on Saturdays.
Dedicated chat operators are available to assist you.
64 West 48th St. Suite 1002
New York, NY 10036
Monday to Friday
9:30am to 6:30pm (EST)
(by appointment only)