Thousands of happy customers
At 25karats, customer satisfaction is our number one priority.
We want to provide you with the
best service possible. Would you consider posting a review of us online? In addition to providing
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May 12, 2022
I paid extra for shipping to arrive by Mother’s Day, but unfortunately it did not arrive until Monday. I had a very disappointed wife and mother of three.
"Very pleased with this purchase..."
April 26, 2022
Purchased Fine Grooved Fancy Designer Wedding Ring Matching Set as a replacement for old rings. Had old rings and finger sizes measured at local jewelry store to get exact sizes before I placed the order and they fit perfectly. Very pleased with this purchase and customer service as well that followed up on the order to make sure that the order was correct that was placed online before the actual order was placed into production.
"Our rings fit perfect!..."
March 14, 2022
Our order came as promised and our Rings fit!:)) They are not engraved which is sad. There was (is) no time to send back to get engraved now . Wedding is March 22.
Maybe later we can. Thank you much
"I love 25Karats!..."
March 11, 2022
The service is excellent. The jewelry is absolutely beautiful. I am so happy with my purchases. I highly recommend 25Karats.
"The diamond is stunning and looks great in the setting. The fit is good too..."
February 18, 2022
My ring arrived yesterday afternoon and fortunately, I was home at the time. There was about 24 hours turn-around time which was amazing. It was packed very well. I was somewhat nervous to open - never having made such a large jewelry purchase online. The diamond is stunning and looks great in the setting. The fit is good too. It will take some getting used to it as it's very different from my original wedding band that I've been wearing 45 years! Your website was extremely helpful and I learned a lot in the whole process. I liked being able to pick out the exact diamond I wanted, even though my first choice was no longer available. About 10 years ago I was in New York City and walked through the diamond district - very unique area - so I was a little familiar with your location. I had never seen so much diamond jewelry in one place!
Thank you for your good service!
February 01, 2022
The ring looks and fits great!
December 30, 2021
We are very satisfied my fiancé is very happy and love it thank you!
December 28, 2021
I was expecting an eternal Claddagh ring, It was not apparent in the photos that this ring is clearly broken into different segments.
"...wedding bands are spectacular..."
December 11, 2021
The wedding bands are spectacular, but sadly both purchased were too small. We used a standard ring sizing set to determine the sizes requested. Can you provide guidance to ensure the resizing will be correct? And the procedure to return the wedding bands for resizing.
"5 stars is not enough to describe how happy I am with this product......"
July 23, 2021
Completely shocked and surprised at how much more beautiful this ring is compared to the on line photo. 5 stars is not enough to describe how happy I am with this product. Exquisite workmanship!!!