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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at or weddingwire.com or here on 25karats.com, we would really appreciate it.

       

"The ring is beautiful and we are beyond delighted with the quality of this ring and the customer service at 25karats. An added bonus-the price was way better than any of the others we considered. ..."

  October 30, 2020

This ring was a gift from my husband to celebrate our 50th wedding anniversary. We left "no stone unturned" searching for a Celtic design wedding ring to reflect my much-loved Irish heritage. About ready to give up finding the "perfect" ring, we came across 25karats' website. The ring is beautiful and we are beyond delighted with the quality of this ring and the customer service at 25karats. An added bonus-the price was way better than any of the others we considered. We highly recommend this company. You will not be disappointed!
George and Candace Shafto
Forked River, NJ

"I recently purchased a ring for my brother from this company....The resulting ring and inscription are beautiful and my brother is delighted. ..."

  September 25, 2020

I recently purchased a ring for my brother from this company. My brother lives in New York and I live in Kent, England. I was initially worried about using an online company but they were amazing.

The company has a helpful online chat function and the person who dealt with me ('Semra') could not have been more helpful. She sent a free ring sizer to my brother. She also spoke to him on the telephone as she was concerned that he would need a slightly larger size in light of the design of the ring.

The resulting ring and inscription are beautiful and my brother is delighted. I would not hesitate to use this company again.

"Very pleased with the whole purchasing experience and the item........Will definitely shop here again...."

  August 12, 2020

Very pleased with the whole purchasing experience and the item.
I ordered a band and Semra was very helpful in answering all the question and went above and beyond to assist with the order.
She was able to expedite the order on my request and was able to get it delivered to me before time.
Will definitely shop here again.

"The rings are just as beautiful as the pictures...."

  August 09, 2020

We are so pleased with our wedding set purchased from 25karats. I stumbled across the site searchIng for matching his and her wedding bands, and to my amazement they had countless of styles to select from. The rings are just as beautiful as the pictures. Customer service was outstanding!!! I gave an incorrect size for my ring. I called customer service, to let them know my ring was too small, my husband's ring was just right. I shipped the rings back to be resized and 25karats returned them back to me in a week!!! Thank you 25karats!!

"They have excellent customer service and very beautiful jewelry. I would highly recommend 25karats...."

  August 07, 2020

25karats is wonderful. I love them. And their jewelry is beautiful. In addition, their customer service is excellent. Semra is wonderful. Not only is she helpful, but she always goes the extra mile. They have excellent customer service and very beautiful jewelry. I would highly recommend 25karats. 25karats thank you for everything.

"The order came in a beautiful presentation box and the quality was that of fine jewelry. The rings were exactly as ordered and came with an appraisal...."

  July 26, 2020

My fiancée and I searched the web for wedding bands looking for serious jewelry. 90% of the sites had things that looked good at a very cheap price. None of these sites carried solid gold and used cheap materials. We finally discovered your site. The descriptions were good and the pictures clear. On each style of ring there several options. There were a few questions about style and materials. We called and talked with a representative that answered out questions and better explained the pricing. (On the site most of the prices are based on a size 4 ring. The larger the ring; the more gold is required and the price goes up. So you will pay more than the web posted price.)
We jumped in and made the order. It took about 10 days to receive the order. The order came in a beautiful presentation box and the quality was that of fine jewelry. The rings were exactly as ordered and came with an appraisal. I would not hesitate to recommend your company to anyone; good job.
Fred B.

"I have never seen a more beautiful pair of earrings in my entire life!!!!!! ..."

  June 24, 2020

I bought this pair of earrings for a very special friend of mine. I have never seen a more beautiful pair of earrings in my entire life!!!!!! When she sees this, she is going to DIE!!!!!!!!!!

Thank You So Much!!!!!!
Thomas N.
Collingswood, NJ

"They came through once again perfectly.... I love it! Beautiful precision work!..."

  June 24, 2020

I bought my husband's wedding band for our wedding in 2018. I then decided I wanted to get the same band 2 years later in a womens size. They came through once again perfectly. The ring we chose has to be hand engraved all around the band. Even 2 years later, the ring was identical to my husband's. I love it! Beautiful precision work.

"quality piece of jewelry! ..."

  June 12, 2020

My shopping experience from beginning to end was phenomenal. When I had questions about a ring, Semra was quick to answer and very friendly, knowledgeable and helpful. Communication after purchase was great and the ring arrived carefully and thoroughly boxed. It is a beautiful quality piece of jewelry! I will certainly be a returning customer. Thank you!

""it is BEAUTIFUL..."..."

  May 22, 2020

I ordered a ring for my birthday. When I got here, (arrived on time). I was so excited to see it, it is BEAUTIFUL. I was very surprised by the way the company (25karats) handles my order. I actually spoke with a real live human, she was very nice and made sure I was happy with the experience. This company is awesome, and yes I already have another ring picked out, and am looking forward to getting another ring from them.
Thank you 25karats for a wonderful experience and a very beautiful ring
C. PACHECO!
Have a wonderful safe and healthy day


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