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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at or weddingwire.com or here on 25karats.com, we would really appreciate it.

       

"I have never seen a more beautiful pair of earrings in my entire life!!!!!! ..."

  June 24, 2020

I bought this pair of earrings for a very special friend of mine. I have never seen a more beautiful pair of earrings in my entire life!!!!!! When she sees this, she is going to DIE!!!!!!!!!!

Thank You So Much!!!!!!
Thomas Norris
Collingswood, NJ

"They came through once again perfectly.... I love it! Beautiful precision work!..."

  June 24, 2020

I bought my husband's wedding band for our wedding in 2018. I then decided I wanted to get the same band 2 years later in a womens size. They came through once again perfectly. The ring we chose has to be hand engraved all around the band. Even 2 years later, the ring was identical to my husband's. I love it! Beautiful precision work.

"quality piece of jewelry! ..."

  June 12, 2020

My shopping experience from beginning to end was phenomenal. When I had questions about a ring, Semra was quick to answer and very friendly, knowledgeable and helpful. Communication after purchase was great and the ring arrived carefully and thoroughly boxed. It is a beautiful quality piece of jewelry! I will certainly be a returning customer. Thank you!

""it is BEAUTIFUL..."..."

  May 22, 2020

I ordered a ring for my birthday. When I got here, (arrived on time). I was so excited to see it, it is BEAUTIFUL. I was very surprised by the way the company (25karats) handles my order. I actually spoke with a real live human, she was very nice and made sure I was happy with the experience. This company is awesome, and yes I already have another ring picked out, and am looking forward to getting another ring from them.
Thank you 25karats for a wonderful experience and a very beautiful ring
C. PACHECO!
Have a wonderful safe and healthy day

"beautiful rings ..."

  February 15, 2020

I was leery about ordering rings online but I couldn't have had a better experience. Semra was unbelievable with her patience and expertise. I was on the phone for an hour the first time we spoke and she was so helpful in making suggestions. We spoke multiple other times and she addressed my concerns with the width of the ring. She even took pictures of different widths on her finger and sent it to me to compare. She also photo shopped pictures of some ideas i had of making a two color ring tricolor. They came out beautiful, just what we wanted. I can't recommend her enough. Their prices and selection were also so much better than any local store I went to. The wooden boxes they came in were a beautiful touch. Don't look any further if you want beautiful rings with excellent customer service.
Luann H.
MD

"our rings were gorgeous!!!..."

  February 02, 2020

We just received our beautiful matching ,handmade wedding bands and we can’t thank Semra enough for all of her hard work and dedication to ensure that our rings were gorgeous!!! We absolutely love our rings and value our new friendship that we developed with Semra!!! Our rings are not only beautiful, but the high quality of workmanship is outstanding!! 25 Karats is an extremely reputable site/company who truly stands behind their high quality reputation! Semra is an extremely dedicated employee who strives for excellence so that her customers will cherish their rings fora lifetime!!! She is most definitely a great asset to 25Karats , as well as well all of their customers who are very fortunate to work with her!!! Thanks so much Semra and 25Karats!!!!!

V.S.
CA

"high quality..."

  February 02, 2020

We can’t thank Semra and 25Karats enough for our beautiful matching, handmade wedding bands!! She worked so hard to ensure that our rings were high quality and gorgeous rings that we could cherish as we do!! Semra is truly an asset to 25 Karats , as well as all of the fortunate customers who are able to work with her!!! Additionally, we truly value the special friendship we have developed with Semra and will recommend 25Karats to everyone we know!! Thanks so much Semra and 25Karats!!!

V.S.
CA

"The quality is excellent ..."

  January 20, 2020

We bought the Fine Grooved Fancy Designer Wedding Bands about 2 1/2 years ago. They were, and still are, beautiful. The quality is excellent and the customer service among the best I've ever experienced. 25 Karats was super easy to contact and work with. Having said that, I need to say that as beautiful as our bands are, we probably chose the wrong ones for us, as the cross satin finish wore off pretty quickly. In no way do I blame 25 Karats for that, it happened to my husband's first wedding band that came from Zales too. So if you use your hands a lot, you might be happier choosing a more durable finish. Also, when the rings were brand new, the grooves were quite sharp and snagged on our clothes for awhile. Still, we love our rings and loved doing business with 25 Karats. I was afraid of buying wedding bands via mail order, but took a chance and am so pleased I did. This company has the absolute best selection of wedding bands, it took us days to finally decide which ones to buy. If you are looking for the perfect rings, I believe you'll find them here and the quality and customer service will be unsurpassed.

Deb
California

"an absolute joy...."

  January 16, 2020

What can I say about 25karats? The entire process has been an absolute joy. Semra was nothing but helpful and so fast with response time. The ring came in the mail and was more beautiful than I could imagine.

"customer service is TOP NOTCH! ..."

  August 09, 2019

my wife-to-be bought me a palladium Item: BA101211 Exquisite Religious Wedding Ring in September of 2010 . been great and have loved it every minute for the past 9 years. recently sent it back for a resizing to increase a 1/2 size. item was turned around completely in about 2 weeks. came back completely refinished, repolished, resized, and looking like BRAND NEW! shipping charges were high (not 25karats fault) - but well worth the expense to have a great fitting and great looking ring! customer service is TOP NOTCH! THANK YOU!!!

R.H.
OH


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