Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at or weddingwire.com or here on 25karats.com, we would really appreciate it.

       

"The quality of the ring was top notch......."

  January 14, 2021

It was a pleasure purchasing a present from 25Karats. Service was excellent, all my questions were answered promptly and the staff was extremely helpful. The quality of the ring was top notch. I originally provided the wrong size ring and without any hesitation they took the ring back and within 2-3 days shipped the ring in the correct size. I was very pleased with 25Karats and highly recommend your next engagement/wedding ring purchase with this excellent company!


"I can't tell you how excited and pleased I am with it! ..."

  January 05, 2021

I received my ring today and I can't tell you how excited and pleased I am with it! I have been looking for one like this for 7 years! I wanted something that made a statement (without having to wear a diamond with it) but kept with my style. You fulfilled my dreams with this band. My husband and I are getting ready to celebrate our 30th wedding anniversary in a few months, so this was my splurge for it courtesy of my husband. Again thank-you so much for making such a beautiful ring!

Best Regards,
Georgette


"simply amazing!..."

  January 02, 2021

Very satisfied with my purchase at 25karats! Semra and team were very attentive to my specific needs. The custom ring is beyond my expectations, simply amazing! I would recommend 25k to a friend!


"We were so pleased with the personal service we received. Unlike any other company......"

  December 10, 2020

We were so pleased with the personal service we received. Unlike any other company. The process was easy and incredibly efficient. Most importantly the ring is beautiful and a perfect fit.
Thank you!


"The ring is beautiful and we are beyond delighted with the quality of this ring and the customer service at 25karats. ..."

  October 30, 2020

This ring was a gift from my husband to celebrate our 50th wedding anniversary. We left "no stone unturned" searching for a Celtic design wedding ring to reflect my much-loved Irish heritage. About ready to give up finding the "perfect" ring, we came across 25karats' website. The ring is beautiful and we are beyond delighted with the quality of this ring and the customer service at 25karats. An added bonus-the price was way better than any of the others we considered. We highly recommend this company. You will not be disappointed!
George and Candace Shafto
Forked River, NJ


"The resulting ring and inscription are beautiful and my brother is delighted. ..."

  September 25, 2020

I recently purchased a ring for my brother from this company. My brother lives in New York and I live in Kent, England. I was initially worried about using an online company but they were amazing.

The company has a helpful online chat function and the person who dealt with me ('Semra') could not have been more helpful. She sent a free ring sizer to my brother. She also spoke to him on the telephone as she was concerned that he would need a slightly larger size in light of the design of the ring.

The resulting ring and inscription are beautiful and my brother is delighted. I would not hesitate to use this company again.


"Very pleased with the whole purchasing experience and the item........Will definitely shop here again...."

  August 12, 2020

Very pleased with the whole purchasing experience and the item.
I ordered a band and Semra was very helpful in answering all the question and went above and beyond to assist with the order.
She was able to expedite the order on my request and was able to get it delivered to me before time.
Will definitely shop here again.


"The rings are just as beautiful as the pictures...."

  August 09, 2020

We are so pleased with our wedding set purchased from 25karats. I stumbled across the site searchIng for matching his and her wedding bands, and to my amazement they had countless of styles to select from. The rings are just as beautiful as the pictures. Customer service was outstanding!!! I gave an incorrect size for my ring. I called customer service, to let them know my ring was too small, my husband's ring was just right. I shipped the rings back to be resized and 25karats returned them back to me in a week!!! Thank you 25karats!!


"...excellent customer service and very beautiful jewelry. I would highly recommend 25karats...."

  August 07, 2020

25karats is wonderful. I love them. And their jewelry is beautiful. In addition, their customer service is excellent. Semra is wonderful. Not only is she helpful, but she always goes the extra mile. They have excellent customer service and very beautiful jewelry. I would highly recommend 25karats. 25karats thank you for everything.


"The order came in a beautiful presentation box and the quality was that of fine jewelry. ..."

  July 26, 2020

My fiancée and I searched the web for wedding bands looking for serious jewelry. 90% of the sites had things that looked good at a very cheap price. None of these sites carried solid gold and used cheap materials. We finally discovered your site. The descriptions were good and the pictures clear. On each style of ring there several options. There were a few questions about style and materials. We called and talked with a representative that answered out questions and better explained the pricing. (On the site most of the prices are based on a size 4 ring. The larger the ring; the more gold is required and the price goes up. So you will pay more than the web posted price.)
We jumped in and made the order. It took about 10 days to receive the order. The order came in a beautiful presentation box and the quality was that of fine jewelry. The rings were exactly as ordered and came with an appraisal. I would not hesitate to recommend your company to anyone; good job.
Fred B.



Bizrate excellence
Weddingwire 2014
Weddingwire 2015
Weddingwire 2016
 
CONTACT US

SIGN UP FOR SPECIALS

receive instant coupon