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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

       

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  January 10, 2022

Would have been helpful to have a picture of someone wearing the ring. I tried to measure out the dimensions at home but it was hard to visualize. I was disappointed with how small the actual ring was compared to how it looks in the pictures.


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  December 30, 2021

We are Very satisfied my fiancé is very happy and love it thank you


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  December 28, 2021

I was expecting an eternal Claddagh ring, It was not apparent in the photos that this ring is clearly broken into different segments.


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  December 26, 2021

The picture of the ring suggests the ring is domed. It is not. It sits very flat on my finger and feels very light weight and does not match the depth of engagement ring for those reason. I am attempting to return the ring for a refund. Thank you


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  December 11, 2021

The wedding bands are spectacular, but sadly both purchased were too small. We used a standard ring sizing set to determine the sizes requested. Can you provide guidance to ensure the resizing will be correct? And the procedure to return the wedding bands for resizing.
Thanks,
Charles Princell


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  November 27, 2021

My fiancé’s ring does not fit. There is no way on your web site to determine your ring size. We did the best we could. I actually bought and albeit it was cheap, I thought it would be close. The ring is at least 1/2 a size too small. They want me to send them a video of him putting it on. If he puts it on, he may not be able to get it off! So I guess I just have to take it somewhere and pay to have it resized! I will never recommend you to anyone!


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  November 23, 2021

One of the diamonds is so loose you can move it around with your finger.


"5 stars is not enough to describe how happy I am with this product......"

  July 23, 2021

Completely shocked and surprised at how much more beautiful this ring is compared to the on line photo. 5 stars is not enough to describe how happy I am with this product. Exquisite workmanship!!!


"It’s absolutely beautiful!! The diamonds sparkle and dance with the light......"

  April 29, 2021

I recently bought a heart pendant. (I was going to take a picture of it, but my camera wouldn’t work). On the heart pendant are 27 diamonds. It’s absolutely beautiful!! The diamonds sparkle and dance with the light.

I also bought an adjustable chain, so I can change the length and wear the necklace at different lengths. Pretty nice. I’m so glad I bought the pendant and chain. I plan on wearing it every day.

Semra, who helped me, is very kind, knowledgeable and helpful. Semra, you are wonderful. Thank you for all your help!! And thank you 25Karats.


"I bought the wedding bands as a wedding present for my best friend....My friend received the rings and said they are beautiful and high quality. ..."

  April 02, 2021

I bought the wedding bands as a wedding present for my best friend. I had the rings shipped to my friend in California and was a bit nervous about the process. Customer service was impeccable and they answered all my questions. My friend received the rings and said they are beautiful and high quality.
Thank you 25karats!



 
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