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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"What an incredible experience!..."
  September 06, 2013

What an incredible experience! Our rings are just beautiful. I worked closely with Atila in getting them just right, he was so patient, kind and extremely helpful.We have waited 16 years to marry and both of us are now in our 70's, so we did want them to be just perfect and they are! Thank you for being there for us, it truly was a gift.
From a loving and happy couple in San Francisco,

Naomi and Barbara


"such a great job!..."
  September 04, 2013

I received it. I'm so thankful. It's beautiful. Thanks for doing such a great job!!!!

P.I.
IL


"happy beyond words..."
  August 27, 2013

I wasn't sure if the engagement ring in my mind could be created before talking to somebody at 25karats customer service. I had some ideas but nothing solid to show, but their bridal jewelry specialist put everything I tried to explain in right words and by the end of the day we had a sketch!! I have never seen such an efficient service for such a complicated process. I waited around two and a half weeks to see the final ring, which was exactly the ring I had in mind from the beginning! I'm happy about my ring beyond words. I highly recommend 25karats.com for your special jewelry needs!

Michelle
NJ


"We love the rings! ..."
  August 22, 2013

Excellent! We love the rings! Thank you for the great customer service. Your help with sizes and finishes is greatly appreciated. Dana wants a pair of stud earrings so we will be bothering you with some more questions soon :)
God bless!

Liam & Dana
WA


"good buying experience, quality workmanship and great customer service!..."
  August 16, 2013

We got our order and we love it. Thanks for a good buying experience, quality workmanship and great customer service!

L.W.
OR


"absolutely beautiful!!..."
  August 15, 2013

Got my ring today.
It is absolutely beautiful!!
Thanks very much.

Z.P.
FL


"our most precious jewelry pieces..."
  August 09, 2013

My wedding was incredible! I can't thank my husband enough for all his help in putting things together. But a special thanks should go for finding a gorgeous wedding ring set for us at 25karats.com!!! We looked for a wedding ring set for a long time locally and online. It was really hard to make a decision when your you are not 100% satisfied with what you see. It's a life-long thing and you just can't rush it. But our time was running short and we had to make a decision. Just then Frank found these lovely handmade set online. They were just perfect! And in only two weeks we got the rings here. Now they are our most precious jewelry pieces, reminding us of one another every day.

Tina D.
MS


"loves her ring..."
  August 07, 2013

My fiance loves her ring. Since I proposed she haven't taken it off her finger. She always wanted a three stone princess ring and the diamond you helped me pick was just perfect for this ring! I know how much I saved by choosing 25karats over one of the jewelry chains. The best part is, quality of the ring is on par with any design in those stores, if not superior. You'll hear from me again when we are getting close to our wedding date. Thank you for your assistance and great service.

Duane T.
MO


"We will come back..."
  July 31, 2013

Gorgeous! I love my ring! My fiancee hinted about a three stone ring, but this ring surpassed my expectations. Thank you for the neat appraisal as well. All around perfect package! We will come back in a year for our wedding bands ;)

Olivia
TX


"smooth and hassle-free..."
  July 26, 2013

We ordered our bands last week. We received a confirmation email, and 25karats customer service called us right away to confirm our order and check that all details are correct. Production took exactly 4 days, as we were told. As soon as the rings were shipped out we received another email with our tracking number. Package was delivered as scheduled. Everything with this order went really smooth and hassle-free. We are satisfied with our bands and we are planning to come back to 25karats for our future gift shopping. Finding a jewelry store online that really cares about customers and give friendly service is really hard. We found everything we were looking for at 25karats. We are loyal customers for life.

Ashley & Kurt
CA




What Our Customers Are Saying

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