Customer Testimonials
Thousands of happy customers
Our Customer Comments
We got it! thank you! Beautiful ring. Fits right too. No need for sizing. Thanks again for excellent job.
Dana Y.
IN
Gorgeous rings! Hard to believe that they are even more beautiful than the picture on your site. Receiving the rings so fast and seeing their quality only reaffirmed my faith in your craftsmanship. I know where I'll look next time I need a jewelry. Thank you.
Cate N.
NJ
Excellent customer service! From the beginning we made a mistake with our order and 25karats.com customer service corrected it when they called us to confirm our order. If they didn't check, we would get two size 4 rings. And they were incredibly helpful after that as well. We needed to change both the finish and engraving text, and every time we felt bad about making changes they were so polite and reassured us that it's not a problem at all. We really feel grateful for this experience and getting our rings as we wanted, thanks to the professional staff of 25karats.com.
R & N
TN
As soon as we saw the wedding bands on your website we felt in love with them. We are so happy with the great service we receive from you and the wedding bands are gorgeous! We will sure order again! Thanks for the great service.
Sharine & Fabian
Oranjestad, Aruba
After visiting so many jewelry stores here in Houston, Texas, we had started losing hope in getting the bridal set and wedding bands we want under our budget. My friend recommended going online and checking online jewelry stores. Being very skeptical, I agreed and started browsing around. I contacted maybe 5-6 stores before finding what we want at 25karats.com. Prices were too good to be true but after asking a gazillion questions and getting thorough answers for each, we decided to go for it. 30-day return guarantee gave us some peace of mind definitely. Now that we have the rings in our hands, we are really glad with our decision. The rings are spectacular, and from packing to boxes everything looks great. It's great to find such value for such incredible price range! We recommend 25karats to everybody.
Emily & Carl
TX
Got the ring today and it's gorgeous! thank you for fast delivery. My husband will order a gift for his mom from you shortly. Your site is bookmarked at my favorites now, so that means you will be dealing with us again ;) Thanks bunch!
Angelique T.
NJ
Couldn't be happier! I ordered two of the vintage wedding bands to wear on either side of my engagement ring (found nothing like it anywhere else on the web, and similar ones were more than twice the price), and they are beautiful and exactly as pictured on the website! They are obviously carefully hand-crafted because you can see minute differences in the two rings, so don't expect exact cookie-cutter rings. To me, the hand-made touch just adds to the appeal. I was particularly impressed with the personal customer service I received from Atilla. I like how I received a phone call after I placed the online order to confirm that I had placed it and to confirm all the details. I was concerned that I was not going to be able to be home to sign for the shipment, and he was able to redirect the shipment to be held at a nearby FedEx Office after order processing had already begun. The icing on the cake was when my order arrived before the estimated date, and that included a holiday! The shipment was meticulously packed and beautifully presented in wooden jewelry boxes. Overall, amazing service and amazing products! I will be coming back!
T. S.
VA
I picked up the ring and I LOVE IT!! Just wanted to say thank you so much for all your help and all the awesome customer service. You guys are fantastic!
E.P.
Canada
The ring is beyond-words beautiful! Thank you very much for everything, especially for your patience. I didn't want to settle for something just ok, and thanks to your professionalism I got exactly what I wanted. We will refer you to all of our friends!
Olivia T.
AZ
My husband loved the ring you sold to me!!!!! :) Thanks again for your help.
N.E.
CT
What Our Customers Are Saying



