Customer Testimonials
Thousands of happy customers
Our Customer Comments
25karats is the most easy-to-use online jewelry site! I could easily find the wedding band I was looking for, could open a chat with a customer rep for extra questions, and followed my order at the website until it got delivered. Not only it has a very easy user interface, but their deals are unmatched on the net as well. I didn't see any other jewelry store allowing customer's to return an engraved ring. Not only that, but also their item pages are so informative you can find almost any detail about rings. No duplicated descriptions either. All wedding bands I checked had a detailed description explaining the details and finish etc. Great website overall and great selection too! Very positive experience :)
Shukrut D.
CA
Because of my nickel allergy, I always had a hard time finding a nice ring for myself. Stores always told me that platinum is the only option if I want something fancy, because even 18k gold gives me allergies and they can't do the styles I want in palladium. 25karats.com is the only company that offers such a great selection of palladium products and manufacture them in such a short amount of time! I still could not believe that they could make all those designs in palladium until I talked to a customer service agent and was assured that I can get my ring in a week or so. I ordered my first palladium ring and it's a gorgeous piece! Will definitely order more, because I have my eyes on so many designs ;) Thank you for making my dreams come true!
Constantly great service and products!!! This is my third purchase from 25karats.com and every time it's the same excellent quality and fast delivery. I recommend 25karats to all my friends and family, and would vouch for them any time!
Sandra W.
WY
Super-fast service! I placed a rush order Wednesday morning for a 18k gold solitaire ring and called them to check how fast I can get it. Because of my last-minute proposal plan on Sunday I was in a pickle and didn't know what to do. 25karats finished the ring, set the stone, and send it to me express so I could get it before Sunday! 25karats.com saved the day!! A BIG thank you to you guys! :)
Norman D.
VA
Ordered a platinum handmade wedding ring and got it in one and a half weeks. It's surprising how fast they can deliver a job like that. My local jewelry store told me they need at least 3 weeks and the quality of the ring they had wasn't even a match to what I got from 25karats.com. Great experience overall. Will definitely recommend to my peeps.
George H.
WA
Gorgeous bands! Thank you! I'm so happy with the set and so is my future wife. I never thought I could get a platinum band set of these quality for such a bargain price. The details and handwork on the rings are amazing! You can see they were made for you and not just ready ones sized and sold to the next customer. We will be back for more :)
John H.
NJ
JUST WANTED TO LET YOU KNOW THAT I RECEIVED THE RING. MY WIFE LOVES IT.
THANKS FOR THE GREAT SERVICE
REGARDS
A.W.
FL
I got the ring today! Thank you for getting it to me so fast! I didn't know what to do and was very frustrated due to the last minute arrangements, but everything went fine thanks to you guys! I'll order our wedding bands from you too :D
Best,
Daniel D.
MD
I can't thank 25karats.com enough for their outstanding customer service and top quality products! We ordered our diamond wedding bands two weeks ago with some special requests. They not only accommodated the changes we needed, but also did it in a lightning-fast and perfect way! Our specially ordered rings couldn't be any better and any truer to our request. I was nervous during the whole process because I never ordered jewelry online before and we had a time frame. But 25karats customer service was with me at every stage of the process. I'm delighted with the results, and can hardly find words to thank them! You are the best!!
J & D
NC
Just wanted to let you know I got very lucky on her ring, it fits perfectly not to bad for guessing, I wish I could have the same luck with the lottery. Anyway's, thank you very much for all your help and working with me on making that moment so special. She absolutely loves the rings and said they were perfect. She had the exact opinion I had about them, they were very plain & simple but at the same different and VERY BEAUTIFUL.
Your web site, so easy to use and return policy are the two main reason I chose 25 karats. The prices were even more competitive and reasonable then the 7 different Jewelry stores that I went into. I only found this exact ring in one of them and for the price that they had the ring, $1750.00 and that was for only one. I was able to buy both from you for even less.
Thanks again for everything
C.
PS She did say yes ;-)
What Our Customers Are Saying



