Customer Testimonials
Thousands of happy customers

This is the real deal! Prices are unbelievable but believe it! I got my ring today and it's not lesser quality than any big store item, if not better! I'm not paying all that money for a fancy blue ribbon, thank you very much. Great design, great weight and thickness, and nice packaging with a lovely ring box. Thanks!!!

Bob S.
MD

One should not by gold jewelry without knowing how many grams they are getting. 25karats.com delivered the gram weight and the thickness mentioned on their product page. I have been fooled once by an other website that delivered us almost razor thin wedding bands. We will definitely recommend 25karats to our circle of friends and family.
Thank you 25karats.

Janet K.
IN

Back in September, I bought a wedding band from a store. I didn't have enough money to get the engagement ring then. When I finally saved enough, I couldn't find any place to get one to match my wedding band! I asked stores, online and offline, but it seemed like nobody was capable of making a custom ring for me. And finally I saw 25karats' ad for custom rings. I thought I'll give them a try too. And to my big surprise, they said they can make it! I first send them a photo and then after confirmation the actual ring. I got my flush-fitting perfect match engagement ring with a gorgeous blue sapphire in one and a half weeks! I'm still amazed with the service and price. This can't be beat! Thank you!

Diana D.
MN

Religious his & hers set is simply gorgeous! I love how detailed the crosses are and the handcraft. You really delivered, that's all I have to say. I'm a happy customer and I'll be back for more. God bless!

Peter G.

I got my engagement ring and my center diamond from 25karats.com. The have the best deals anywhere! Diamond prices are ridiculously reasonable and they come with a GIA certificate! For those who don't know that means, it's a certificate to show the quality of the stone accepted anywhere in the world! It's a great value for the money, and final ring quality is priceless. Very happy with my purchase.

Janice C.
CA

I have had nothing but THE BEST customer service experience with your company. My first inquiry, via email, was answered within 20 minutes and it was after 8pm on a Friday night. Every subsequent email I sent has also been answered quickly. I wanted something that I didn't see on your website (it was a ring similar to one you had but with larger side diamonds) and Matt said you had that for me and immediately put it up on your website so I could order it. He told me my order would be shipped out on Thursday or Friday and it was sent on Thursday. The ring I received was so beautiful, better than the pictures. And now you have offered to repair it for free if anything goes wrong as well as retroactively give me the spring sale discount. I don't think I have ever had a better customer service experience. I am going to tell all of my friends about your company.

Crystal
TN

Anybody who tried to find their dream ring in palladium should understand what I'm writing here very well. It's such a hassel and takes forever to find the right style, and when you do they always tell you that it can't be done in palladium! I visited so many jewelry stores. The answer was always "no". Finally I stumbled upon 25karats.com. They not only customize the band I choose for me, they also made the ring in palladium! And for such a great price! I still can't believe it. Now that I got my dream palladium ring I'm ready for my big day. Thank you 25karats.com for making my dream come true!!

Megan T.
WI

25karats.com worked with me step-by-step from choosing the ring to ordering it. Their customer service representatives were polite and knowledgeable. Delivery of the product was fast and it was safely and nicely packaged. The ring has a very nice quality, with virtually no imperfections. It came with a proper certificate and a decent ring box. All in all, good quality product and service. I recommend 25karats.com for your jewelry needs.

Christian F.
CA

Excellent product! From sizing to handcraft, everything is perfect. I couldn't be happier with my purchase. And shipping fast ultra fast too! I got my ring in a week from the order day. Impressive service in every sense. Thank you very much!

Donna S.
VA

Gorgeous! I'm so happy with my ring! I'll recommend you guys to everybody. Thank you for all your help. You were so patient with me. Your customer service explained everything in detail and answered all my questions no matter how dumb those questions were haha! But now thanks to you, I know so much about rings and diamonds. And I'll definitely be back for some more jewelry purchases ;) Thank you!!!

Aileen F.
CT