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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"I can't describe the attention they paid at our order..."
  February 16, 2012

Ordering our rings from 25karats was a delightful process. I can't describe the attention they paid at our order and sincere help they provided. We had to ask lots of questions and even had to change the ring sizes just after ordering, and they took take care of everything efficiently. We are very happy with our rings. They are gorgeous and just what we wanted. Thank you very much!

Sharon T.
MD


"Their service was perfect - the ring is outstanding, exactly as represented on their website...."
  February 14, 2012

Our interaction with 25karats.com has been amazing from the earliest days we were still shopping, all the way through to today, when my beautiful ring was delivered. I am very particular, and knew in my mind what I was looking for, but all the other places I shopped didn't quite measure up to what I had in mind, and in the metal I wanted. 25karats has an incredible selection of rings in all the popular metals, and when I found the setting I had been looking for, in Palladium no less, I was delighted! I used "Live Chat" on 2 different occasions (same operator both times) and he answered all my questions, and helped clarify some of the diamond choices I was interested in. (I also was surprised that the GIA certificates for the individual diamonds are available to view online while you're trying to choose a stone, which assured us that we were getting a good value in our choice.) He also sent me a set of ring sizers, to ensure I was ordering the correct size. After the order was placed, 25karats contacted my fiance to confirm the order, and he was kept informed along the way as to when the stone was being set, when it was being shipped, and when it should arrive, just in time for Valentine's Day! Their service was perfect - the ring is outstanding, exactly as represented on their website. The diamond is gorgeous. I am beyond thrilled with these folks, and would definitely recommend them highly.

Dane S.
OR


"rings are substantial..."
  January 30, 2012

We purchased a platinum wedding band set last week and it came yesterday. The handwork on platinum was really impressive. And the rings are substantial. You can feel you are wearing a nice metal on your finger. I'd like to Thank everybody at 25karats who helped us with our order and made it happen.

Daniel G.
MA


"Couldn't ask for more!..."
  January 30, 2012

We decided to get married spontaneously! We reserved a date at a small chapel in Florida and ordered our rings online from 25karats.com. We got them in a week and flew to Florida just one day before the ceremony. It was awesome! We had such a blast. And 25karats made sure there won't be any delays with the order. We really appreciate how they updated us and answered our questions promptly. Couldn't ask for more!

Cheryl Y.
VA


"happy with everything!..."
  January 27, 2012

My earrings arrived today and they are beautiful! I was not sure about the size of the diamonds, but they are perfect. I'm glad I didn't order anything smaller. Your screw-backs are very good quality. Really happy with everything!

Michelle W.
FL


"Your professionalism and courtesy was exceptional..."
  January 27, 2012

I just came back from our honeymoon and I wanted to thank you for everything you have done for us! We really appreciate how fast you finished our custom rings. You should remember how stressed I was those days, when I was trying to find the right rings and running against the clock. Your professionalism and courtesy was exceptional. And you made it happen! My good friend is looking for a nice engagement ring nowadays and he will be giving you a call soon. And he is in no rush, so you don't have to deal with another stressed customer :)

Tim P.
CA


"best bang for your buck..."
  January 26, 2012

This is the best bang for your buck! I'm grateful to my friend who referred 25karats.com to me. I could never get such a good deal for such good quality. The jeweler at the corner asked for double the price for the same setting with lower quality diamonds. Need I say more?

William G.
ID


"bright and shiny, with lots of fire..."
  January 26, 2012

I ordered a solitaire engagement ring with a half carat center stone from 25Karats. It came with a GIA certificate and an appraisal. Round stone is bright and shiny, with lots of fire. Setting doesn't show much metal, just as I wanted it. I'm very happy with my purchase and 25Karats is in my trusted jewelers list now.

Olga D.
NJ


"I love how everything came nicely packaged..."
  January 24, 2012

Very nice! The ring is really pretty. And thank you for all your help. I love how everything came nicely packaged, from appraisal to GIA certificate, and nice ring box as well. I was afraid to order a ring online first, but I'm so glad I did now! I could never get this from a store at this price :) And honestly I didn't like any models at my local jeweler that much. What I got is perfect and I'm really happy! Thank you.

Nicole D.
NE


"workmanship is high quality..."
  January 23, 2012

I ordered a Celtic design handmade wedding ring from 25karats.com. Selection was wide and available designs were beautiful. The ring I ordered arrived in 7 days total. I'm very happy with all the details on the ring. I can say the workmanship is high quality. Wish they had a location close to me so I could go see more designs. I'm planning to visit NY this summer, and I'll definitely step by their office when I do.

John G. R.




What Our Customers Are Saying

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