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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"great value for incredible price range..."
  January 08, 2013

After visiting so many jewelry stores here in Houston, Texas, we had started losing hope in getting the bridal set and wedding bands we want under our budget. My friend recommended going online and checking online jewelry stores. Being very skeptical, I agreed and started browsing around. I contacted maybe 5-6 stores before finding what we want at 25karats.com. Prices were too good to be true but after asking a gazillion questions and getting thorough answers for each, we decided to go for it. 30-day return guarantee gave us some peace of mind definitely. Now that we have the rings in our hands, we are really glad with our decision. The rings are spectacular, and from packing to boxes everything looks great. It's great to find such value for such incredible price range! We recommend 25karats to everybody.

Emily & Carl
TX


"Thanks bunch..."
  January 08, 2013

Got the ring today and it's gorgeous! thank you for fast delivery. My husband will order a gift for his mom from you shortly. Your site is bookmarked at my favorites now, so that means you will be dealing with us again ;) Thanks bunch!

Angelique T.
NJ


"I will be coming back!..."
  January 06, 2013

Couldn't be happier! I ordered two of the vintage wedding bands to wear on either side of my engagement ring (found nothing like it anywhere else on the web, and similar ones were more than twice the price), and they are beautiful and exactly as pictured on the website! They are obviously carefully hand-crafted because you can see minute differences in the two rings, so don't expect exact cookie-cutter rings. To me, the hand-made touch just adds to the appeal. I was particularly impressed with the personal customer service I received from Atilla. I like how I received a phone call after I placed the online order to confirm that I had placed it and to confirm all the details. I was concerned that I was not going to be able to be home to sign for the shipment, and he was able to redirect the shipment to be held at a nearby FedEx Office after order processing had already begun. The icing on the cake was when my order arrived before the estimated date, and that included a holiday! The shipment was meticulously packed and beautifully presented in wooden jewelry boxes. Overall, amazing service and amazing products! I will be coming back!

T. S.
VA


"You guys are fantastic!..."
  January 04, 2013

I picked up the ring and I LOVE IT!! Just wanted to say thank you so much for all your help and all the awesome customer service. You guys are fantastic!

E.P.
Canada


"beyond-words beautiful!..."
  January 04, 2013

The ring is beyond-words beautiful! Thank you very much for everything, especially for your patience. I didn't want to settle for something just ok, and thanks to your professionalism I got exactly what I wanted. We will refer you to all of our friends!

Olivia T.
AZ


"love the ring..."
  December 31, 2012

My husband loved the ring you sold to me!!!!! :) Thanks again for your help.

N.E.
CT


"BY FAR the BEST..."
  December 31, 2012

I just had to take a minute to express how much my fiance and I are enjoying your website. We have spent countless hours with online searches looking for wedding band idea and yours is BY FAR the BEST we have found. Great search tools and even better VIEW selections! We found our way to you through theknot.com and couldn't be more pleased with your website - for ease of use and selection! Thank you!!


"excellent work and speedy delivery..."
  December 31, 2012

Happy New Year!!! I received my ring just on time before New Year's eve and I'm really really happy :) Thank you for your excellent work and speedy delivery. I wish 25karats staff and their loved ones a great new year!

Natsuko R.
CA


"fast service and great prices..."
  December 31, 2012

The gift set I purchased for my wife arrived Friday. The necklace, earrings, and bracelet look splendid together! I gave them to my wife today. I wish you could have seen the amazed look on her face! She fell in love with blue stones immediately. Thank you very much for such fast service and great prices. I don't know if I could afford to get such a nice present for her at a local jewelry store. Happy new year!

A.T.
MO


"sooo happy with our rings..."
  December 26, 2012

I can't find words to thank you enough! Rings arrived just on time. You definitely saved the day! And we are sooo happy with our rings. Great job!

Louise V.
DC




What Our Customers Are Saying

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