Skip to main content
  SIGN-UP TO RECEIVE 10% OFF  

Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"perfect jewelry without breaking the bank..."
  September 27, 2011

I LOVE it! So gorgeous! This is the most beautiful ring I've seen. Thank you, thank you, thank you! I was really lost before talking to your customer service and getting expert advice. That helped me find out how little I knew about jewelry and how I could still get a perfect jewelry without breaking the bank. At the end of the day, I got my ring for a bargain price but without compromising quality. And the cute red ring box is lovely :D

Mary W.
CA


"the best customer service and expertise among online jewelers..."
  September 27, 2011

We got our his & hers set from 25karats.com. I have to say 25karats has the best customer service and expertise among online jewelers. I talked to many websites and asked questions, most of them didn't even know what I was talking about. It felt to me like they just have some web design knowledge, but not so much jewelry expertise. Most likely they just get their rings made by another company so they don't have to worry about knowing what they are selling. 25karats gave me more than answers; they gave me precise recommendations for my needs. And final product I received is just what I had been looking for. I'm a happy, satisfied customer.

G.J.L.
CA


"their deals are unmatched..."
  September 23, 2011

25karats is the most easy-to-use online jewelry site! I could easily find the wedding band I was looking for, could open a chat with a customer rep for extra questions, and followed my order at the website until it got delivered. Not only it has a very easy user interface, but their deals are unmatched on the net as well. I didn't see any other jewelry store allowing customer's to return an engraved ring. Not only that, but also their item pages are so informative you can find almost any detail about rings. No duplicated descriptions either. All wedding bands I checked had a detailed description explaining the details and finish etc. Great website overall and great selection too! Very positive experience :)

Shukrut D.
CA


"great selection of palladium products..."
  September 19, 2011

Because of my nickel allergy, I always had a hard time finding a nice ring for myself. Stores always told me that platinum is the only option if I want something fancy, because even 18k gold gives me allergies and they can't do the styles I want in palladium. 25karats.com is the only company that offers such a great selection of palladium products and manufacture them in such a short amount of time! I still could not believe that they could make all those designs in palladium until I talked to a customer service agent and was assured that I can get my ring in a week or so. I ordered my first palladium ring and it's a gorgeous piece! Will definitely order more, because I have my eyes on so many designs ;) Thank you for making my dreams come true!


"Constantly great service and products..."
  September 19, 2011

Constantly great service and products!!! This is my third purchase from 25karats.com and every time it's the same excellent quality and fast delivery. I recommend 25karats to all my friends and family, and would vouch for them any time!

Sandra W.
WY


"Super-fast service!..."
  September 16, 2011

Super-fast service! I placed a rush order Wednesday morning for a 18k gold solitaire ring and called them to check how fast I can get it. Because of my last-minute proposal plan on Sunday I was in a pickle and didn't know what to do. 25karats finished the ring, set the stone, and send it to me express so I could get it before Sunday! 25karats.com saved the day!! A BIG thank you to you guys! :)

Norman D.
VA


"Great experience overall..."
  September 16, 2011

Ordered a platinum handmade wedding ring and got it in one and a half weeks. It's surprising how fast they can deliver a job like that. My local jewelry store told me they need at least 3 weeks and the quality of the ring they had wasn't even a match to what I got from 25karats.com. Great experience overall. Will definitely recommend to my peeps.

George H.
WA


"The details and handwork on the rings are amazing!..."
  September 13, 2011

Gorgeous bands! Thank you! I'm so happy with the set and so is my future wife. I never thought I could get a platinum band set of these quality for such a bargain price. The details and handwork on the rings are amazing! You can see they were made for you and not just ready ones sized and sold to the next customer. We will be back for more :)

John H.
NJ


"MY WIFE LOVES IT..."
  September 12, 2011

JUST WANTED TO LET YOU KNOW THAT I RECEIVED THE RING. MY WIFE LOVES IT.
THANKS FOR THE GREAT SERVICE

REGARDS

A.W.
FL


"Thank you for getting it to me so fast!..."
  September 09, 2011

I got the ring today! Thank you for getting it to me so fast! I didn't know what to do and was very frustrated due to the last minute arrangements, but everything went fine thanks to you guys! I'll order our wedding bands from you too :D
Best,

Daniel D.
MD



weddingwire 2014
weddingwire 2015
weddingwire 2016
bizrate rating