Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
What a nice presentation and packing! I love how safely and neatly my ring was shipped to me. Even the ring box has the 25karats logo on it. What a nice touch. This experience took all my worries away about purchasing online. The ring was inside a box, which was inside two Fedex boxes, and filled with cushioning! And Fedex guy asked for a signature at the delivery. It arrived super-fast too! I'll definitely order more online from now on.
Sebastian H.
NC
25karats saved the day!
My wedding was right at the corner and I experienced problems with my local jeweler. Finally I decided to go with a quick online purchase, but I was still concerned. Our rings not only came super fast, they are also so very gorgeous! Our wedding ceremony was the best I could imagine! Thank you 25karats for saving the day!
Jessica B.
NJ
I was looking for a well-know jewelry store to buy an engagement ring for my fiance. After all my search, I was frustrated because it seemed like everything that I like was out of my budget. A friend of mine recommended me this online store. He said their products are great quality and there is nothing to worry about purchasing online because there is a 30 day guarantee for return. I was skeptical but I decided to give it a try. Selection was great and prices looked unbelievable reasonable. That made me even more skeptical! Not until I got the ring from mail, I felt relieved. But the ring is absolutely fantastic!! I can definitely vouch for this guys because they know what they are doing and their prices are unbeatable! I thanked my friend a million times and I have to thank 25karats.com, too! Thank you!!
Sam M.
MI
The bridal set is fabulous. Palladium was really the way to go. Thanks for the recommendation. Although my eyes were on platinum, palladium doesn't look anything less in quality. I love the packaging and fast service too. Satisfied customer!
Meredith K.
LI
perfect internationnal transaction with a perfect seller! merci beaucoup ! i recommand !!!!!!!!!!
Hermine B.
France
Quality: Excellent! Shipping time: Lightning fast! Customer satisfaction: Superb! Thank you, thank you, thank you!!
Eve T.
FL
Can't thank you enough! Excellent customer service and ring was beautiful! Fast two!
Sarah B.
Canada
Received them yesterday and we are so very happy with them! :) These handmade designs are really elaborate! I love how much attention is given to all details. And two tone design is a blast! I will come back for my Xmas shopping ;)
Thanks!
Joss
TX
FIRST CLASS TRANSACTION. HIGHLY RECOMMENDED. WELL PACKAGED & FAST DELIVERY. THANK YOU!!
K.G.
Australia
Fantastic customer service!! Thank you very much 25karats for all your help! You fixed the mistake I made with my order and still made sure I got my order on time for my wedding. I don't know what would I do without all your help. Thank you!!
Serena B.
GA
Great communication, response time, and super fast shipping even with engraving!
Thanks!!
Ann P.
TX
We received our rings today and we are truly delighted! Gorgeous texture and handwork! It surpasses all the jewelry we saw in the local jewelry store. Thanks for all your help and amazing rings! You made our special day even more special :)
Allana T.
PA
Our wedding bands have arrived and we are very happy with them! They fit perfectly and palladium is really a great choice. I love the white metallic color and shine. We are thnking of replacing my cheap engagement ring with a gorgeous three-stone ring, and I know where to buy it!! :)
Claire D.
NY
Good quality and fast delivery! I'm impressed. I had questionmarks about online shopping for jewelry but I guess when you choose a trustworthy merchant like 25karats there is nothing to worry about. Thank you very much.
Patrick H.
NC
I ordered two wedding bands and they arrived in a week. It was super-fast and there was no compromise on quality. If my future-wife is happy about her jewelry, I know it's the right choice. I will recommend 25karats to all my friends!
Damien F.
NJ
We got our rings and they are LOVELY! Great quality and service! Thank you for all your help. I rate you guys 5 out of 5 stars! :)
Thomas T.
NM
What a lovely ring! They even upgraded my shipping to make sure it will be here on time for our anniversary. Fantastic customer service! Thank you..
Julie J.
MI
Item was exactly as described. Engraving looked awesome. We were very pleased. Helped me with my ordering mistake, pronto! Excellent Seller! Highly Recommended. Thank you.
Mark B.
IN
I just wanted to let you know that I got my ring yesterday and it's perfect. There was a problem with the address I had used and I called your customer service number and they went above and beyond the call of duty to help me. I love the free engraving service too. Thank you so much and I will order again.
Carolyn
AR
Quality item - very pleased with purchases - amazingly well packaged too!
Emily F.
UK