Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Very happy with the service. Always kept up to date with how the order is going. Arrived in good time and the ring is finished to perfection. 25karats.com is highly recommended by me. Thank you to you all.
A.D.
UK
We placed the order and a gentleman called us to make sure everything was correct. He has stayed in touch with us so we knew exactly what was going on. He called when the ring was shipped...does it get any better? Thank you very much 25Karats!!!
C.H.
AZ
ordered the 5 stone U prong ring in 1 carat size. I upgraded the diamonds in the ring to F Color. The ring is absolutely beautiful. I love it so much. Each diamond is gorgeous. They use excellent cut diamonds and it really makes a difference in how the ring looks. And yet they have one of the lowest prices I could find. 25Karats in my opinion is great in customer treatment and communication, and they deliver in quality diamonds and metal. The help they gave me by email was excellent -not only in upgrading the diamond color, but in answering all of my questions and concerns within hours of me sending an email. They communicate in a professional yet friendly manner. The quality of the diamonds and platinum is just excellent. I am thrilled with what I received for the price. Thank you again!
T.
IL
I bought a beautiful hand engraved wedding band from 25Karats & it is more beautiful than in the picture. The customer service was wonderful-they answered every question I had- and the order arrived right on time. Thank you so much for your help. I will be shopping with you again.
M.
AL
They have it all for every occasion .hight quality ..excellent taste ..exceptional customer care skills .. Their timing is great .. So you are in good hands if you choose them ..no hassle ..no headache ..
Lovely lovely rings! We are so happy! Delivery was fast and customer service is outstanding. 5 stars to 25karats.com! We will definitely be back.
Elizabeth & Anthony
Ordered my ring since 2013 both wedding and engagement, I must say there is no day that passes that I don't admire the ring, it's so worth it, will definitely recommend 25karats.com to everybody that needs something nice and affordable.
S.A.
Wow! That's the first thing I said when I opened the ring box. Seeing the ring picture online and hoping that's what you would get is one thing, but actually getting this incredible piece of jewelry is really something else. The weight, the feel of the band, how solid and comfortable it is... I can't find the words to describe my satisfaction. My sincere thanks to 25karats.com.
Brian
NJ
It has been a week since we received our rings, and we are truly in love with them! Our wedding date can't come sooner. We will be so happy to wear our rings for a life time.
Grace & Lucas
IN
She loves the ring. I was worried about not seeing it in person first, but the website has great pictures and details and I got exactly what I wanted, perfect style, great price, fast service. These guys do it right.
B.K.
NC
I bought this ring worried about not touching it before such an important purchase. A month later, I am so in love with this ring, the quality, the weight, they feel, and of course, the look! I needed it a bit bigger, a service they offer the first 60 days, but I simply don't want to give It up a minute. love !!!
P.N.
MT
The rings I ordered are gorgeous - and the customer service was excellent. The order was placed online and was received within a few days as promised. Would definitely order from this company again, first class.
Jan - S. FLA
It's not easy to find a trustworthy online retailer when you need to purchase something valuable and important like a wedding band. We were lucky to find 25karats.com during our research. Their extensive collection caught our attention first. There were so many rings we liked. It was even hard to choose one. We got our rings in about a week after ordering them. We are pleased with the quality of the rings, and 25karats definitely impressed us with their customer service. It was not an easy decision to order our rings online, but we are very happy now that we did and that we chose the best jewelry company out there!
Zoe & Gene
CA
Love 25Karats. Excellent Customer Service and Excellent Rings. I ordered my wedding rings 1 week from the wedding. Not only did they get the rings delivered ahead of schedule they were perfect. After I sent my confirmation email they called me within 15 mins to discuss shipping and delivery. 100% satisfied and would definitely recommend this company to anyone looking for wedding rings. So happy. We get married tomorrow (12-24-15) and we are so excited to have such beautiful and different style rings. Thank you so much for your prompt service.
T.E.
FL
They are gorgeous. Thank you for an excellent product and excellent service. It came as Atilla said it would on time a big thanks.
J.R.
FL
We are so happy with our new wedding bands! They are gorgeous and so is the engraving. They came beautifully packaged, too! Thank you for an excellent product and excellent service.
Alfred & Gloria
NY
Amazing service and product! We are very grateful for the attention 25karats put into our order to make sure everything is finished on time and right. We asked several questions via email, and they were all answered promptly. We also called in to finalize our choice, and then placed the order online. 25karats staff made sure everything is correct before starting making the rings and informed us right away when they shipped out. They arrived in 2 business days, just as promised. Rings are simply lovely and exactly as described. We are happy customers who will come back in the future!
Quinn & Anthony
MD
Our order arrived just yesterday. Both my fiance's bridal set and my wedding ring are exceptional in quality and looks. We are more than happy with our purchase and will not hesitate to come back to 25karats for future purchases.
Thank you and God bless!
Ron & Maggy
WY
Nevy! It arrived. It's so gorgeous. Thanks to you for making my replacement ring even better than the original. You're my hero!
Thank you,
K.M.
TX
I ordered an 18 kt. yellow gold wedding band from this company. It showed multi-color metal with satin finishing. I ordered all shiny yellow gold. It is beautifully handcrafted exactly as I requested, and is one-of-a-kind. I would recommend to anyone!!!
K.P.
FL