Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Thank you 25 Karat for making me the most amazingly beautiful ring I have ever seen. Nevy you shared with me every step of the making of my ring, knowing it was being custom made was so exciting. My husband gave me this ring in honor of his love for me and it takes my breath away every time I look at it. I will tell all my friends and family if they want something unique, amazing and beautiful they need to show at 25 Karats. Thank you to everyone that touched my ring.
D.C.
MA
Our wedding date is approaching fast, but now our minds are at ease thanks to 25karats.com. We were a bit worried if we could find the wedding bands we had in mind. It was hard to find a set that would appeal to both of us. Local stores and online sites both had a certain width for each style. However 25karats.com gave us the option to modify the rings as we like, and even choose the color combinations we want separately! You'd think all these customizations mean a long long wait. But that wasn't the case either. We got our rings in less than two weeks, and they are just as gorgeous as they look on the website. We couldn't be pleased more.
D & N
OH
I wanted to say thank you for all your help with this order and delivering our rings in a timely manner! They are beautiful and just as we wanted. Sizes fit fine. Engraving is cute, we are glad we went with this handwriting font. Now we have to wait for our wedding date to start wearing them.
Helen & Michael
NJ
My fiancé decided he wanted something very different to the usual plain gold wedding bands that are on offer in the UK. After extensive searching on the internet, I discovered 25Karats and a wonderful range of wedding bands. We found the perfect ring but wanted a slight modification. Thanks to Nevi who was consistently professional and courteous, the chosen wedding band arrived yesterday. To say we are over the moon is an understatement. It is absolutely stunning.We keep getting it out to look at it! I was worried about getting the correct fit (having to convert UK sizes to USA sizing). I need not have worried. It is a perfect fit. It is substantial in weight and arrived with certification that I have purchased an 18 carat gold band. We are not getting married until June 2016 but I can't wait now to place this gorgeous wedding band on my fiancé's finger. It will be a conversation point. Thanks to this delightful company for helping make our special day to be even more special. I can't praise them highly enough.
The wedding ring arrived today and it is FABULOUS! I love it! It is beautiful, the inscription is perfect and my fiancé is wowed!
Thank you so much for working with me to find something even nicer than what I imagined possible!
All the best,
Happy Customer
25karats customer service staff went above and beyond to provide us an excellent experience! We were a bit difficult at times because of time constraints and stress, but they were ever polite and professional, and beyond helpful. We highly recommend 25karats. And we will definitely be back to purchase our wedding bands when the time comes.
Lillian & Tom
CA
I ordered my fiancé's wedding band and although I had to send it back to have it enlarged (my fault, not the company) they provided exceptional customer service and quick turn around time. This company deserves 5 stars!!
Everything went smoothly! We received the package on time, we are delighted with the quality. Ceremony took place in a small church with close friends and family, and our rings were the center piece of it. We got many praises on them: every one asked where we got them from. We have been vouching for you guys since our experience was so pleasant!
Shawn & Jill
MA
Lovely bands. Beautiful packaging. My fiancee is very happy with her ring. Thank you for the timely delivery!
Larry
NJ
I wish to thank you for the beautiful finished product & tell you how happy we are to have found your site. I have shared this with all of my friends.
Most sincerely,
J.H.
SC
We just opened the ring boxes and we are thrilled! Our bands are so beautiful. Finish, details of the center pattern, colors, everything is great. Giving 25karats a 5-star rating is not enough.
Lena & Scott
IA
If you want a great deal on jewelry, 25karats.com is the place to go! The quality is on a par with big chain brands if not better, and prices are nowhere close. I checked so many stores and vendors while doing my research. I'm not a person to buy cheap jewelry just to save money. Quality is important for me. But I'm also not dying to throw away my money. 25karats.com satisfied me both price and quality-wise. 25karats is my go-to jewelry store from now on!
Bob B.
CO
Very happy with the rings. Everything is great and sizes are perfect fit. We sent you an email as well. Thanks!
C. & J.
TX
Fantastic customer service! I placed my order and within 15 minutes I got a call from 25karats. Not only they checked everything is correct with my order, but they also reminded me that I forgot to choose a font for the engravement. They told me when I should expect the ring to arrive, and on that exact day I received the package. I have never seen such personal customer service from any online retailer. Highly recommended plus!
Jose H.
NJ
We purchased the Handcrafted Celtic Wedding Band Set from 25karats.com and the rings look fantastic in person! This turned out to be a great decision and we will definitely be back in the future. 25karats.com was very helpful and we love our rings!
Kim & Will
MD
Ring sizer was so helpful! Rings arrived today, and they are perfect. You are the best! We will definitely be back.
Jasmine & Judd D.
VA
I wanted to get something special to my wife for our anniversary. Knowing that she likes simple but sparkly jewelry, I decided to go with a stud earring set. 25karats earring prices were very reasonable for the quality of the diamonds. I ordered a 1.5ct round diamond earring set, and it arrived in about a week. It's exactly what she wanted: not showy, but truly eye-catching. We are both very happy with this purchase and will definitely choose 25karats again in the future.
Chuck & Lorraine
AL
My brother sent me some diamonds from Belgium for our wedding. I consulted 25karats about a setting for the stones and Nevi promptly sent me a sketch of a suggested setting. I really liked it and instructed him to proceed with the fabrication once we agreed on a price. Within a week he sent me a mock up of the actual setting with the diamonds in place. I approved the mock up and asked him to proceed with the actual fabrication. The finished settings were sent to me in a timely manner, and needless to say I was overwhelmed once I saw the rings. They are beautiful. Our wedding will always be special thanks to Nevi and his colleagues at 25karats. They are a great company to do business with.
It's here and GORGEOUS! :) Thank you so much for getting my ring delivered so fast. And thank you for offering to send me a sample ring first to try next to my engagement ring. That helped tremendously. Your customer service is outstanding. We will definitely recommend you guys to all our friends.
Catherine
CA
From order to delivery of the rings, 25karats experience was a bliss. We have no complaints whatsoever, but so many praises. The rings are just as beautiful as pictures on the page. We are really happy for choosing these beautiful styles as the ever-lasting symbol of our love.
Tina & Quin
NJ