Customer Testimonials

I love the ring. I had to get it a bit larger to fit over my knuckle and am wondering if you recommend anything to make it a little smaller.

The ring was beautiful and the service excellent.

G.S.
MI

My ring was absolutely beautiful and of the highest quality. We researched many sites before deciding on this ring and I am thrilled with my decision. Customer service was of the highest quality, professional and attentive.

M.F.
OR

A very pleasant online purchase experience. I was surprised when they called after we placed our order and suggested we increase the sizes of both rings by 1/2 size. That turned out to be excellent advice. We wanted to be sure the rings fit before we had them engraved, and 25karats honored the free engraving and made the return process easy and smooth. Their products are of the highest quality and their customer service is top notch. I highly recommend them.

P.H.
VA

What a pleasant experience! The customer service representative called me right after placing my order to check the details of the ring. Thanks to him, I found out I left the ring size at 4! If they didn't call me I'd end up with a wrong size ring. He also updated my shipping to make sure I receive the package before my flight. I'm really excited and can't wait to receive my ring! Thank you for excellent assistance.

Mark
MA

I just received my order the rings are just beautiful, I had lost my original wedding rings that I'd had for 31yrs . I am a repeat customer I bought my husband a replacement ring last year and knew the company our style of rings it was a no brainer to come back to buy my replacement rings .I can't thank you enough nor can I stop looking at my new rings .
K Melson

The ring arrived, and it's beautiful! Thank you for working with me on this order. I'll give you a shout when we are ready to choose our wedding bands.
Cheers!

Lou
SD

We were looking for the place which can do custom weddind bands for a while,finaly found 25karats.com and absolutely happy with our wedding bands,Nevy was very helpful,all questions and requests were solved quickly over the phone/email.Glad that i found them will definitely back for my jewelery needs.Thank you 25karats team for a beautiful work you do.

Z.V.
NJ

Hello to all the fine people at 25 karats!! I have many rings from your company, and love them all!! This custom made ring is super gorgeous!! Customer service was wonderful in helping me to design this ring, and even drew a picture by hand and sent it to my email to make sure it was what I wanted. Thank you to all!!!

K.M.
NY

We are thrilled with the quality of our wedding rings! We received them last week. They arrived in a nice Fedex box, and delivered after we signed for them. Rings were in cute red wooden boxes. I personally prefer velvet, but they definitely used high quality boxes. Rings were both perfect fit. The design and details are just as described. I say give 25karats a try, you won't be disappointed.

Joe & Nina

I just wanted to thank you for providing the service and getting me the ring last week. It was a hit and my wife loved it.

M.R.
CA

25karats is the most customer friendly company I've ever had the pleasure to work with. They are ever accommodating and helpful, and really go above and beyond to make customers happy. My wedding band was perfect as it was, but I needed a resize, and 25karats took care of that at no additional cost to me. I just have one thing to say: Thank you!

Dave
NJ

Rings are really pretty. Thank you for working with us on this order. We are very very pleased with your company and we will definitely come back in the future.

Helen & Daniel
CA

Wonderful online service, BEAUTIFUL palladium and diamond ring! :) It was even better than I expected! :) Thank you 25 Karats!

C.S.
MN

25karats was very very thorough with all their answers. We learned a lot during the process, and thanks to them, made a great choice that is well worth our money. I showed my ring to many people and they all agreed on how bright and white the diamond is! Tim is also extremely happy with his wedding band. The braided look just goes great with his style. We will recommend 25karats store to all our friends who need bridal jewelry at best deals.
Regards,

Marg & Tim
NY

I just wanted to say how pleased I am with my purchase! I was, like others, worried ordering online and am a first time customer at 25karats. I am thrilled with my ring! It was exactly as described and so much more beautiful than pictured! The customer service was outstanding! Everyone I dealt with was kind, courteous and very helpful. My ring was delivered right on time. Our 25th anniversary is even more special having received something we really are happy with! Looking forward to being a repeat customer in the future. :)

M.R.
VA

I had a custom ring made and I cannot express how happy I am with how it turned out. Amazing! They made sure it was exactly what I wanted and it is even better! Thank you.

V.M.
FL

The ring arrived today! Your honoring the return policy of the first ring was exactly as advertised and there were no questions asked.
The ring is as pictured on line, and is beautiful. Gorkem was spot on with his recommendations for engraving and the general look and content, I could not be more pleased except if I was to get my original back! Thank you so much.
I now have a new site from which to recommend and purchase highest quality jewelry

Best Personal Regards

D.W.
NV

We received our purchase this morning. Just want to say thank you for all your help, especially from Attila.
All is well, I may contact you later regarding engraving, but that is another matter.

Regards,

P. H.
SC

I wanted to thank you again for the wonderful wedding band that your company made for my husband. I had him try it on today when it arrived just to be sure it fit.
Unfortunately, I will have to send it back today for resizing. However…
Please know that my husband is absolutely thrilled about the ring, saying over and over how beautiful it is, even more beautiful than the one he lost that the band is replacing.
Again, thank you for the help in making his birthday very special with an absolutely lovely wedding band.

Very best regards,

L.M.
TX