Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
It has been a week since we received our rings, and we are truly in love with them! Our wedding date can't come sooner. We will be so happy to wear our rings for a life time.
Grace & Lucas
IN
She loves the ring. I was worried about not seeing it in person first, but the website has great pictures and details and I got exactly what I wanted, perfect style, great price, fast service. These guys do it right.
B.K.
NC
I bought this ring worried about not touching it before such an important purchase. A month later, I am so in love with this ring, the quality, the weight, they feel, and of course, the look! I needed it a bit bigger, a service they offer the first 60 days, but I simply don't want to give It up a minute. love !!!
P.N.
MT
The rings I ordered are gorgeous - and the customer service was excellent. The order was placed online and was received within a few days as promised. Would definitely order from this company again, first class.
Jan - S. FLA
It's not easy to find a trustworthy online retailer when you need to purchase something valuable and important like a wedding band. We were lucky to find 25karats.com during our research. Their extensive collection caught our attention first. There were so many rings we liked. It was even hard to choose one. We got our rings in about a week after ordering them. We are pleased with the quality of the rings, and 25karats definitely impressed us with their customer service. It was not an easy decision to order our rings online, but we are very happy now that we did and that we chose the best jewelry company out there!
Zoe & Gene
CA
Love 25Karats. Excellent Customer Service and Excellent Rings. I ordered my wedding rings 1 week from the wedding. Not only did they get the rings delivered ahead of schedule they were perfect. After I sent my confirmation email they called me within 15 mins to discuss shipping and delivery. 100% satisfied and would definitely recommend this company to anyone looking for wedding rings. So happy. We get married tomorrow (12-24-15) and we are so excited to have such beautiful and different style rings. Thank you so much for your prompt service.
T.E.
FL
They are gorgeous. Thank you for an excellent product and excellent service. It came as Atilla said it would on time a big thanks.
J.R.
FL
We are so happy with our new wedding bands! They are gorgeous and so is the engraving. They came beautifully packaged, too! Thank you for an excellent product and excellent service.
Alfred & Gloria
NY
Amazing service and product! We are very grateful for the attention 25karats put into our order to make sure everything is finished on time and right. We asked several questions via email, and they were all answered promptly. We also called in to finalize our choice, and then placed the order online. 25karats staff made sure everything is correct before starting making the rings and informed us right away when they shipped out. They arrived in 2 business days, just as promised. Rings are simply lovely and exactly as described. We are happy customers who will come back in the future!
Quinn & Anthony
MD
Our order arrived just yesterday. Both my fiance's bridal set and my wedding ring are exceptional in quality and looks. We are more than happy with our purchase and will not hesitate to come back to 25karats for future purchases.
Thank you and God bless!
Ron & Maggy
WY
Nevy! It arrived. It's so gorgeous. Thanks to you for making my replacement ring even better than the original. You're my hero!
Thank you,
K.M.
TX
I ordered an 18 kt. yellow gold wedding band from this company. It showed multi-color metal with satin finishing. I ordered all shiny yellow gold. It is beautifully handcrafted exactly as I requested, and is one-of-a-kind. I would recommend to anyone!!!
K.P.
FL
Thank you 25 Karat for making me the most amazingly beautiful ring I have ever seen. Nevy you shared with me every step of the making of my ring, knowing it was being custom made was so exciting. My husband gave me this ring in honor of his love for me and it takes my breath away every time I look at it. I will tell all my friends and family if they want something unique, amazing and beautiful they need to show at 25 Karats. Thank you to everyone that touched my ring.
D.C.
MA
Our wedding date is approaching fast, but now our minds are at ease thanks to 25karats.com. We were a bit worried if we could find the wedding bands we had in mind. It was hard to find a set that would appeal to both of us. Local stores and online sites both had a certain width for each style. However 25karats.com gave us the option to modify the rings as we like, and even choose the color combinations we want separately! You'd think all these customizations mean a long long wait. But that wasn't the case either. We got our rings in less than two weeks, and they are just as gorgeous as they look on the website. We couldn't be pleased more.
D & N
OH
I wanted to say thank you for all your help with this order and delivering our rings in a timely manner! They are beautiful and just as we wanted. Sizes fit fine. Engraving is cute, we are glad we went with this handwriting font. Now we have to wait for our wedding date to start wearing them.
Helen & Michael
NJ
My fiancé decided he wanted something very different to the usual plain gold wedding bands that are on offer in the UK. After extensive searching on the internet, I discovered 25Karats and a wonderful range of wedding bands. We found the perfect ring but wanted a slight modification. Thanks to Nevi who was consistently professional and courteous, the chosen wedding band arrived yesterday. To say we are over the moon is an understatement. It is absolutely stunning.We keep getting it out to look at it! I was worried about getting the correct fit (having to convert UK sizes to USA sizing). I need not have worried. It is a perfect fit. It is substantial in weight and arrived with certification that I have purchased an 18 carat gold band. We are not getting married until June 2016 but I can't wait now to place this gorgeous wedding band on my fiancé's finger. It will be a conversation point. Thanks to this delightful company for helping make our special day to be even more special. I can't praise them highly enough.
The wedding ring arrived today and it is FABULOUS! I love it! It is beautiful, the inscription is perfect and my fiancé is wowed!
Thank you so much for working with me to find something even nicer than what I imagined possible!
All the best,
Happy Customer
25karats customer service staff went above and beyond to provide us an excellent experience! We were a bit difficult at times because of time constraints and stress, but they were ever polite and professional, and beyond helpful. We highly recommend 25karats. And we will definitely be back to purchase our wedding bands when the time comes.
Lillian & Tom
CA
I ordered my fiancé's wedding band and although I had to send it back to have it enlarged (my fault, not the company) they provided exceptional customer service and quick turn around time. This company deserves 5 stars!!
Everything went smoothly! We received the package on time, we are delighted with the quality. Ceremony took place in a small church with close friends and family, and our rings were the center piece of it. We got many praises on them: every one asked where we got them from. We have been vouching for you guys since our experience was so pleasant!
Shawn & Jill
MA