Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Lovely bands. Beautiful packaging. My fiancee is very happy with her ring. Thank you for the timely delivery!
Larry
NJ
I wish to thank you for the beautiful finished product & tell you how happy we are to have found your site. I have shared this with all of my friends.
Most sincerely,
J.H.
SC
We just opened the ring boxes and we are thrilled! Our bands are so beautiful. Finish, details of the center pattern, colors, everything is great. Giving 25karats a 5-star rating is not enough.
Lena & Scott
IA
If you want a great deal on jewelry, 25karats.com is the place to go! The quality is on a par with big chain brands if not better, and prices are nowhere close. I checked so many stores and vendors while doing my research. I'm not a person to buy cheap jewelry just to save money. Quality is important for me. But I'm also not dying to throw away my money. 25karats.com satisfied me both price and quality-wise. 25karats is my go-to jewelry store from now on!
Bob B.
CO
Very happy with the rings. Everything is great and sizes are perfect fit. We sent you an email as well. Thanks!
C. & J.
TX
Fantastic customer service! I placed my order and within 15 minutes I got a call from 25karats. Not only they checked everything is correct with my order, but they also reminded me that I forgot to choose a font for the engravement. They told me when I should expect the ring to arrive, and on that exact day I received the package. I have never seen such personal customer service from any online retailer. Highly recommended plus!
Jose H.
NJ
We purchased the Handcrafted Celtic Wedding Band Set from 25karats.com and the rings look fantastic in person! This turned out to be a great decision and we will definitely be back in the future. 25karats.com was very helpful and we love our rings!
Kim & Will
MD
Ring sizer was so helpful! Rings arrived today, and they are perfect. You are the best! We will definitely be back.
Jasmine & Judd D.
VA
I wanted to get something special to my wife for our anniversary. Knowing that she likes simple but sparkly jewelry, I decided to go with a stud earring set. 25karats earring prices were very reasonable for the quality of the diamonds. I ordered a 1.5ct round diamond earring set, and it arrived in about a week. It's exactly what she wanted: not showy, but truly eye-catching. We are both very happy with this purchase and will definitely choose 25karats again in the future.
Chuck & Lorraine
AL
My brother sent me some diamonds from Belgium for our wedding. I consulted 25karats about a setting for the stones and Nevi promptly sent me a sketch of a suggested setting. I really liked it and instructed him to proceed with the fabrication once we agreed on a price. Within a week he sent me a mock up of the actual setting with the diamonds in place. I approved the mock up and asked him to proceed with the actual fabrication. The finished settings were sent to me in a timely manner, and needless to say I was overwhelmed once I saw the rings. They are beautiful. Our wedding will always be special thanks to Nevi and his colleagues at 25karats. They are a great company to do business with.
It's here and GORGEOUS! :) Thank you so much for getting my ring delivered so fast. And thank you for offering to send me a sample ring first to try next to my engagement ring. That helped tremendously. Your customer service is outstanding. We will definitely recommend you guys to all our friends.
Catherine
CA
From order to delivery of the rings, 25karats experience was a bliss. We have no complaints whatsoever, but so many praises. The rings are just as beautiful as pictures on the page. We are really happy for choosing these beautiful styles as the ever-lasting symbol of our love.
Tina & Quin
NJ
I love the ring. I had to get it a bit larger to fit over my knuckle and am wondering if you recommend anything to make it a little smaller.
The ring was beautiful and the service excellent.
G.S.
MI
My ring was absolutely beautiful and of the highest quality. We researched many sites before deciding on this ring and I am thrilled with my decision. Customer service was of the highest quality, professional and attentive.
M.F.
OR
A very pleasant online purchase experience. I was surprised when they called after we placed our order and suggested we increase the sizes of both rings by 1/2 size. That turned out to be excellent advice. We wanted to be sure the rings fit before we had them engraved, and 25karats honored the free engraving and made the return process easy and smooth. Their products are of the highest quality and their customer service is top notch. I highly recommend them.
P.H.
VA
I just received my order the rings are just beautiful, I had lost my original wedding rings that I'd had for 31yrs . I am a repeat customer I bought my husband a replacement ring last year and knew the company our style of rings it was a no brainer to come back to buy my replacement rings .I can't thank you enough nor can I stop looking at my new rings .
K Melson
What a pleasant experience! The customer service representative called me right after placing my order to check the details of the ring. Thanks to him, I found out I left the ring size at 4! If they didn't call me I'd end up with a wrong size ring. He also updated my shipping to make sure I receive the package before my flight. I'm really excited and can't wait to receive my ring! Thank you for excellent assistance.
Mark
MA
The ring arrived, and it's beautiful! Thank you for working with me on this order. I'll give you a shout when we are ready to choose our wedding bands.
Cheers!
Lou
SD
We were looking for the place which can do custom weddind bands for a while,finaly found 25karats.com and absolutely happy with our wedding bands,Nevy was very helpful,all questions and requests were solved quickly over the phone/email.Glad that i found them will definitely back for my jewelery needs.Thank you 25karats team for a beautiful work you do.
Z.V.
NJ