Customer Testimonials

Beautiful ring! Friendly customer service. Very pleased in all aspects.
Thanks!

John G.
CA

First of all, I want to thank you guys for all your help with my order. I had no idea what wedding band to get for my lovely fiance, and you answered all my questions patiently. Moreover your recommendations shaped my final decision. Your excellent customer service is unmatched!

And now that we received our band, we can't find words to describe our happiness! I knew I made the right choice by ordering my fiance's wedding band at 25Karats! This ring is so lovely, he doesn't want to take it off one second :) Oh and engraving is perfect! Thank you, thank you, thank you!!!

Gillian F.
MD

I just received the wedding bands from 25karats.com. They are for our 15th year wedding anniversary. You just don't know how happy and satisfied I am of seeing the gorgeous rings. The quality of the product is perfect, beyond what I can imagined. It's 100 times better than what I bought from other jewelry store.

I am also pleased with the great service that I received. I would like to thank Matt for helping me all the way, for being so patient and so understanding.

By the way, my husband was very happy so that we plan to purchase our 25th wedding anniversary rings from 25karats.com. You just have a way of making each individual feel special and making sure they leave happy and satisfied. Thank you so much from the bottom of our hearts.

Ann & Abe, NJ

We just received our wedding bands from 25karats.com. The sizing and the quality is even more than we expected. We really appreciated the customer service rep's help. He advised us on our selection and we got the palladium wedding bands which has the same quality and strength of platinum but for less price. We'll absolutely come back for more shopping.

Best regards from VA.
Thomas K.

We just received the rings, that’s extremely fast!
And we can’t say in words how happy we are with them. Its almost bizar how similar the rings are with the image we had in mind, everything is so perfect: shape, color, gravity, size.
We didn’t even find such quality in Holland and we see so much goldshops.
I’m really happy we decide to send you an e-mail. Thank you so much. I’m sure you will have much more orders from the Netherlands in the future.
Thanks!

Kind regards,
Jacqueline V. and Ewout H.

25karats note: custom rings made from picture.

I recently ordered wedding bands, received it on time, great customer service, high quality products, really pleased with purchase, will certainly return for more in the near future. Thank You!

Fabio C.,TX

25karats.com offers a fantastic variety of styles which is great, however, the customer service and high quality of craftsmanship is what will keep me as a customer. The whole experience was very personable. Any questions I had were promptly answered and I was kept in the loop for progress on my order. Their on-line customer service chat gave me the confidence to order palladium rather than platinum. Visibly I cannot tell the metals apart, and while lighter than platinum, the palladium still feels substantial. I'm extremely pleased and I highly recommend 25karats.com

Catherine C., MD

Thanks to 25karats.com! My 7 stone diamond journey ring is just FANTASTIC. Whoever sees my fashion ring is asking me where I got it from. The quality of the ring is great and the customer service was so helpful. I wouldn't buy a ring online if I wasn't guided this well.

I will definitely recommend 25karats to my friends.

Sally A. , OH

First I had no idea what to get for my wife for our 5th anniversary, but then I met 25karats. They did an extra-ordinary job to help me to find the best and affordable diamond anniversary ring. My wife loved the ring, she wears it everyday with a sparkle in her eyes. Thanks again..

George T.,MA

I made a last minute decision to buy my wife a pair of diamond earrings and 25karats.com delivered the product on time. They delivered the product in less than 6 hours, just in time for me surprise my wife for our 6th anniversary. It was an awesome experience. 25karats.com has very experienced professionals that made the whole process very easy. I highly recommend it.

Murali V., NJ

First of all, I really appreciated the quick response from 25karat's customer service. I contacted the customer service via email couple times and always got replies back fast - very helpful CR. I purchased 0.50 ct. tension set solitaire diamond engagement ring - the ring was stunning. perfectly made. My ring even came before the delivry estimated. Excellent product, Excellent customer service. thanks a lot 25karats!

Adam J.

STUNNING!I’m always skeptical about ordering these types of things online but it was easy, the product is better then expected and it arrived the day I was told it would be.

Brett B., PA

My shopping experience with 25karats was fantastic. I've got my fiancee's diamond wedding band from 25karats. I can say that they have first-class customer service. I was very nervous when I first started searching for wedding bands. But THANKS to 25karats, I felt extremely comfortable and everything is beyond my expectations.

THE RING LOOKS AMAZING! SHE IS HAPPY, SO I'M HAPPY!!!!!!! We’ll be passing the good word on to all our friends. Erhan, NJ

I got 2.80 ct. multi-shape diamond eternity wedding band for my wife for our 5th anniversary. My wife fell in love with the ring, the ring was crafted perfectly. I can say it was FLAWLESS. Since I requested gift wrap, it came in a very nice jewelry box with a red ribbon on top. Thank you for your extraordinary and very helpful customer service. I'll be there again for our 10th anniversary!!!!!!!

Samir H.

I am so pleased with my girlfriend's ring. It is just BEAUTIFUL. I can’t thank you enough for helping me step by step through the entire process. Thanks so much for your guidance and patience. The promptness, communication, and professional manner were incredible. I am so happy that you persuaded me to choose the palladium band. It is so pretty, and the savings was incredible. I’M SO HAPPY, I purchased the ring from your website. Thanks!!!!

Jay R.

The best and most informative place to buy a diamond engagement ring on the Internet. You get to see every aspect of the diamond, carat, color, and clarity! My fiancee was more than happy with the ring. The prices are great.--Highly recommended!!

Donald

Matt, Just wanted to thank you for your help in getting the best diamond that my finances could buy. I am so extremely happy and I thank you and Naz for being so helpful in my plight to get this diamond. It's really been a pleasure dealing with you guys and I'm more than happy to refer others to your website and store.

Thanks again. John

Matt, A big thank you for everything you did in making the most beautiful diamond engagement ring. I have never seen a ring sparkle so much before, it is perfect! I cannot believe you managed to make this and deliver to the UK all within my tight timescales, I am amazed. I would certainly give you a glowing recommendation to anyone thinking of buying such a treasured gift from you. Just to let you know, my girlfriend said YES!! She loves the ring and describes it as 'sensational'. I don’t think she as actually stopped looking at it yet! I can’t thank you enough… well; actually we can’t thank you enough!

All the best,
Scott & Emily

I must admit that initially I was reluctant to purchase jewelry online, but you were so helpful and knowledgeable. I am truly happy that I changed my mind. The prices caught my attention immediately, as did the stunning rings; however, I was skeptical at the safety and authenticity. Your quick response to every concern and extensive knowledge were assuring. With extreme professionalism and courtesy my reservations were diminished. I couldn’t be happier. My “Eternity Wedding Band” is exactly what I had envisioned for my wife. Her stunned reaction was everything I ever dreamed of and more!!! I look forward to making many future anniversary purchases from 25Karats.com. Thank you.

Sincerely, Peter

I wanted to thank you for the wonderful attention I received when purchasing my wedding bands. My wife and I couldn’t be more pleased. They arrived on time as promised, and were even more stunning than we imagined. Thank you for your advice. We’ll be passing the good word on to all our friends.

Mr. and Mrs. James