Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
We have been married 34 years and last Spring my wedding band was stolen by some folks we trusted to watch our house and dogs while out of town. After looking for the ring for months, hoping they had not stolen it finally gave in to the possibility that we would not see it again. My wife really wanted me to replace the band. I first found a picture of my band that was identical but in a woman's size, it was a start. Then I finally found 25karats.com in NYC that will do custom creations. In an Internet chat with Nevy, their customer service rep, he said they could create a very identical ring based on the picture. The picture of my new ring says it all; they did a remarkable job of matching my original wedding band. My thanks to Nevy and the wonderful artisans at 25Karats.com.
I just wanted to report that I received my band today and it is absolutely gorgeous! I love it and plan to order more, but very happy with this one for now. Wedding bands have become my little addiction, haha! I have to admit that this is by far my favorite band yet. I was going to order just a plain comfort fit band in the same gold, width and thickness, but this is a beautiful mix of all three with added design for more visual stimulation when desired. I couldn't be more pleased after seeing it on my finger now. Thanks so much, Dana
We just got the rings and we are really really happy with them. Even better than expected. The design and quality is in a class all by itself. We are glad that we ventured out of our comfort zone to place an online order for jewelry. At a local shop, we couldn't find anything even close for double the price.
Tania
GA
Delivery was fast and secure. They asked for a signature upon delivery, which we appreciate. It's an expensive purchase and we wouldn't like it to be lying around outside our door. Tracking number was already sent to us, so that is also a plus. We already recommend you guys to all our friends. Great job!
Natalie & Nate
MI
Thank you, thank you, thank you! We were in a rush to get our wedding bands on time and 25karats.com was most helpful. They helped us decide the style and started production quickly. Rings were shipped to us even earlier than they promised. We received them with overnight delivery. Beautiful rings to brighten our most important day! We can't thank 25karats.com enough.
A very happy couple
CA
I bought a promise ring for my lovely girlfriend from 25karats.com. They were helpful on the phone and emails. Very nice ring, brilliant. Recommended.
Aashish
NJ
Fast delivery! I got my ring in just two weeks after ordering. Customer service reps were polite and helpful. I'll definitely consider 25karats for my future purchases.
Cindy
NY
Very satisfied all over. Good quality product and service is impressive. We bought a wedding ring set in two tone gold. Looks exactly like pictures on the site.
George & Rebecca
TX
The quality and craftsmanship of our rings are beautiful. They look exactly like the photos on the website. Delivery was right on time, and customer service was the best. I spoke with them regarding shipping and delivery was exactly as we discussed. Thank you for everything, 25Karats.....
D.R.
FL
Thank you so much for the rings...They're beautiful. My late dad was a jeweler for more than 50 years and we would be proud that we choose such beautiful wedding bands. Beyond our expectations! A great buy for the money.
Peter and Anna Rinaldi
Bonita Springs, FL
Hearts In Love Diamond Wedding Ring Set
Customer service continued to call to keep me updated on the progress of our order, even though the order arrived swiftly. The set we purchased was the perfect size for both of us. The rings are so comfortable; we don't feel like we have rings on when we put them on our fingers, even though my fiance was surprised at how heavy his ring was when he held it in his hand. The quality of the rings are superb. The engraving is perfect and easy to read. The set is beautiful. We are very pleased with our order and we will be return customers. Thank you so much for making this experience a pleasant one and for great customer service. On a side note, I love the boxes the rings came in, and thank you very much for the appraisal that was included with our rings.
K.M.
Connersville, IN
Just want to thank you ,our wedding band set arrived on time and it is perfection! Great customer service and advice on sizing, excellent craftsmanship in addition to a great value.Thanks again for making our special day even more so!!
S. M. K
Colorado Springs, CO
I am very happy with my purchase! Thank you.
Toni T.
TX
My husband and I loved the wedding bands, when we married but we did not buy our wedding bands, we have waited some time to find something original and worth it, like the rings we received... They were on time and beautifully done.
Thank you
R.R.
Marrero, LA
Well, the ring didn't fit, no fault of 25 Karats. It was beautiful and he loved it. I love mine. I had plenty of conversations with the 25Karat crew trying to get everything just right, and they were incredibly helpful and got back to me very quickly. His ring is being resized now. Can't wait to give it to him.
I would do business with them again or recommend them. I hope I never need another wedding set. =D
From ordering to final ring quality, 25karats.com did an excellent job of keeping us updated and delivering the standard we expected from a high-end brand. We are a customer for life now. We will also recommend 25karats.com to our friends and family, and make sure they won't be ripped off by local mall stores.
D.T.
AZ
We got the bands and they are lovely. I wanted to let you know that we are satisfied with our purchase. We will definitely keep you guys in mind for our future purchases. Thank you thank you!
Gil & Rob
CA
Very happy with the quality. Beautiful details. Just like the pic. A+ seller! Definitely recommended.
Jason W.
NY
Really exceptional costumer service, was able to customize my order a bit more than I thought would be normal with ease. Happily awaiting delivery,
J.F.
AZ
Love our rings! Do not hesitate,the attention to detail and customer service top notch. I received a personal phone call because my husband and I chose different engraving fonts to ensure that was what we desired. Thank you!
D.M.
Newcastle, PA