Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Best bang for your buck if you are looking for an engagement ring! We compared prices everywhere and this is the best deal online or offline if you want a great diamond without breaking the bank or splurging on brand names. The education page is very helpful, but you can always ask the friendly people there any questions too; they answered all of our questions promptly.
D.R.
WY
I purchased a new setting for my diamond solitaire. The next day, I received a call to confirm my order. The man was very nice, and made me feel confident in my order. The ring came on the day that was promised, fit perfectly, and was beautiful! I took it to a local jeweler to have the stone mounted, and also had some smaller diamonds that I had, mounted on each side of the center stone. It turned out perfect!
I did not know what to expect when ordering a ring online, especially when their prices were so low compared to other jewelers. I checked the reviews, and decided to buy from 25karats. I'm very glad I did. Their quality and workmanship are superb.
R.D.
AZ
What can I say, these are some fine folks! We had a most pleasing customer service experience. We screwed up with the sizes when we first entered the order. With the help of a very polite and knowledgable gentleman we could fix the error before production started and got our sizes properly measured with a free sizing set. He also applied a discount to our order that we overlooked when placing it! On top of that, the lovely rings we ordered came in beautiful ring boxes that screams quality. My wife is so pleased with her ring she never wants to take it off of her finger. We just want to say thank you!
We were looking for affordable but high quality rings for our wedding, and after weeks of search we found our dream set! 25karats was courteous and professional from ordering to delivery. We were notified with a tracking number and package was delivered on time. They asked for signature upon delivery so we didn't have to worry about our rings lying on the front porch. We are really really happy with our rings and will definitely recommend 25karats to all our friends!
Jenny
TX
My husband and I were looking for new wedding bands because my old one no longer fit. I was very skeptical about ordering the rings online. However, I was not able to find any rings I liked in any of our local jewelry stores. So, I started searching online. I accidentally stumbled upon the 25karats.com website. They had the best variety of any of the other sites I had found and the reviews were good. So, I took a chance and ordered our rings. They arrived yesterday. They are positively gorgeous! The quality, design, and craftsmanship are superb! I am extremely pleased with my purchase and would not hesitate to order from them again!
M.D.
NJ
25karats were very kind and very helpful. I love them and my diamond ring, which is not only beautiful, but also sparkly. I’m very happy with my purchase.
R.M.
CA
Ordered my wedding bands in 2016 through 25Karats and was Extremely pleased with the quality and price. Recently I had an accident that changed my ring size from a 9 to a 10 3/4. I explained my situation to 25Karats, and in a matter of days they resized my ring for me only charging a small fee for the service. I will be using this company again! Great customer service..>Thank you!
D.M.
MD
This is a beautiful ring that looks true to the pictures. It's nice quality. Thank you very much. I believe that my fiance will love it!
C.B.
VA
Love, Love , Love our rings!!!!
Thank you so much for our beautiful rings, the quality is five star. I was skeptical of ordering online but to my pleasant surprise they are exactly what we were looking for. I will highly recommend you to all of my friends and family. My son is getting married in 2 yrs and he is already browsing your site.
VERY SATISFIED
Melissa & Mark
Oxford Massachusetts
My husband wanted a traditional gold ring and I wanted to give him something with a little personality. This ring is stunning yet it is not overpowering and we are not concerned about the design wearing. The service was wonderful and I love the fact that 25Karats calls for confirmation. Thank you 25Karats for making our day even more special!
R.W.
CO
After 25 years of marriage, my husband's ring was lost and mine no longer fit comfortably. We both loved the rings and I searched for months at chain and local jewelers and online hoping to find something at least very similar. I never found anything I was happy with and the price to have them copied was crazy expensive. Happily, I found 25karats and saw some beautiful options. With the help of GK and Nevy, I was able to combine aspects from different rings to custom design rings that are almost identical to the originals. I added an extra detail and call them the 25th Anniversary edition.
I will absolutely recommend 25karats for selection, price, quality, craftsmanship, courtesy and professionalism. These are hand-carved rings with a very intricate pattern. And they came out just perfect. Width, thickness, gram weights and sizes are completely accurate.
And I almost forgot, the wooden boxes each ring came in are very nice, sturdy and a fun keepsake.
Thank you again, GK and Nevy for making this very special and important purchase so enjoyable. And please extend my compliments to the craftsman who did such a wonderful job.
D.H.
NC
My husband and I have been married for 30 years and over the years, we both lost our wedding bands. So for our 30th anniversary, we decided to replace them and have a small ceremony. Before going to 25karats, I ordered a set from another company and when I rec'd them, they did NOT look anything like the picture and seemed very cheap so I sent them back. A few months went by and I came across 25karats.com website. My husband and I decided on a set of rings and I placed and order. I didn't have high hopes for what I was going to get by mail but when the package came, WOW! The rings are beautiful and the quality is exceptional. The certificates of authenticity and ring boxes they came in are something you want to always keep too. The whole experience was pleasant and Gorkem/Nevy helped me with any questions or concerns I had. Can't thank 25karats enough for proving my husband I with wedding rings that we love and will be able to cherish for the rest of our lifetime.
E.C.
IL
I found my dream his & hers bands on this website. I knew I didn't need to look anymore. I was however apprehensive about ordering a ring online, that I had never seen in person. I took a leap of faith and ordered them. When they arrived, mine didn't fit because I ordered the wrong size! The ring had a continuous pattern and I really didn't think it could be sized. That's when I really started to worry. However, it has been sized and it's beautiful! All of my contact with the staff was pleasurable, and reassuring. I am a very satisfied customer and would highly recommend them!
P.C.
VA
I am so very pleased with this company!! Their customer service is wonderful and they take pride in their products!! My fiance ring is beautiful. Thank you all so very much. I will definitely recommend you all.
K.Y.
CO
I had been searching in stores and in the internet for wedding bands for my partner and I and couldn’t find anything I really liked. I came
Across 25karats and saw so many beautiful bands. I was a bit skeptical in ordering jewelry through the internet but I loved these bands so much that I took a chance. My rings were ready in a week and when I picked them up I couldn’t believe how much more beautiful in person they were. They are amazing quality and better then the picture on the Internet plus the service was 5 star. I love the bands can’t wait for the wedding. Thank you 25karats!
I found a beautiful ring at 25karats, but wanted a different combination of precious metals than what was offered. I then contacted customer service to see if it was possible to customize my ring. Nevy was kind enough to assist me. I received my new ring in approximately 7 business days. It is beautiful, and exactly as I requested. The fit was perfect! Such a lovely ring. I highly recommend 25karats. Thank you Nevy!
R.W.
OR
I am so happy that I found this website and ordered. My wedding band is absolutely beautiful. Even more so than the picture online. Shipping was extremely secure and quick. I am very satisfied and would do business with them again.
L.Y.
FL