Thousands of happy customers
At 25karats, customer satisfaction is our number one priority.
We want to provide you with the
best service possible. Would you consider posting a review of us online? In addition to providing
feedback, online reviews can help other customers learn about who we are and about the products we offer.
They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us at
or here on 25karats.com
, we would really appreciate it.
"The customer service is outstanding..."
December 31, 2016
So happy with the new setting for my diamond engagement ring! The customer service is outstanding helping me to make my decision and create for me the setting that best suited my diamond. The pictures in the website just don't do the rings justice. It is so much more beautiful than I was expecting! This is my second purchase and I am extremely pleased!
"bands for an eternity..."
December 23, 2016
Needless to say, 25karats has the most gorgeous website among jewelry companies. It's so easy to navigate and choose what you really want. But the actual products are even more gorgeous! My husband and I are delighted with the quality of our rings. After waiting 10 years, these are the bands we always wanted to wear for an eternity. Thank you 25karats for your beautiful collection and kind customer service!
Lorraine & Mitch
"We recommend 25karats.com to all our friends. ..."
December 22, 2016
We are extremely happy with our purchase. 25karats customer service was beyond kind and professional. We received a phone call for order confirmation, and they advised us to go up with ring size because of wide band style we chose. That turned out a great insight and our rings are a perfect fit! We recommend 25karats.com to all our friends.
"They are stunning!..."
December 21, 2016
The rings were just delivered. They are stunning! The attention to detail is amazing! I am so glad I found you all, because as soon as I saw the ring I knew it was the one! I will certainly be recommending you to everyone I can!
Thank you so much for all of your help. I look forward to doing business with you all again in the future!
"personal service was outstanding!..."
December 19, 2016
For over a year I have been going to websites after websites looking for a distinctive wedding band I would want to wear for the rest of my life. I am happy to say that I found the wedding band on your incomparable website. And the personal service was outstanding! Thank you.
San Antonio, TX
"The workmenship is perfect...."
November 06, 2016
Ordered new wedding bands for our 2nd anniversary. Just want we wanted. The workmenship is perfect. Both rings are perfect in every way.
Beautiful smooth, bright shinny white and yellow gold. The inscriptions are beautiful!!!
My husband and I both love the rings and it was affordable since I could put them on a lay away plan.
Every person I spoke with was kind and easy to work with. Received rings about a week before of anniversary which was perfect.
Thank you 25Karats!!!!!
"what you see is exactly what you get: a beautiful ring..."
October 28, 2016
I ordered a mans size 13 two toned wedding band.I ordered a ring online before from someone else and was really disappointed.But the ring I ordered from here is just as beautiful as the picture of it.It fits perfect and I love it.They were very professional in calling me right after I ordered it to confirm everything.Very nice ring.I will tell all of you what you see is exactly what you get a beautiful ring.TY 25Karats
"Reasonably priced jewelry with excellent customer service!..."
September 11, 2016
About two weeks before we were to be married, my husband and I found the matching wedding bands we wanted at 25Karats. I was concerned about getting them on time and was assured that we would. Immediately after placing the order, GK called and confirmed that the order had been received and wanted to make sure we were ordering the correct ring sizes. Because of the wide width of the rings, GK suggested that we both go to a slightly larger size, so we did. The rings arrived on time, they were beautiful and my husband's ring fit perfectly! My ring, however, felt a bit too loose, so after we were married, I contacted GK and explained my concern. He immediately explained what I needed to do get the ring size corrected at no cost other than S&H. When the new ring arrived, I was much happier with the way it fit over my knuckle. In a nutshell, we love the rings and thank GK for his kind and professional manner in handling the situation. I would recommend 25Karats to anyone who is looking for high quality, reasonably priced jewelry with excellent customer service!
"Thank you 25karats.com!..."
September 03, 2016
Eight days until I place this handsome, custom made band on my groom's finger as we begin our Happily Ever After. Thank you 25karats.com!
Susan L. L.
"Amazing customer service!..."
August 29, 2016
Love these rings! What an amazing customer service! They answered all my questions very patiently and very responsive with the emails. Great quality and craftsmanship! I wouldn't ask anything more.. Thank you 25karats!