Skip to main content
  SIGN-UP TO RECEIVE 10% OFF  

Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on 25karats.com, we would really appreciate it.

Our Customer Comments

"A truly smooth transaction! ..."
  January 12, 2011

From order to delivery, great experience! I want to thank 25karats for helping me realize my dream. My wedding was on the special date 1/11/11 and I was super excited about everything. Their special discount for this special date helped our budget and their professional customer service was with us at every step. A truly smooth transaction! Our rings got delivered on time (although I was really late at ordering, they made sure we got them lightning fast!), and my best day was fantastic! Can't thank 25karats enough!!

Katya T.
FL


"Impressed!..."
  December 29, 2010

Beautiful ring set! I'm impressed! 25karats helped me patiently with choosing the set, from metal choice to size. (And yes, palladium really is a great metal ;) )The customer service reps are all very knowledgable and professional. It's a just a great experience overall. Thank you!

Taylor T.
MI


"Incredible prices!..."
  December 27, 2010

This stie has the best prices anywhere! I really couldn't believe it until I got my ring to my hand. And for that price you expect a mediocre job, right? Wrong! It's beautiful and so elaborate. I'm so very happy with my purchase. And I don't think I could find any better deal anywhere else.
Thank you 25karats!

George T.
MN


"Best Christmas service!..."
  December 24, 2010

I ordered a beautiful tri-stone engagement ring from 25karats and they made sure that I receive my ring on time for Christmas! Quick delivery, super-nice customer service, and great quality! What else could I ask for! And they added a cute fridge magnet calendar inside the box as a Christmas gift! I'm beyond happy with this great Holiday service. Thank you very much!

Lili R.
NJ


" I am thrilled and would recommend 25karats to anyone and everyone!..."
  December 17, 2010

I've been looking for a specific ring for 2 years, not only am I picky but I have a very severe metal allergy. When I even mentioned what I wanted to anyone they pretty much would laugh at me or some would offer to custom make it for an outrageous price. The awful P words scared them all off; Princess cut & Palladium. When I talked to customer service at 25karats.com they actually worked with me and came up with a way to get me exactly what I wanted for the price I wanted. GK a sales manager made me feel like he cared and wanted to help me get my ring even when I know I asked him so many different questions I had probably driven him nuts. I am now wearing my dream ring... palladium, low domed, channel cut with princess cut sapphire's and diamond's. I am thrilled and would recommend 25karats to anyone and everyone!

Jo S.
ND


"How pleasant ..."
  December 16, 2010

Great customer service! I ordered a set of diamond rings, and 25karats rushed my order for me. I received my rings in the same week with next day delivery. How pleasant it is to get your order in hands so fast during holiday rush! Thank you!

Marlene W.
SD


"Great rings and fast shipping..."
  December 01, 2010

Great rings and fast shipping! A+ customer service! I'll be back for my Christmas shopping! Thanks!

Ronald M.
KY


"very happy with the design and the quality..."
  December 01, 2010

I purchased an antique style engagement ring at 25karats for our 10th anniversary. I'm very happy with the design and the quality. But the best part of it is the diamond I picked for the setting! It's a real bargain and came with a GIA certificate, too! It brings out the beauty of the setting, and shines like sun light. My wife liked it so much, she wants to change her engagement ring diamond now! :) That gives me an idea for my Christmas present. And I'll definitely get it from 25karats.com.
Thanks very much!

Alexander N.
OR


"I couldn't be happier with our choice..."
  November 29, 2010

We ordered our wedding band set from 25karats.com. My wife is very picky and she wouldn't settle for anything less than what she wants, so it took us a long time to find the right design for us. But when she saw this his & hers set on 25karats site, she fell in love with the band. The design, the finish, diamonds on her band... everything is just perfect! I couldn't be happier with our choice. Customer service was very helpful and also very patient with my wife's questions :) She is very happy with our set so I can definitely say we made the right choice! Thank you 25karats!

Michael B.
ID


"wonderful rings and service..."
  November 26, 2010

The bridal set I purchased at 25karats.com is classy and high-quality. Everything is exactly as specified in my order. And I love how the matching set looks on my finger. I want to thank you for wonderful rings and service.
Best,

Tina L.
LA



weddingwire 2014
weddingwire 2015
weddingwire 2016
bizrate rating