Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Got our wedding bands, and are pretty happy with them! I'm surprised about the speed of delivery. It was really lightning quick compared to the time-frame given by jewelry stores. We will definitely be back!
George K.
MA
Gorgeous! I love my bridal set!!! And this center diamond looks perfect with the tri-stone setting. Thanks for helping me choose the right diamond for my budget. It is so bright and shiny! And matching band fits perfectly as well. Thank you 25karats!!
Ashley O.
AL
I bought a matching bridal set with a 0.75ct center diamond for my wife. The most tricky part was choosing the right diamond, as I had a tight budget. 25karats.com customer service worked me on choosing the right diamond with the most bling-bling effect! I gotta tell you, it's absolutely gorgeous! And goes perfect with the matching set. Thank you 25karats.com for making our dream come true within our limited budget! And thank God for rescuing me from overcharging stores! lol We'll definitely be back for an anniversary ring ;)
Ethan W.
NY
I'm a designer, so presentation of an item is very important for me. The men's ring I ordered from 25karats came in a beautiful wooden box, along with a nice brochure and classy appraisal. Not only the packaging is high-quality, but the ring itself is remarkable too! It's nicely casted, and finely set with brilliant stones. I'm impressed with quality of the item and service. A+ job!
Dennis M.
CA
I just wanted to say "thank you" for everything.I received my ring and have gotten the solitaire mounted already. It's absolutely gorgeous! I don't need to show it off, because it shows itself off! Thank you for your patience too...I was a mess during the whole process, but now I'm elated I chose you instead of a local jewelry store. I will continue to use you for my future needs, and I'll definitely refer you to my friends and colleagues.
D.A.
MO
Thanks for the lovely his & hers set! She loved her ring and so did I. Your recommendations about size and all the info y'all provided helped us a lot! I was so clueless before having a chat conversation with your agent. Now I feel like I can lecture my friends :) I'll definitely recommend you guys to all my friends. God bless!
Jim P.
TX
This is the first time I ordered jewelry online! I was a bit worried first, and got slightly relaxed as everything went smoothly. But I was not completely chill until I got my ring. Boy, it is gorgeous! Lovely antique design and sparkling stones! It is just perfect... PERFECT! Thank you, thank you!! :)
Jessica Z.
CA
I wanted everything to be perfect for my wedding day. so I started my jewelry search months ago. But as time passed by I could not find what I was looking for at any jewelry store. And the ones that I liked were insanely expensive! I decided to check online sites. After struggling with couple of website, I found 25karats.com. Everything was so easy to find and the selection was overwhelming! I contacted the customer service and the guy who chatted with me was really knowledgable. He gave me some recommendations and from my feedback he narrowed it down nicely. Finally I found the one ring I always dreamed of! And for a bargain! When I got it and put it on my finger it looked even better. Just the one ring to complete my perfect wedding day! I'm so happy. Thank you very much 25karats!!!
Maria G.
MI
I got my band and I'm thrilled about it! I wanted a new ring with crosses and that two color best-seller ring looked perfect for me. My ring has fantastic craftsmanship, all the details are beautiful and elaborate! And it's a very manly ring too. Just the right choice for a great price. I bought a cross-ring once online and it was such a disappointment. 25karats, on the other hand, exceeded my expectations with this beautiful ring. Thank you guys!
Matthew S.
DC
From order to delivery, great experience! I want to thank 25karats for helping me realize my dream. My wedding was on the special date 1/11/11 and I was super excited about everything. Their special discount for this special date helped our budget and their professional customer service was with us at every step. A truly smooth transaction! Our rings got delivered on time (although I was really late at ordering, they made sure we got them lightning fast!), and my best day was fantastic! Can't thank 25karats enough!!
Katya T.
FL
Beautiful ring set! I'm impressed! 25karats helped me patiently with choosing the set, from metal choice to size. (And yes, palladium really is a great metal ;) )The customer service reps are all very knowledgable and professional. It's a just a great experience overall. Thank you!
Taylor T.
MI
This stie has the best prices anywhere! I really couldn't believe it until I got my ring to my hand. And for that price you expect a mediocre job, right? Wrong! It's beautiful and so elaborate. I'm so very happy with my purchase. And I don't think I could find any better deal anywhere else.
Thank you 25karats!
George T.
MN
I ordered a beautiful tri-stone engagement ring from 25karats and they made sure that I receive my ring on time for Christmas! Quick delivery, super-nice customer service, and great quality! What else could I ask for! And they added a cute fridge magnet calendar inside the box as a Christmas gift! I'm beyond happy with this great Holiday service. Thank you very much!
Lili R.
NJ
I've been looking for a specific ring for 2 years, not only am I picky but I have a very severe metal allergy. When I even mentioned what I wanted to anyone they pretty much would laugh at me or some would offer to custom make it for an outrageous price. The awful P words scared them all off; Princess cut & Palladium. When I talked to customer service at 25karats.com they actually worked with me and came up with a way to get me exactly what I wanted for the price I wanted. GK a sales manager made me feel like he cared and wanted to help me get my ring even when I know I asked him so many different questions I had probably driven him nuts. I am now wearing my dream ring... palladium, low domed, channel cut with princess cut sapphire's and diamond's. I am thrilled and would recommend 25karats to anyone and everyone!
Jo S.
ND
Great customer service! I ordered a set of diamond rings, and 25karats rushed my order for me. I received my rings in the same week with next day delivery. How pleasant it is to get your order in hands so fast during holiday rush! Thank you!
Marlene W.
SD
Great rings and fast shipping! A+ customer service! I'll be back for my Christmas shopping! Thanks!
Ronald M.
KY
I purchased an antique style engagement ring at 25karats for our 10th anniversary. I'm very happy with the design and the quality. But the best part of it is the diamond I picked for the setting! It's a real bargain and came with a GIA certificate, too! It brings out the beauty of the setting, and shines like sun light. My wife liked it so much, she wants to change her engagement ring diamond now! :) That gives me an idea for my Christmas present. And I'll definitely get it from 25karats.com.
Thanks very much!
Alexander N.
OR
We ordered our wedding band set from 25karats.com. My wife is very picky and she wouldn't settle for anything less than what she wants, so it took us a long time to find the right design for us. But when she saw this his & hers set on 25karats site, she fell in love with the band. The design, the finish, diamonds on her band... everything is just perfect! I couldn't be happier with our choice. Customer service was very helpful and also very patient with my wife's questions :) She is very happy with our set so I can definitely say we made the right choice! Thank you 25karats!
Michael B.
ID
The bridal set I purchased at 25karats.com is classy and high-quality. Everything is exactly as specified in my order. And I love how the matching set looks on my finger. I want to thank you for wonderful rings and service.
Best,
Tina L.
LA
Super fast! A local jeweler told me I have to wait 2 weeks to get a handmade ring I like. I didn't have two weeks, so I went online to see if I can get something similar. 25karats has so many styles in their selections I found not one but two similar styles. So I chose the one I like better and got the express shipping as recommended. The ring was at my door step in less than a week! Wow! Impressive! Thank you! I'll recommend you guys to all my friends.
Sam D.
GA