Customer Testimonials

This ring was a gift from my husband to celebrate our 50th wedding anniversary. We left "no stone unturned" searching for a Celtic design wedding ring to reflect my much-loved Irish heritage. About ready to give up finding the "perfect" ring, we came across 25karats' website. The ring is beautiful and we are beyond delighted with the quality of this ring and the customer service at 25karats. An added bonus-the price was way better than any of the others we considered. We highly recommend this company. You will not be disappointed!
George and Candace Shafto
Forked River, NJ

I recently purchased a ring for my brother from this company. My brother lives in New York and I live in Kent, England. I was initially worried about using an online company but they were amazing.

The company has a helpful online chat function and the person who dealt with me ('Semra') could not have been more helpful. She sent a free ring sizer to my brother. She also spoke to him on the telephone as she was concerned that he would need a slightly larger size in light of the design of the ring.

The resulting ring and inscription are beautiful and my brother is delighted. I would not hesitate to use this company again.

Very pleased with the whole purchasing experience and the item.
I ordered a band and Semra was very helpful in answering all the question and went above and beyond to assist with the order.
She was able to expedite the order on my request and was able to get it delivered to me before time.
Will definitely shop here again.

We are so pleased with our wedding set purchased from 25karats. I stumbled across the site searchIng for matching his and her wedding bands, and to my amazement they had countless of styles to select from. The rings are just as beautiful as the pictures. Customer service was outstanding!!! I gave an incorrect size for my ring. I called customer service, to let them know my ring was too small, my husband's ring was just right. I shipped the rings back to be resized and 25karats returned them back to me in a week!!! Thank you 25karats!!

25karats is wonderful. I love them. And their jewelry is beautiful. In addition, their customer service is excellent. Semra is wonderful. Not only is she helpful, but she always goes the extra mile. They have excellent customer service and very beautiful jewelry. I would highly recommend 25karats. 25karats thank you for everything.

My fiancée and I searched the web for wedding bands looking for serious jewelry. 90% of the sites had things that looked good at a very cheap price. None of these sites carried solid gold and used cheap materials. We finally discovered your site. The descriptions were good and the pictures clear. On each style of ring there several options. There were a few questions about style and materials. We called and talked with a representative that answered out questions and better explained the pricing. (On the site most of the prices are based on a size 4 ring. The larger the ring; the more gold is required and the price goes up. So you will pay more than the web posted price.)
We jumped in and made the order. It took about 10 days to receive the order. The order came in a beautiful presentation box and the quality was that of fine jewelry. The rings were exactly as ordered and came with an appraisal. I would not hesitate to recommend your company to anyone; good job.
Fred B.

I bought this pair of earrings for a very special friend of mine. I have never seen a more beautiful pair of earrings in my entire life!!!!!! When she sees this, she is going to DIE!!!!!!!!!!

Thank You So Much!!!!!!
Thomas N.
Collingswood, NJ

I bought my husband's wedding band for our wedding in 2018. I then decided I wanted to get the same band 2 years later in a womens size. They came through once again perfectly. The ring we chose has to be hand engraved all around the band. Even 2 years later, the ring was identical to my husband's. I love it! Beautiful precision work.

My shopping experience from beginning to end was phenomenal. When I had questions about a ring, Semra was quick to answer and very friendly, knowledgeable and helpful. Communication after purchase was great and the ring arrived carefully and thoroughly boxed. It is a beautiful quality piece of jewelry! I will certainly be a returning customer. Thank you!

I ordered a ring for my birthday. When I got here, (arrived on time). I was so excited to see it, it is BEAUTIFUL. I was very surprised by the way the company (25karats) handles my order. I actually spoke with a real live human, she was very nice and made sure I was happy with the experience. This company is awesome, and yes I already have another ring picked out, and am looking forward to getting another ring from them.
Thank you 25karats for a wonderful experience and a very beautiful ring
C. PACHECO!
Have a wonderful safe and healthy day

I was leery about ordering rings online but I couldn't have had a better experience. Semra was unbelievable with her patience and expertise. I was on the phone for an hour the first time we spoke and she was so helpful in making suggestions. We spoke multiple other times and she addressed my concerns with the width of the ring. She even took pictures of different widths on her finger and sent it to me to compare. She also photo shopped pictures of some ideas i had of making a two color ring tricolor. They came out beautiful, just what we wanted. I can't recommend her enough. Their prices and selection were also so much better than any local store I went to. The wooden boxes they came in were a beautiful touch. Don't look any further if you want beautiful rings with excellent customer service.
Luann H.
MD

We just received our beautiful matching ,handmade wedding bands and we can’t thank Semra enough for all of her hard work and dedication to ensure that our rings were gorgeous!!! We absolutely love our rings and value our new friendship that we developed with Semra!!! Our rings are not only beautiful, but the high quality of workmanship is outstanding!! 25 Karats is an extremely reputable site/company who truly stands behind their high quality reputation! Semra is an extremely dedicated employee who strives for excellence so that her customers will cherish their rings fora lifetime!!! She is most definitely a great asset to 25Karats , as well as well all of their customers who are very fortunate to work with her!!! Thanks so much Semra and 25Karats!!!!!

V.S.
CA

We can’t thank Semra and 25Karats enough for our beautiful matching, handmade wedding bands!! She worked so hard to ensure that our rings were high quality and gorgeous rings that we could cherish as we do!! Semra is truly an asset to 25 Karats , as well as all of the fortunate customers who are able to work with her!!! Additionally, we truly value the special friendship we have developed with Semra and will recommend 25Karats to everyone we know!! Thanks so much Semra and 25Karats!!!

V.S.
CA

We bought the Fine Grooved Fancy Designer Wedding Bands about 2 1/2 years ago. They were, and still are, beautiful. The quality is excellent and the customer service among the best I've ever experienced. 25 Karats was super easy to contact and work with. Having said that, I need to say that as beautiful as our bands are, we probably chose the wrong ones for us, as the cross satin finish wore off pretty quickly. In no way do I blame 25 Karats for that, it happened to my husband's first wedding band that came from Zales too. So if you use your hands a lot, you might be happier choosing a more durable finish. Also, when the rings were brand new, the grooves were quite sharp and snagged on our clothes for awhile. Still, we love our rings and loved doing business with 25 Karats. I was afraid of buying wedding bands via mail order, but took a chance and am so pleased I did. This company has the absolute best selection of wedding bands, it took us days to finally decide which ones to buy. If you are looking for the perfect rings, I believe you'll find them here and the quality and customer service will be unsurpassed.

Deb
California

What can I say about 25karats? The entire process has been an absolute joy. Semra was nothing but helpful and so fast with response time. The ring came in the mail and was more beautiful than I could imagine.

my wife-to-be bought me a palladium Item: BA101211 Exquisite Religious Wedding Ring in September of 2010 . been great and have loved it every minute for the past 9 years. recently sent it back for a resizing to increase a 1/2 size. item was turned around completely in about 2 weeks. came back completely refinished, repolished, resized, and looking like BRAND NEW! shipping charges were high (not 25karats fault) - but well worth the expense to have a great fitting and great looking ring! customer service is TOP NOTCH! THANK YOU!!!

R.H.
OH

We shopped extensively for my wedding band, wanting a novel Celtic design. We found more options a best value with 25Karats. Though apprehensive about ordering precious jewelry online, we have it a try. We were rewarded, when a problem arouse, though it was 25Karats that notified us of a problem. They called me and told me that the ring manufactured was being rejected, and a new ring was to be made. This resulted in a slight 4 day delay. During this period they kept me informed via email. When curiosity ame on the 4th day, I called, and they said that they we just shipping the ring. They told me how to receive it and also followed up with an email and tracking. When it aririved, we signed for it and was impressed it was boxed, sealed with tape, with an inner box with the ring in another box, glued to the outer box, and the ring in a crush proof box, with the ring paper rapped and tagged with a seal for acceptance by us, or set for return. We were so pleased with the ring, the service and 25 Karats in general. We WILL use them again, and recommend them whenever able.

M.Z.
IA

My husband and I have been married 45 years and my original wedding band just broke. We decided to get new matching wedding bands and went to some jewelry stores but there wasn't much selection. So, we searched online at several sites and found 25karats site which had so many pages of beautiful etched bands. It was difficult to decide on one choice, but we ordered a beautiful etched matching band set. Then, A representative from 25karats called me to verify my order and she was very nice and informative about the order. The rings arrived in a timely manner and they fit perfectly and are gorgeous! They are etched with a beautiful intricate design, and the etching seems to sparkle in the light. We love the rings, and are excited to show them off, and we highly recommend 25karats for the excellent ring quality and professional staff who were so helpful.

P.B.
MI

For our 10 year wedding anniversary, my wife asked for matching wedding bands. I spent a few hours wading through various sites and rings but I got excited when I saw the carved golden rings on 25K. I called my wife immediately and we quickly picked out the Floral Carved Antique Wedding Band Set. We asked a few questions in chat and emailed a couple of more later. The staff were friendly and responsive. They called me to verify the online order info before they would begin the work (smart). Our rings arrived at the expected time and they were exactly like the pictures. The sizes and engravings were perfect and we are thrilled with the order. The only minor hiccup - the shopping cart did not retain the order info the first time because I did not pay immediately. I recommend that you record all of the parameters as you decide then place the order and pay when you are ready. I also recommend a set of ring gauges. They are inexpensive and help get the sizes correct the first time to avoid resizing. Much love to the folks of 25k, a happy wife = happy life.

K.D.
CA

Thought the reviews were too good to be true, however, what a pleasant and seamless transaction especially online. Customer service was immediate by phone to confirm style ordered, ring size and best shipping arrangement. Quality was top notch and gold weight excellent. I am so happy with my beautiful new wedding band. I just can't say enough except that I will be returning in the future for another purchase.

E.T.
FL