Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Fantastic customer service; they confirmed the order details within a day. The wedding band is gorgeous and exceeded our expectations!
Ryan A.
I ordered a wedding ring from 25karats and they have been an absolute pleasure to deal with. Very friendly, very attentive. And what a BEAUTIFUL RING!!
We were very satisfied and happy with your ring and service. A quality jeweler! Thank you.
Hello, My ring arrived this afternoon and I absolutely LOVE it. It is beautiful, exactly what I wanted and it fits comfortably. I give your customer service a 10 out of 10. Thank you and have a wonderful holiday.
Marie
So excited about this ring, it’s just perfect for him. Thank you for all your help, you’ve made this such a wonderful experience for both of us!
Yes! The rings are beautiful! Love them and the expert help we got on sizing!
Just got my rings and I LOVE them. Thank you for working with me on the customizations, they look wonderful. Please relay my thanks to your fabricators. They are true craftsmen/women.
Kate K.
The rings are beautiful! They looked lovely on your website but I am amazed with the jeweler’s craftsmanship since you mentioned that they are made to order. I could not believe the beautiful artisan’s work!
Ring were sized correctly and appeared to be of good quality, but wife’s 18 Karat hold ring color was not the 18 Karat gold color that we expected. Her 18 karat gold engagement ring did not match the band at all. Ring look very similar on color to the 14 Karat Grooms ring.
I have received my ring back. It is absolutely perfect. Thank you very much for your time and help and to make this process so easy. I really appreciate everything you did.
Raquel HS
Oh my goodness my fiance and I are so happy with our rings! Ece has been nothing but kind and patient with our requests and questions. We're from out of state as well and they're so accommodating to our needs. Their expertise in rings and finish should greatly be taken into consideration. Because our rings came out so beautiful and stunning. When we saw the rings my fiancee and I got excited for our upcoming wedding. I would highly recommend it!
My husband's ring fits him perfectly! I appreciate the team and everyone's efforts in making my gift to my husband successful.
Great service, price and delivery, but even though I went to a jewelry store to make sure I was a size 9 (wide), it’s just a bit too loose. Please contact me about a replacement, thanks! ◡̈
THANK YOU SO MUCH!!!! I LOVE my new ring. It is exactly what I wanted. You and your teams rock!!!!
I want to thank you so much for my lovely ring! It is truly beautiful and actually much much prettier than the online pictures show! The upgraded diamonds were DEFINITELY WORTH IT!!!!!!
My ring came today. I absolutely LOVE it! Thank you so much. I've been looking for a wedding band for nearly a year.
Recently I have received my last order and now I want to thank your company for irreproachable job and you personally for your kind assistance. The ring which I’ve received is perfect! It looks much better than L’ r expected. I’m fully satisfied with quality of job and materials. The diamanté is really beautiful! Once again I want to express my loyalty to your company and I can assure you that my next order will be placed with you. Joyous Hanukkah, Merry Christmas and happy New Year! Best regards, Serhiy.
Thank you for your fine service and product! The two diamond wedding rings - the one being a surprise for my husband - arrived today, and he was very pleased. This is our 2nd major purchase from your business, and we continue to be thoroughly pleased with the service, product, and overall customer service.
Thank you for accommodating my request to ship the 2 rings together.
Sue D.
I absolutely love my Bright Lights diamond band. Beautiful & fits perfectly!
Thank you,
Kathy B.
Thank you for your excellent customer support and for making sure it arrived on our anniversary! We were away on a trip, and my mother signed the delivery. It is a gorgeous ring!
Alina M.