Customer Testimonials
Thousands of happy customers
Our Customer Comments
The service is excellent. The jewelry is absolutely beautiful. I am so happy with my purchases. I highly recommend 25Karats.
R.M
My ring arrived yesterday afternoon and fortunately, I was home at the time. There was about 24 hours turn-around time which was amazing. It was packed very well. I was somewhat nervous to open - never having made such a large jewelry purchase online. The diamond is stunning and looks great in the setting. The fit is good too. It will take some getting used to it as it's very different from my original wedding band that I've been wearing 45 years! Your website was extremely helpful and I learned a lot in the whole process. I liked being able to pick out the exact diamond I wanted, even though my first choice was no longer available. About 10 years ago I was in New York City and walked through the diamond district - very unique area - so I was a little familiar with your location. I had never seen so much diamond jewelry in one place!
Thank you for your good service!
Sincerely,
Cindy W.
The ring looks and fits great!
We are very satisfied my fiancé is very happy and love it thank you!
I was expecting an eternal Claddagh ring, It was not apparent in the photos that this ring is clearly broken into different segments.
The wedding bands are spectacular, but sadly both purchased were too small. We used a standard ring sizing set to determine the sizes requested. Can you provide guidance to ensure the resizing will be correct? And the procedure to return the wedding bands for resizing.
Thanks,
Charles Princell
Completely shocked and surprised at how much more beautiful this ring is compared to the on line photo. 5 stars is not enough to describe how happy I am with this product. Exquisite workmanship!!!
I recently bought a heart pendant. (I was going to take a picture of it, but my camera wouldn’t work). On the heart pendant are 27 diamonds. It’s absolutely beautiful!! The diamonds sparkle and dance with the light.
I also bought an adjustable chain, so I can change the length and wear the necklace at different lengths. Pretty nice. I’m so glad I bought the pendant and chain. I plan on wearing it every day.
Semra, who helped me, is very kind, knowledgeable and helpful. Semra, you are wonderful. Thank you for all your help!! And thank you 25Karats.
I bought the wedding bands as a wedding present for my best friend. I had the rings shipped to my friend in California and was a bit nervous about the process. Customer service was impeccable and they answered all my questions. My friend received the rings and said they are beautiful and high quality.
Thank you 25karats!
We are so happy with the ring and the service you provided. All of our questions were promptly addressed, a custom ring was considered and quoted and we elected for the color customization of one of your wedding bands with rose and white gold. It turned out fantastic, and was promptly shipped, well communicated.
Thank you very much!
What Our Customers Are Saying



