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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on, we would really appreciate it.

Our Customer Comments

"Very pleased with this purchase..."
  April 26, 2022

Purchased Fine Grooved Fancy Designer Wedding Ring Matching Set as a replacement for old rings. Had old rings and finger sizes measured at local jewelry store to get exact sizes before I placed the order and they fit perfectly. Very pleased with this purchase and customer service as well that followed up on the order to make sure that the order was correct that was placed online before the actual order was placed into production.

"Our rings fit perfect!..."
  March 14, 2022

Our order came as promised and our Rings fit!:)) They are not engraved which is sad. There was (is) no time to send back to get engraved now . Wedding is March 22.

Maybe later we can. Thank you much


"I love 25Karats!..."
  March 11, 2022

The service is excellent. The jewelry is absolutely beautiful. I am so happy with my purchases. I highly recommend 25Karats.


"The diamond is stunning and looks great in the setting. The fit is good too..."
  February 18, 2022

My ring arrived yesterday afternoon and fortunately, I was home at the time. There was about 24 hours turn-around time which was amazing. It was packed very well. I was somewhat nervous to open - never having made such a large jewelry purchase online. The diamond is stunning and looks great in the setting. The fit is good too. It will take some getting used to it as it's very different from my original wedding band that I've been wearing 45 years! Your website was extremely helpful and I learned a lot in the whole process. I liked being able to pick out the exact diamond I wanted, even though my first choice was no longer available. About 10 years ago I was in New York City and walked through the diamond district - very unique area - so I was a little familiar with your location. I had never seen so much diamond jewelry in one place!

Thank you for your good service!
Cindy W.

"Fits great!..."
  February 01, 2022

The ring looks and fits great!

"Very satisfied..."
  December 30, 2021

We are very satisfied my fiancé is very happy and love it thank you!

  December 28, 2021

I was expecting an eternal Claddagh ring, It was not apparent in the photos that this ring is clearly broken into different segments.

" bands are spectacular..."
  December 11, 2021

The wedding bands are spectacular, but sadly both purchased were too small. We used a standard ring sizing set to determine the sizes requested. Can you provide guidance to ensure the resizing will be correct? And the procedure to return the wedding bands for resizing.
Charles Princell

"5 stars is not enough to describe how happy I am with this product......"
  July 23, 2021

Completely shocked and surprised at how much more beautiful this ring is compared to the on line photo. 5 stars is not enough to describe how happy I am with this product. Exquisite workmanship!!!

"It’s absolutely beautiful!! The diamonds sparkle and dance with the light......"
  April 29, 2021

I recently bought a heart pendant. (I was going to take a picture of it, but my camera wouldn’t work). On the heart pendant are 27 diamonds. It’s absolutely beautiful!! The diamonds sparkle and dance with the light.

I also bought an adjustable chain, so I can change the length and wear the necklace at different lengths. Pretty nice. I’m so glad I bought the pendant and chain. I plan on wearing it every day.

Semra, who helped me, is very kind, knowledgeable and helpful. Semra, you are wonderful. Thank you for all your help!! And thank you 25Karats.

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