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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on, we would really appreciate it.

Our Customer Comments

"excellent quality..."
  April 05, 2010

I searched online a lot before buying our unisex wedding bands from 25karats. I even returned the wedding bands which I purchased from another store. The quality of the wedding rings that we got from 25karats is amazing. Moreover, the engraving is perfectly made. Thanks a lot for the quality and offering the best prices online. We'll definitely come back for our anniversary.

Jonathan T.

"Friendly customer service..."
  April 01, 2010

Beautiful ring! Friendly customer service. Very pleased in all aspects.

John G.

"Can't find words to describe our happiness!..."
  March 12, 2010

First of all, I want to thank you guys for all your help with my order. I had no idea what wedding band to get for my lovely fiance, and you answered all my questions patiently. Moreover your recommendations shaped my final decision. Your excellent customer service is unmatched!

And now that we received our band, we can't find words to describe our happiness! I knew I made the right choice by ordering my fiance's wedding band at 25Karats! This ring is so lovely, he doesn't want to take it off one second :) Oh and engraving is perfect! Thank you, thank you, thank you!!!

Gillian F.

"25karats makes each customer feel special..."
  March 10, 2010

I just received the wedding bands from They are for our 15th year wedding anniversary. You just don't know how happy and satisfied I am of seeing the gorgeous rings. The quality of the product is perfect, beyond what I can imagined. It's 100 times better than what I bought from other jewelry store.

I am also pleased with the great service that I received. I would like to thank Matt for helping me all the way, for being so patient and so understanding.

By the way, my husband was very happy so that we plan to purchase our 25th wedding anniversary rings from You just have a way of making each individual feel special and making sure they leave happy and satisfied. Thank you so much from the bottom of our hearts.

Ann & Abe, NJ

"what a fantastic website!..."
  March 01, 2010

We just received our wedding bands from The sizing and the quality is even more than we expected. We really appreciated the customer service rep's help. He advised us on our selection and we got the palladium wedding bands which has the same quality and strength of platinum but for less price. We'll absolutely come back for more shopping.

Best regards from VA.
Thomas K.

"we can’t say in words how happy we are!..."
  February 25, 2010

We just received the rings, that’s extremely fast!
And we can’t say in words how happy we are with them. Its almost bizar how similar the rings are with the image we had in mind, everything is so perfect: shape, color, gravity, size.
We didn’t even find such quality in Holland and we see so much goldshops.
I’m really happy we decide to send you an e-mail. Thank you so much. I’m sure you will have much more orders from the Netherlands in the future.

Kind regards,
Jacqueline V. and Ewout H.

25karats note: custom rings made from picture.

"great customer service..."
  February 15, 2010

I recently ordered wedding bands, received it on time, great customer service, high quality products, really pleased with purchase, will certainly return for more in the near future. Thank You!

Fabio C.,TX

"extremely pleased and I highly recommend ..."
  January 24, 2010 offers a fantastic variety of styles which is great, however, the customer service and high quality of craftsmanship is what will keep me as a customer. The whole experience was very personable. Any questions I had were promptly answered and I was kept in the loop for progress on my order. Their on-line customer service chat gave me the confidence to order palladium rather than platinum. Visibly I cannot tell the metals apart, and while lighter than platinum, the palladium still feels substantial. I'm extremely pleased and I highly recommend

Catherine C., MD

"Everything is fantastic..."
  January 12, 2010

Thanks to! My 7 stone diamond journey ring is just FANTASTIC. Whoever sees my fashion ring is asking me where I got it from. The quality of the ring is great and the customer service was so helpful. I wouldn't buy a ring online if I wasn't guided this well.

I will definitely recommend 25karats to my friends.

Sally A. , OH

"very helpful customer service..."
  January 12, 2010

First I had no idea what to get for my wife for our 5th anniversary, but then I met 25karats. They did an extra-ordinary job to help me to find the best and affordable diamond anniversary ring. My wife loved the ring, she wears it everyday with a sparkle in her eyes. Thanks again..

George T.,MA

What Our Customers Are Saying

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