Skip to main content
10% OFF
with promo code DECEMBER23
Free Silver Angel Wing Necklace with over $1,500 purchase >

Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on, we would really appreciate it.

Our Customer Comments

"we can’t say in words how happy we are!..."
  February 25, 2010

We just received the rings, that’s extremely fast!
And we can’t say in words how happy we are with them. Its almost bizar how similar the rings are with the image we had in mind, everything is so perfect: shape, color, gravity, size.
We didn’t even find such quality in Holland and we see so much goldshops.
I’m really happy we decide to send you an e-mail. Thank you so much. I’m sure you will have much more orders from the Netherlands in the future.

Kind regards,
Jacqueline V. and Ewout H.

25karats note: custom rings made from picture.

"great customer service..."
  February 15, 2010

I recently ordered wedding bands, received it on time, great customer service, high quality products, really pleased with purchase, will certainly return for more in the near future. Thank You!

Fabio C.,TX

"extremely pleased and I highly recommend ..."
  January 24, 2010 offers a fantastic variety of styles which is great, however, the customer service and high quality of craftsmanship is what will keep me as a customer. The whole experience was very personable. Any questions I had were promptly answered and I was kept in the loop for progress on my order. Their on-line customer service chat gave me the confidence to order palladium rather than platinum. Visibly I cannot tell the metals apart, and while lighter than platinum, the palladium still feels substantial. I'm extremely pleased and I highly recommend

Catherine C., MD

"Everything is fantastic..."
  January 12, 2010

Thanks to! My 7 stone diamond journey ring is just FANTASTIC. Whoever sees my fashion ring is asking me where I got it from. The quality of the ring is great and the customer service was so helpful. I wouldn't buy a ring online if I wasn't guided this well.

I will definitely recommend 25karats to my friends.

Sally A. , OH

"very helpful customer service..."
  January 12, 2010

First I had no idea what to get for my wife for our 5th anniversary, but then I met 25karats. They did an extra-ordinary job to help me to find the best and affordable diamond anniversary ring. My wife loved the ring, she wears it everyday with a sparkle in her eyes. Thanks again..

George T.,MA

"Great service at a great price!..."
  December 18, 2009

I made a last minute decision to buy my wife a pair of diamond earrings and delivered the product on time. They delivered the product in less than 6 hours, just in time for me surprise my wife for our 6th anniversary. It was an awesome experience. has very experienced professionals that made the whole process very easy. I highly recommend it.

Murali V., NJ

"Got the stunning tension ring!..."
  December 18, 2009

First of all, I really appreciated the quick response from 25karat's customer service. I contacted the customer service via email couple times and always got replies back fast - very helpful CR. I purchased 0.50 ct. tension set solitaire diamond engagement ring - the ring was stunning. perfectly made. My ring even came before the delivry estimated. Excellent product, Excellent customer service. thanks a lot 25karats!

Adam J.

"Easy online shopping!..."
  December 14, 2009

STUNNING!I’m always skeptical about ordering these types of things online but it was easy, the product is better then expected and it arrived the day I was told it would be.

Brett B., PA

"...first-class customer service...."
  September 16, 2009

My shopping experience with 25karats was fantastic. I've got my fiancee's diamond wedding band from 25karats. I can say that they have first-class customer service. I was very nervous when I first started searching for wedding bands. But THANKS to 25karats, I felt extremely comfortable and everything is beyond my expectations.

THE RING LOOKS AMAZING! SHE IS HAPPY, SO I'M HAPPY!!!!!!! We’ll be passing the good word on to all our friends. Erhan, NJ

"Thank you for your extraordinary and very helpful customer service..."
  September 16, 2009

I got 2.80 ct. multi-shape diamond eternity wedding band for my wife for our 5th anniversary. My wife fell in love with the ring, the ring was crafted perfectly. I can say it was FLAWLESS. Since I requested gift wrap, it came in a very nice jewelry box with a red ribbon on top. Thank you for your extraordinary and very helpful customer service. I'll be there again for our 10th anniversary!!!!!!!

Samir H.

weddingwire 2014
weddingwire 2015
weddingwire 2016
bizrate rating