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Customer Testimonials
Thousands of happy customers

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends. Please take a minute to leave a comment for us at here on, we would really appreciate it.

Our Customer Comments

"Great service at a great price!..."
  December 18, 2009

I made a last minute decision to buy my wife a pair of diamond earrings and delivered the product on time. They delivered the product in less than 6 hours, just in time for me surprise my wife for our 6th anniversary. It was an awesome experience. has very experienced professionals that made the whole process very easy. I highly recommend it.

Murali V., NJ

"Got the stunning tension ring!..."
  December 18, 2009

First of all, I really appreciated the quick response from 25karat's customer service. I contacted the customer service via email couple times and always got replies back fast - very helpful CR. I purchased 0.50 ct. tension set solitaire diamond engagement ring - the ring was stunning. perfectly made. My ring even came before the delivry estimated. Excellent product, Excellent customer service. thanks a lot 25karats!

Adam J.

"Easy online shopping!..."
  December 14, 2009

STUNNING!I’m always skeptical about ordering these types of things online but it was easy, the product is better then expected and it arrived the day I was told it would be.

Brett B., PA

"...first-class customer service...."
  September 16, 2009

My shopping experience with 25karats was fantastic. I've got my fiancee's diamond wedding band from 25karats. I can say that they have first-class customer service. I was very nervous when I first started searching for wedding bands. But THANKS to 25karats, I felt extremely comfortable and everything is beyond my expectations.

THE RING LOOKS AMAZING! SHE IS HAPPY, SO I'M HAPPY!!!!!!! We’ll be passing the good word on to all our friends. Erhan, NJ

"Thank you for your extraordinary and very helpful customer service..."
  September 16, 2009

I got 2.80 ct. multi-shape diamond eternity wedding band for my wife for our 5th anniversary. My wife fell in love with the ring, the ring was crafted perfectly. I can say it was FLAWLESS. Since I requested gift wrap, it came in a very nice jewelry box with a red ribbon on top. Thank you for your extraordinary and very helpful customer service. I'll be there again for our 10th anniversary!!!!!!!

Samir H.

"...communication and professional manner were incredible..."
  May 14, 2009

I am so pleased with my girlfriend's ring. It is just BEAUTIFUL. I can’t thank you enough for helping me step by step through the entire process. Thanks so much for your guidance and patience. The promptness, communication, and professional manner were incredible. I am so happy that you persuaded me to choose the palladium band. It is so pretty, and the savings was incredible. I’M SO HAPPY, I purchased the ring from your website. Thanks!!!!

Jay R.

"The best and most informative place..."
  May 14, 2009

The best and most informative place to buy a diamond engagement ring on the Internet. You get to see every aspect of the diamond, carat, color, and clarity! My fiancee was more than happy with the ring. The prices are great.--Highly recommended!!


" extremely happy..."
  May 14, 2009

Matt, Just wanted to thank you for your help in getting the best diamond that my finances could buy. I am so extremely happy and I thank you and Naz for being so helpful in my plight to get this diamond. It's really been a pleasure dealing with you guys and I'm more than happy to refer others to your website and store.

Thanks again. John

"...glowing recommendation to anyone thinking of buying..."
  May 14, 2009

Matt, A big thank you for everything you did in making the most beautiful diamond engagement ring. I have never seen a ring sparkle so much before, it is perfect! I cannot believe you managed to make this and deliver to the UK all within my tight timescales, I am amazed. I would certainly give you a glowing recommendation to anyone thinking of buying such a treasured gift from you. Just to let you know, my girlfriend said YES!! She loves the ring and describes it as 'sensational'. I don’t think she as actually stopped looking at it yet! I can’t thank you enough… well; actually we can’t thank you enough!

All the best,
Scott & Emily

"...extreme professionalism and courtesy ..."
  May 14, 2009

I must admit that initially I was reluctant to purchase jewelry online, but you were so helpful and knowledgeable. I am truly happy that I changed my mind. The prices caught my attention immediately, as did the stunning rings; however, I was skeptical at the safety and authenticity. Your quick response to every concern and extensive knowledge were assuring. With extreme professionalism and courtesy my reservations were diminished. I couldn’t be happier. My “Eternity Wedding Band” is exactly what I had envisioned for my wife. Her stunned reaction was everything I ever dreamed of and more!!! I look forward to making many future anniversary purchases from Thank you.

Sincerely, Peter

What Our Customers Are Saying

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