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Customer Testimonials

Real Stories, Countless Sparkling Moments

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.

Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.

Recent Customer Photos


What Our Customers Are Saying

Customer Remarks We Received

Displaying reviews 101-120 of 835 in total
"exactly like the photos ..."
July 24, 2017

The quality and craftsmanship of our rings are beautiful. They look exactly like the photos on the website. Delivery was right on time, and customer service was the best. I spoke with them regarding shipping and delivery was exactly as we discussed. Thank you for everything, 25Karats.....

D.R.
FL

"Beyond our expectations! ..."
July 24, 2017

Thank you so much for the rings...They're beautiful. My late dad was a jeweler for more than 50 years and we would be proud that we choose such beautiful wedding bands. Beyond our expectations! A great buy for the money.

Peter and Anna Rinaldi
Bonita Springs, FL

"The quality of the rings are superb. ..."
July 17, 2017

Hearts In Love Diamond Wedding Ring Set

Customer service continued to call to keep me updated on the progress of our order, even though the order arrived swiftly. The set we purchased was the perfect size for both of us. The rings are so comfortable; we don't feel like we have rings on when we put them on our fingers, even though my fiance was surprised at how heavy his ring was when he held it in his hand. The quality of the rings are superb. The engraving is perfect and easy to read. The set is beautiful. We are very pleased with our order and we will be return customers. Thank you so much for making this experience a pleasant one and for great customer service. On a side note, I love the boxes the rings came in, and thank you very much for the appraisal that was included with our rings.

K.M.
Connersville, IN

" Excellent craftsmanship..."
June 17, 2017

Just want to thank you ,our wedding band set arrived on time and it is perfection! Great customer service and advice on sizing, excellent craftsmanship in addition to a great value.Thanks again for making our special day even more so!!

S. M. K
Colorado Springs, CO

"Very happy!..."
June 13, 2017

I am very happy with my purchase! Thank you.

Toni T.
TX

"Beautifully Done!..."
June 02, 2017

My husband and I loved the wedding bands, when we married but we did not buy our wedding bands, we have waited some time to find something original and worth it, like the rings we received... They were on time and beautifully done.

Thank you
R.R.
Marrero, LA

"incredibly helpful..."
May 31, 2017

Well, the ring didn't fit, no fault of 25 Karats. It was beautiful and he loved it. I love mine. I had plenty of conversations with the 25Karat crew trying to get everything just right, and they were incredibly helpful and got back to me very quickly. His ring is being resized now. Can't wait to give it to him.

I would do business with them again or recommend them. I hope I never need another wedding set. =D

"customer for life..."
May 31, 2017

From ordering to final ring quality, 25karats.com did an excellent job of keeping us updated and delivering the standard we expected from a high-end brand. We are a customer for life now. We will also recommend 25karats.com to our friends and family, and make sure they won't be ripped off by local mall stores.

D.T.
AZ

"they are lovely..."
May 25, 2017

We got the bands and they are lovely. I wanted to let you know that we are satisfied with our purchase. We will definitely keep you guys in mind for our future purchases. Thank you thank you!

Gil & Rob
CA

"recommended..."
May 17, 2017

Very happy with the quality. Beautiful details. Just like the pic. A+ seller! Definitely recommended.

Jason W.
NY

"exceptional costumer service..."
May 01, 2017

Really exceptional costumer service, was able to customize my order a bit more than I thought would be normal with ease. Happily awaiting delivery,

J.F.
AZ

"Love our rings!..."
April 08, 2017

Love our rings! Do not hesitate,the attention to detail and customer service top notch. I received a personal phone call because my husband and I chose different engraving fonts to ensure that was what we desired. Thank you!
D.M.
Newcastle, PA

"Gorgeous!..."
March 15, 2017

We received our bands today. Right out of box they were gorgeous! They fit perfectly thanks to the ring sizer set 25karats had sent to us. It took us over a month to decide on the bands, but as soon as we stumbled upon 25karats.com we knew we will get our bands from them. The selection was so vast and beautiful, choosing a style was the biggest problem! We definitely recommend 25karats to everyone in the market for their bridal rings!

Alisha & Tom
TX

"the moment is WOW.!..."
February 21, 2017

I take this opertunity to give credit where credit is due,by saying how pleased I was when the wedding ring arrived, the one word to describe the moment is WOW.!! the staff at 25Karats.com are very adroit in their field. I will recommend them to my friends and family, and encourage others to seek their Professional and helpful guidance....
sincerely,
Donald.

"It is everything I hoped it would be..."
February 09, 2017

I recently purchased a new wedding band from you. It arrived on Monday, February 6th. I wanted to drop you a note and tell you how pleased I am with the ring. It is beautiful !!! It is everything I hoped it would be , it fits perfectly and is just what I've been looking for. I had to replace my plain wedding band after being married 21 years. I looked for MONTHS and finally settled for a thin band from Kay Jewelers. I wore for the last four years and in July I ordered another band from someone on Etsy. I liked it, but again, it wasn't exactly what I wanted. Somehow, last week I started looking at bands online once AGAIN and came across your website . I am so happy I did!!

I now have what I'd been looking for for five years and couldn't find anywhere else. I will wear this band for many years to come. Your customer service was outstanding. I will recommend you to anyone who is looking for a beautiful ring .

C.M.
NY

"You guys are amazing...."
February 01, 2017

Thank you so much!!! 25karats! You guys are amazing. It arrived before the time I needed it and my husband loves his ring. Thank you for solving my ring size problem. I am truly speechless.
A.V.
Tulsa, OK

" It is stunningly beautiful!..."
January 12, 2017

I had the pleasure of discussing rings with Nevy. My fiancé wanted her wedding band to be styled similar to her mom's and 25karats exceeded expectation. It is stunningly beautiful! Furthermore the price, deliverance, and overall quality is superb. Thank you very much Nevy and 25karats.
P.H.
Verona, NJ

"The customer service is outstanding..."
December 31, 2016

So happy with the new setting for my diamond engagement ring! The customer service is outstanding helping me to make my decision and create for me the setting that best suited my diamond. The pictures in the website just don't do the rings justice. It is so much more beautiful than I was expecting! This is my second purchase and I am extremely pleased!
M. R.
VA

"bands for an eternity..."
December 23, 2016

Needless to say, 25karats has the most gorgeous website among jewelry companies. It's so easy to navigate and choose what you really want. But the actual products are even more gorgeous! My husband and I are delighted with the quality of our rings. After waiting 10 years, these are the bands we always wanted to wear for an eternity. Thank you 25karats for your beautiful collection and kind customer service!

Lorraine & Mitch
KS

"We recommend 25karats.com to all our friends. ..."
December 22, 2016

We are extremely happy with our purchase. 25karats customer service was beyond kind and professional. We received a phone call for order confirmation, and they advised us to go up with ring size because of wide band style we chose. That turned out a great insight and our rings are a perfect fit! We recommend 25karats.com to all our friends.

Nadia
CA