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Customer Testimonials

Real Stories, Countless Sparkling Moments

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.

Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.

Recent Customer Photos


What Our Customers Are Saying

Customer Remarks We Received

Displaying reviews 1-20 of 835 in total
"Thank you for making our special day as beautiful as planned...."
November 04, 2025

I want you to know that we were very satisfied with your service. Our rings were just as we expected to perfection and delivered as promised. Thank you for making our special day as beautiful as planned.

"I absolutely love my ring...."
September 10, 2025

I absolutely love my ring. I think it looks excellent and the diamond looks stunning. I'm so glad I went forward with this. Thank you so much. I truly appreciate all your efforts, it was worth the wait.

"Truly lovely...."
September 03, 2025

I received the ring I ordered from you today and couldn’t be more pleased! Truly lovely. You have been so accommodating with this order and want you to know how much I appreciate it.

"Love my rings!!!..."
September 02, 2025

I received my rings today and couldn’t be happier!! Thank you to all involved in making my wishes reality!!

"My Beautiful ring !..."
August 20, 2025

My Beautiful ring ! I have several rings in my collection, but this one is the crème dela crème . I ‘m so pleased with this one , I don’t think I have to look any further. I have gotten so many complaints on this ring , it’s crazy . I thank you guys for crafting a masterpiece ! I’m a forever customer from this point on ! If , I need any jewelry crafted , 25karats is the one . Thank you so much for this Beautifully crafted ring.

"The wedding bands are absolutely gorgeous. ..."
July 23, 2025

The wedding bands are absolutely gorgeous.  They matched my engagement ring perfectly, like it was a complete set. Mine is a little loose but I'm taking it to a local jeweler to have two secure beads placed inside the band to hold it in place, keep it from spinning from my ring finger or sliding off. I had to have this done with my engagement ring as well. Ece was superb with her knowledge and advice with all of my questions. I high recommend this shop.

"We are very happy...."
June 17, 2025

The ring is beautiful! We are very happy. Thank you for all your help.

"Ring itself is beautiful..."
May 17, 2025

The experience of buying from 25karats was actually fine. A very nice lady Ece helped me. But the ring itself is beautiful but I was expecting it to be a bit chunkier and heavier.
I had the ring engraved; any chance it can still be exchanged for a more expensive ring?

"LOVE the rings!!!! Thank u!!!..."
April 20, 2025

We got a wedding ring set from 25karats. They are just perfect! Excellent quality, super friendly customer service! Thanks again

"..."
April 16, 2025

I am disappointed to start observing scratches of my ring just few days after I started to wear it. I would thought it was scratch-proof

" Beautiful and fits perfectly!!..."
December 01, 2024

We received the ring today, we LOVE it !!! It looks beautiful and fits perfectly. I'm sending you a picture of it on my wife's hand. Thanks again for all your help. I'll be using you again for other pieces.

"Great customer service..."
June 11, 2024

I have never met you and purchased 3 rings, sight unseen! You are a an excellent representation of 25k.com! Hope they really appreciate you, Ece!
-Marcus H.

"Perfect fit! ..."
February 09, 2024

Fantastic customer service; they confirmed the order details within a day. The wedding band is gorgeous and exceeded our expectations!

Ryan A.

"what a BEAUTIFUL RING!!..."
December 27, 2023

I ordered a wedding ring from 25karats and they have been an absolute pleasure to deal with. Very friendly, very attentive. And what a BEAUTIFUL RING!!

"Very satisfied!..."
December 26, 2023

We were very satisfied and happy with your ring and service. A quality jeweler! Thank you.

"I absolutely LOVE it...."
December 14, 2023

Hello, My ring arrived this afternoon and I absolutely LOVE it. It is beautiful, exactly what I wanted and it fits comfortably. I give your customer service a 10 out of 10. Thank you and have a wonderful holiday.
Marie

"It’s just perfect for him!..."
October 21, 2023

So excited about this ring, it’s just perfect for him. Thank you for all your help, you’ve made this such a wonderful experience for both of us!

"Yes!..."
August 28, 2023

Yes! The rings are beautiful! Love them and the expert help we got on sizing!

"LOVE MY RINGS!..."
July 17, 2023

Just got my rings and I LOVE them. Thank you for working with me on the customizations, they look wonderful. Please relay my thanks to your fabricators. They are true craftsmen/women.

Kate K.

"I could not believe the beautiful artisan’s work!..."
June 15, 2023

The rings are beautiful! They looked lovely on your website but I am amazed with the jeweler’s craftsmanship since you mentioned that they are made to order. I could not believe the beautiful artisan’s work!