Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
I received our rings today and they are beautiful! Thank you so much for you most excellent customer service! I will highly recommend 25 karats to everyone I know!
Take Care,
B.S.
VA
When I saw my wedding band online at 25karats.com first time my mind was really blown away. I wanted to get it but I wasn't sure about ordering something big like that online. I called the guys and asked some questions. I also sent emails about sizing, engraving etc. Ever time I got a reply lightning quick. Finally I took the leap and placed my order. My band arrived in about a week. My fiance, who is the biggest skeptical (and was ready to laugh at me) loved the ring and ordered hers right after. We are extremely happy with our set now. Highly recommended!
Michael N.
OH
As promised. Fast delivery, great quality. No complaints. We are glad to find this website before deciding on the ring choice. We didn't know there were so many options. Thank you.
Roberta D.
NM
This has been an amazing experience for us! We were thinking nothing could compare to purchasing a ring at a store. But with unbeatable prices and unbelievable wide selections, 25karats got our attention. After talking to them over the phone we decided to give it a try. Rings we received are phenomenal! We are thrilled with the quality, and for less than half of the price of local shop. We will be back and will send our friends to you as well.
Martin
UT
Good news: She said yes! :D
Thank you for the wonderful experience. We will be back when we are ready to choose our wedding rings!
Dave
CA
Thank you!!! We received the rings today. They are perfect. Better than pictures in real life. I'm really happy with finishing too, thank you for your advice. We will recommend you guys to friends. It was really a pleasure to do business with you!
S & N
IN
Extremely happy with the product. The ring is very nice. I expected a small gift box. But none came. Happy with the link to tracking fed ex delivery for updates. However, I found the updates for delivery confusing. I would definitely order from your site again. Thanks, Mr.GK for the call!
Beautiful custom work! 25karats created the ring that I wanted and dreamed about! I sent them some pictures I found, and tried to explain what I wanted. Jewelry expert Nevy got back to me with a price quote and sketch right away! After bombarding him with lots of emails and calls we got a final CAD picture that captured my dream. Nevy worked wonders with production, finishing the ring in a week or so and with excellent craftsmanship. The ring I received is exactly what I always wanted in every detail. It's hard to believe such a beautiful piece of jewelry could be made at such reasonable price. I can't thank 25karats.com enough for making my dreams come true!
Rose
CA
We received our wedding bands today and they are stunning! We can't stop looking at and admiring them! Thank you for a wonderful customer service experience and an exceptional product. We look forward to enjoying our beautiful rings for many years to come!
K.L.
FL
I have not received my merchandise yet, but the person or persons answering the emails are really fast and informative. Thank you. I wii get back to you when I received my merchandise.
Our wedding rings arrived within just a few days of placing the order and were absolutely perfect. The order process was simple and we received a confirmation email and phone call before the order shipped. Great customer service. Will definitely shop here again and recommend to friends.
Z.F.
CA
Just wanted to let you know that Richard and I did receive the rings we purchased when we were in New York in October. We are happy with the designs and the sizing and have safely secured them in a deposit box until we need them next year. We enjoyed meeting with you and appreciate all your help and patience as we made our decision that day. The whole process of finding the helpful 25karats.com website and your emails prior to our visit really made the experience very enjoyable and comfortable.
Thank you very much,
Alan & Richard
Sparks, Nevada
Lovely anniversary ring for great price! My wife is so happy with her new ring. It really worked great with her other rings. Thank you for taking the time to checking what would work and helping me decide. I appreciate the pictures, emails, and answering my questions over the phone. I hope I wasn't too much trouble, but believe me her happiness was worth all the work. Thank you again and again!
Bruce
LA
We received his wedding band and my ring set today. Great job! Band is just the way he wanted, simple and manly. My engagement ring is gorgeous, and fits perfectly with the matching ring. We are very pleased and will sure recommend you to everybody!
Amy & Steve
OR
Gorgeous rings! We love our wedding bands. The quality is amazing. We were looking for a simple ring set for a long time, and 25karats offered exactly what we wanted: simple and pretty designer rings right for our budget. We will send all our friends to 25karats for their ring purchases!!
Katherine & Patrick
CA
The wedding band is beautiful! Customer service was excellent and shipment was on time. The ring was exactly like the picture shown online. Thank you for the wonderful handcrafted product.
Linda
Santa Fe
Purchased a halo engagement ring from 25karats.com. The ring is finished with a 1.2ct F color VS1 clarity GIA center diamond. Ring came both with a GIA certificate and an appraisal for all stones. Nicely packaged in a red wooden box and white box sleeve. It has all the quality and elegance of a high-end jewelry, no cheap mass-production work. 25karats can be bridal jewelry's best kept secret. I wouldn't be surprised if we start seeing their chain stores around soon.
Allan
VA
Beautiful ring, beautiful engraving! Thanks for your help. That was really easy. We will be back!
Jess
TX
Friendly people. You will feel like home... Oh wait, you ACTUALLY will be home when you make your purchase! So it's not only unbelievably inexpensive and high quality jewelry, but also convenient shopping without all the hassle of driving around. Ask my wife, she can tell you. She was one happy bride at our wedding, with her bright smile and all! I tell all my friends about these guys. And I don't vouch for something so easily. This is simply the best jewelry buying experience. Go ahead and contact them. You will see what I'm talking about!...
Oliver B.
I'd like to thank 25karats staff, and especially Atilla, for all their help with my order. Just minutes after placing my order they called and confirmed details of the order (and help me choose the right finish for the ring). Only four days later I got an update email saying my order was shipped out. And it arrived just on the estimated day at Fedex tracking. Efficient and fast from ordering to delivery! And let's not forget to mention how beautiful my ring is! Absolutely magnificent!
Alicia
CA