Customer Testimonials
Thousands of happy customers
Our Customer Comments
I have nothing but positive things to say about 25karats. What a lovely ring! As soon as I opened the package it made me smile like a kid :D And such an easy transaction for a big purchase like that. 25karats called me to confirm my order details right away. They patiently answered my questions and gave me an EDOA, which was quite accurate. And when the package shipped out, I got an email with tracking. When you purchase a jewelry piece online small details like that make all the difference. I recommend 25karats to everybody!
Susan
MS
My experience in making a purchase has been fantastic. I hope that the product turns out to be just as great as the customer service that Nevy provided me with!
Mike D.
The service was amazing and the product beautiful! They quickly and efficiently reduced the height of the diamond on my engagement ring and gave me a different size at no extra cost. They kept me up to date with each step of the process and even sent me pictures of the changes before sending the rings back.
I would highly recommend their services and will be back in future!
Thank you very, very much to Gorkem and the rest of the team!
Rachel
We ordered a lovely diamond wedding band set from 25karats.com two weeks ago. It arrived fast and we are very happy with the quality of the product. It looks just like the beautiful pictures on the website. Diamonds are bright and white and rings are finished perfect. We couldn't be happier!
Cassandra & Tom
CA
It arrived yesterday and it's perfect. Many thanks! Really exceptional customer service!
P.M.
MO
I have just checked my emails and am so excited that the ring I had ordered is on its way... and two days early! !! WOW!! my experience with 25karats has been stellar from the initial phone call with Atilla all the way through the ordering process and shipping follow through. Atilla in particular, was instrumental in gaining my confidence for this company and the quality they insure! My hat is off to you, Atilla and to 25karats for helping to make the stress of ring selection a wonderful experience and for contributing to making my wedding day a most special one! Many thanks from the heart!
I received our rings today and they are beautiful! Thank you so much for you most excellent customer service! I will highly recommend 25 karats to everyone I know!
Take Care,
B.S.
VA
When I saw my wedding band online at 25karats.com first time my mind was really blown away. I wanted to get it but I wasn't sure about ordering something big like that online. I called the guys and asked some questions. I also sent emails about sizing, engraving etc. Ever time I got a reply lightning quick. Finally I took the leap and placed my order. My band arrived in about a week. My fiance, who is the biggest skeptical (and was ready to laugh at me) loved the ring and ordered hers right after. We are extremely happy with our set now. Highly recommended!
Michael N.
OH
As promised. Fast delivery, great quality. No complaints. We are glad to find this website before deciding on the ring choice. We didn't know there were so many options. Thank you.
Roberta D.
NM
This has been an amazing experience for us! We were thinking nothing could compare to purchasing a ring at a store. But with unbeatable prices and unbelievable wide selections, 25karats got our attention. After talking to them over the phone we decided to give it a try. Rings we received are phenomenal! We are thrilled with the quality, and for less than half of the price of local shop. We will be back and will send our friends to you as well.
Martin
UT
What Our Customers Are Saying



