Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
I wanted to get something special to my wife for our anniversary. Knowing that she likes simple but sparkly jewelry, I decided to go with a stud earring set. 25karats earring prices were very reasonable for the quality of the diamonds. I ordered a 1.5ct round diamond earring set, and it arrived in about a week. It's exactly what she wanted: not showy, but truly eye-catching. We are both very happy with this purchase and will definitely choose 25karats again in the future.
Chuck & Lorraine
AL
My brother sent me some diamonds from Belgium for our wedding. I consulted 25karats about a setting for the stones and Nevi promptly sent me a sketch of a suggested setting. I really liked it and instructed him to proceed with the fabrication once we agreed on a price. Within a week he sent me a mock up of the actual setting with the diamonds in place. I approved the mock up and asked him to proceed with the actual fabrication. The finished settings were sent to me in a timely manner, and needless to say I was overwhelmed once I saw the rings. They are beautiful. Our wedding will always be special thanks to Nevi and his colleagues at 25karats. They are a great company to do business with.
It's here and GORGEOUS! :) Thank you so much for getting my ring delivered so fast. And thank you for offering to send me a sample ring first to try next to my engagement ring. That helped tremendously. Your customer service is outstanding. We will definitely recommend you guys to all our friends.
Catherine
CA
From order to delivery of the rings, 25karats experience was a bliss. We have no complaints whatsoever, but so many praises. The rings are just as beautiful as pictures on the page. We are really happy for choosing these beautiful styles as the ever-lasting symbol of our love.
Tina & Quin
NJ
I love the ring. I had to get it a bit larger to fit over my knuckle and am wondering if you recommend anything to make it a little smaller.
The ring was beautiful and the service excellent.
G.S.
MI
My ring was absolutely beautiful and of the highest quality. We researched many sites before deciding on this ring and I am thrilled with my decision. Customer service was of the highest quality, professional and attentive.
M.F.
OR
A very pleasant online purchase experience. I was surprised when they called after we placed our order and suggested we increase the sizes of both rings by 1/2 size. That turned out to be excellent advice. We wanted to be sure the rings fit before we had them engraved, and 25karats honored the free engraving and made the return process easy and smooth. Their products are of the highest quality and their customer service is top notch. I highly recommend them.
P.H.
VA
I just received my order the rings are just beautiful, I had lost my original wedding rings that I'd had for 31yrs . I am a repeat customer I bought my husband a replacement ring last year and knew the company our style of rings it was a no brainer to come back to buy my replacement rings .I can't thank you enough nor can I stop looking at my new rings .
K Melson
What a pleasant experience! The customer service representative called me right after placing my order to check the details of the ring. Thanks to him, I found out I left the ring size at 4! If they didn't call me I'd end up with a wrong size ring. He also updated my shipping to make sure I receive the package before my flight. I'm really excited and can't wait to receive my ring! Thank you for excellent assistance.
Mark
MA
The ring arrived, and it's beautiful! Thank you for working with me on this order. I'll give you a shout when we are ready to choose our wedding bands.
Cheers!
Lou
SD
We were looking for the place which can do custom weddind bands for a while,finaly found 25karats.com and absolutely happy with our wedding bands,Nevy was very helpful,all questions and requests were solved quickly over the phone/email.Glad that i found them will definitely back for my jewelery needs.Thank you 25karats team for a beautiful work you do.
Z.V.
NJ
We are thrilled with the quality of our wedding rings! We received them last week. They arrived in a nice Fedex box, and delivered after we signed for them. Rings were in cute red wooden boxes. I personally prefer velvet, but they definitely used high quality boxes. Rings were both perfect fit. The design and details are just as described. I say give 25karats a try, you won't be disappointed.
Joe & Nina
Hello to all the fine people at 25 karats!! I have many rings from your company, and love them all!! This custom made ring is super gorgeous!! Customer service was wonderful in helping me to design this ring, and even drew a picture by hand and sent it to my email to make sure it was what I wanted. Thank you to all!!!
K.M.
NY
I just wanted to thank you for providing the service and getting me the ring last week. It was a hit and my wife loved it.
M.R.
CA
25karats is the most customer friendly company I've ever had the pleasure to work with. They are ever accommodating and helpful, and really go above and beyond to make customers happy. My wedding band was perfect as it was, but I needed a resize, and 25karats took care of that at no additional cost to me. I just have one thing to say: Thank you!
Dave
NJ
Rings are really pretty. Thank you for working with us on this order. We are very very pleased with your company and we will definitely come back in the future.
Helen & Daniel
CA
Wonderful online service, BEAUTIFUL palladium and diamond ring! :) It was even better than I expected! :) Thank you 25 Karats!
C.S.
MN
25karats was very very thorough with all their answers. We learned a lot during the process, and thanks to them, made a great choice that is well worth our money. I showed my ring to many people and they all agreed on how bright and white the diamond is! Tim is also extremely happy with his wedding band. The braided look just goes great with his style. We will recommend 25karats store to all our friends who need bridal jewelry at best deals.
Regards,
Marg & Tim
NY
I just wanted to say how pleased I am with my purchase! I was, like others, worried ordering online and am a first time customer at 25karats. I am thrilled with my ring! It was exactly as described and so much more beautiful than pictured! The customer service was outstanding! Everyone I dealt with was kind, courteous and very helpful. My ring was delivered right on time. Our 25th anniversary is even more special having received something we really are happy with! Looking forward to being a repeat customer in the future. :)
M.R.
VA