Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
I had a custom ring made and I cannot express how happy I am with how it turned out. Amazing! They made sure it was exactly what I wanted and it is even better! Thank you.
V.M.
FL
The ring arrived today! Your honoring the return policy of the first ring was exactly as advertised and there were no questions asked.
The ring is as pictured on line, and is beautiful. Gorkem was spot on with his recommendations for engraving and the general look and content, I could not be more pleased except if I was to get my original back! Thank you so much.
I now have a new site from which to recommend and purchase highest quality jewelry
Best Personal Regards
D.W.
NV
We received our purchase this morning. Just want to say thank you for all your help, especially from Attila.
All is well, I may contact you later regarding engraving, but that is another matter.
Regards,
P. H.
SC
I wanted to thank you again for the wonderful wedding band that your company made for my husband. I had him try it on today when it arrived just to be sure it fit.
Unfortunately, I will have to send it back today for resizing. However…
Please know that my husband is absolutely thrilled about the ring, saying over and over how beautiful it is, even more beautiful than the one he lost that the band is replacing.
Again, thank you for the help in making his birthday very special with an absolutely lovely wedding band.
Very best regards,
L.M.
TX
We talked to Atilla first to ask some questions about the website and styles. He answered our questions professionally. After checking the return policy and life time warranty we decided to place our order with 25karats.com. A customer service agent called us right away to confirm order details and make sure everything was entered correctly. He informed us that our order will be ready in 5 days or so and we will receive a tracking number when our rings ship out. The time frame was spot on, and we received the package just two days after getting the tracking info. We are very pleased with our rings and will recommend the great service we received at 25karats.
Mary & Jeffrey
CA
Package arrived yesterday. Oh my word, what a lovely ring! I got the Classic Halo Engagement Ring With Sapphire And Diamond Accent Stones in 18K gold. Sapphires bring forward the brilliance of my center diamond, which came with a GIA certification. Ring size is perfect fit. There is really nothing to complain about. I can only praise these guys. Thank you!
Felicia
NY
My 87-year-old Father bought a new wedding ring for my Mothers' 86th birthday present. We spoke with Atilla who made the ring and he made sure that the ring was delivered on time. He did a great job making the ring. It fit perfectly and it is beautiful. My Mother loves it.
I know that my family will be shopping with 25karats again in the future.
Very happy with our wedding bands. Everything I expected and more.
Prompt service and was personally called to make sure everything was correct the day after ordering. Shipped exactly when I was told my items would. Thank you so much
J.S.
FL
Excellent! Received the rings today and they are superb. The weight of the bands is amazing. To be honest I was expecting much lighter rings, but I'm very pleasantly surprised. Happy to give 25karats.com a chance, they delivered beyond my expectations.
Wilson
CA
Thank you so much, the setting is gorgeous!!
I will be having the diamond set today.
Thanks again!
E.M.
TX
Received the rings today by Fedex, they are beautiful My fit and feel is excellent, My wife's may be a little tight I'm not real sure I'm going to wait a bit and see it may be OK, she don't want to send it back if she don't have to. but the rings are beautiful, just what we wanted.
P. & C.
KY
Just as advertised. Beautiful, solid rings you can feel on your finger. Customer service was helpful at every stage. We will be back.
Lillie
SC
We have had the best experience with 25karats.com! The website is so easy to use and informative. You can find everything easily and customize your ring by clicking couple of buttons. And service agents answer all questions right away. They even helped me get the Russian text I wanted for engraving by sending the ring to another engraver. Ring arrived in short time, and it's lovely just like in the pictures on the website. I've been recommending 25karats to all my friends. It's like the best kept secret online!
Sophia
GA
Ordered rings on Saturday, received a phone call on Monday to confirm specifics of order, rings shipped on Thursday, and were received on Monday as promised. They look great and we couldn't be happier. Great price and Great service. Thanks a bunch.
Don & Bonnie
VA
We purchased our bands in August. 25karats.com staff were very courteous and warm. We really felt like we had been doing business with them for a long time. Even at our first purchase they treated us like a royal customer of years. And they really know jewelry! All of our questions were answered thoroughly and fast. Today, we are a married couple and we love love our wedding bands! We will only visit 25karats.com for any future purchases too.
S. & R.
RI
You guys are the best!!! Thank you, thank you, thank you! We will recommend you to everybody.
All the best,
Paulina & Chris
NJ
Wanted to let you know that the ring arrived safe and sound. It's beautiful. Thank you for fast shipping.
Ed
CA
What better New Year's gift could I expect! I love my platinum eternity band! Diamonds are so bright and shiny. It is perfect next to my engagement ring, and I can wear it just by itself too. Thank you very much for getting this beautiful ring ready for the New Year's eve. I had a terrific start to 2015 thanks to you. Happy New Year!!!
Mary S.
OK
25karats collection is amazing! We checked so many stores but couldn't find anything like their wedding bands. The ring set we ordered is a handmade Celtic design and it looks even better than the pictures on the site. Fedex delivered the rings in a timely manner and they came in nice wooden ring boxes. Everything was just as described. We are very happy to choose 25karats for our ring purchase. We highly recommend them!
Ophelia & Gregg
MD
I like the weight and solid feeling of my ring. I was a bit worried to order a ring online but after receiving my ring and putting it on, I know I couldn't get any better deal than this! Thank you for the excellent ring, and warm and friendly customer service.
Happy holidays!
T. Wright
NJ