Skip to main content

Customer Testimonials

Real Stories, Countless Sparkling Moments

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.

Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.

Recent Customer Photos


What Our Customers Are Saying

Customer Remarks We Received

Displaying reviews 261-280 of 835 in total
"wonderful..."
September 23, 2014

We bought our rings from 25karats two years ago. They were starting to look a bit dull and although you don't notice the difference when you wear them everyday, you could tell they are not as shiny as the time we got them. I called 25karats and they gave me a reference number to send the rings back for cleaning. It was really easy and hassle free. I got the rings back in a week, and they look brand new now! I can't believe how much difference a polish and clean job makes. And all the service was free! How wonderful is that? We are happy to choose 25karats as our jewelry company.

Amanda & Phil
MD

"smooth transaction..."
September 23, 2014

A+++ seller! Fast, easy delivery, smooth transaction. Highly recommended.

Dave
OH

"absolutely gorgeous..."
September 16, 2014

We received our 18K Gold Wave Design Diamond Wedding Ring Set today. Rings are absolutely gorgeous, look even better in person! The wave cut design is excellent and three stone on the channel add lady's band a feminine touch. Two thumbs up! (Well, four in this case :) )

Samantha & Jeff
TX

"amazing handcraft..."
September 16, 2014

I purchased Sara Blaine blue topaz set for my wife's birthday. It's a gorgeous set finished with amazing handcraft. Presentation of the items was good and they were delivered in a Fedex express box safely. My wife is very happy with her new necklace, ring, and bracelet. Recommended seller.

Trevor
CA

"very satisfying..."
September 11, 2014

I strongly recommend using chat support of 25karats.com. They answered all my questions and gave me great recommendations. My overall experience is very satisfying. And the fact that they clean and polish my ring any time I'd choose is really reassuring. I'll definitely be back.

Colin T.
CA

"fast and flawless communication ..."
September 04, 2014

Our rings are beautifully engraved for our special day. I was a bit afraid there might be some spelling mistake because the text was French, but they assured me that everything will be perfect :) And it really is! Communication with 25 Karats was fast and flawless. Whenever we call them we got somebody knowledgable on the line, and all of our emails were answered in a timely manner.

Jim & Steve
NY

"loving my ring..."
August 28, 2014

Just wanted to let you know that we received the package today, and I love the ring. Thank you so much! I'm thinking about getting two matching bands at each side of it later this year, so I'll call you when it's time for that. For now, I'm just loving my ring :) I wish you continuing success in your business!

Tabitha B.
ME

"simply gorgeous..."
August 26, 2014

25karats is the best! My channel set diamond anniversary ring is simply gorgeous. I don't have words for it! I vouch for 25karats and highly recommend them.

Suzanne
CA

"top quality..."
August 25, 2014

I would like to start my review by thanking Atilla for his extraordinary professionalism. He answered all of our questions patiently, helped us decide on the style we want and throughout the ordering process. That was the best customer service experience I have ever had. The rings got delivered fast and turned out top quality jewelry pieces. We are very happy and will definitely be back in the future. Thank you again and again!

Ana & Miles
CA

"no hassle..."
August 21, 2014

We are extremely pleased with our rings. Nevy was a great help with choosing the right setting and diamond. When Nathan's ring felt a bit tight, 25karats helped us get the correct size quickly and with no hassle. We will definitely recommend 25karats to friends and family.

L. & N.
WA

"easy transaction..."
August 21, 2014

Good quality product, easy transaction. No complaints. I received my ring in a timely manner.

Tyler

"timely attention..."
August 13, 2014

We had a really tight time frame before our wedding to get a set of rings. 25karats finished our wedding bands only in 4 days and shipped them to us overnight. We received our bands at the end of the week, just before our ceremony. Everything went flawless thanks to the beautiful rings we had for our vows. The timely attention we received for our order is much appreciated!

Tracy & Paul
WY

"Impeccable craftsmanship..."
August 11, 2014

5 out of 5 stars! Couldn't be happier with my new ring. It's a solid men's ring that you really feel on your finger. Impeccable craftsmanship. I highly recommend 25 Karats!

Ronald
WA

"exceeded expectations..."
August 11, 2014

Ring exceeded expectations. Beautiful princess cut diamonds,brilliant shine, thick,sturdy 14 karat gold well made setting. Love it! VERY pleased .

A.S.
NC

"beautiful..."
August 08, 2014

Our rings arrived safe and sound. They are beautiful. We love the details of the flower patterns. Thank you very much!

C. T.
FL

"Hands down the best technical staff for jewelry. ..."
August 07, 2014

These guys will move mountains to make you happy! Hands down the best technical staff for jewelry. They don't give you empty answers or baloney. All my questions were answered promptly and professionally. It gave me confidence to go ahead and place my order. And they helped me with resizing the ring and all. All services were provided lightning fast. Can't even compare to local shops and their impossibly long time frames. Highly recommended!

Denny
CT

"Excellent service, excellent product!..."
August 05, 2014

Excellent service, excellent product! I couldn't be any happier! I highly recommend 25karats if you need a wedding ring for affordable price, 25karats is your place. 5 stars!

Joel

"Beautiful rings!..."
July 29, 2014

Beautiful rings! We are very happy! Package arrived fast and they delivered to us with a signature. Everything was very smooth and easy. We will definitely come back for more to 25karats.com!

Marilyn & Zack
NJ

" We will definitely recommend 25karats.com to friends and family...."
July 29, 2014

Professional, courteous service, fast delivery. We ordered an engagement ring set and a gents' wedding ring from 25karats.com. The gentleman who took our order was polite and knowledgable. We received confirmation email with all details within minutes. They updated us with a tracking number in a few days. Rings are just as pictured and elegant. We will definitely recommend 25karats.com to friends and family.

Silvia & Rick

"only destination for high-end jewelry purchases..."
July 14, 2014

Our wedding band set arrived today. It's a beautiful two color matching ring set with different widths for me and her. 25karats made it really easy to choose our rings with all the options clearly stated. I have rarely seen such a user-friendly design at an online store. With these prices and so many choices, 25karats.com will be our only destination for high-end jewelry purchases.

Sam
MA