Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
My wedding was incredible! I can't thank my husband enough for all his help in putting things together. But a special thanks should go for finding a gorgeous wedding ring set for us at 25karats.com!!! We looked for a wedding ring set for a long time locally and online. It was really hard to make a decision when your you are not 100% satisfied with what you see. It's a life-long thing and you just can't rush it. But our time was running short and we had to make a decision. Just then Frank found these lovely handmade set online. They were just perfect! And in only two weeks we got the rings here. Now they are our most precious jewelry pieces, reminding us of one another every day.
Tina D.
MS
My fiance loves her ring. Since I proposed she haven't taken it off her finger. She always wanted a three stone princess ring and the diamond you helped me pick was just perfect for this ring! I know how much I saved by choosing 25karats over one of the jewelry chains. The best part is, quality of the ring is on par with any design in those stores, if not superior. You'll hear from me again when we are getting close to our wedding date. Thank you for your assistance and great service.
Duane T.
MO
Gorgeous! I love my ring! My fiancee hinted about a three stone ring, but this ring surpassed my expectations. Thank you for the neat appraisal as well. All around perfect package! We will come back in a year for our wedding bands ;)
Olivia
TX
We ordered our bands last week. We received a confirmation email, and 25karats customer service called us right away to confirm our order and check that all details are correct. Production took exactly 4 days, as we were told. As soon as the rings were shipped out we received another email with our tracking number. Package was delivered as scheduled. Everything with this order went really smooth and hassle-free. We are satisfied with our bands and we are planning to come back to 25karats for our future gift shopping. Finding a jewelry store online that really cares about customers and give friendly service is really hard. We found everything we were looking for at 25karats. We are loyal customers for life.
Ashley & Kurt
CA
Beautiful ring set! Thank you for a fast and convenient delivery. We will be back soon.
Cheers!
Sam & Jess
MI
I am extremely happy with the service and product! I was provided with superb online chat support, and they built me the exact setting/ring I wanted. I was able to show them a few rings from their site and they custom made what I wanted. It arrived quickly and the quality is great and exactly as promised. I am so happy with the quality and service and would totally use them again! And to think that I found them doing a simple Internet search! Thank you so much! You guys rock!!
M.C.
DE
You told me I would like my ring and you were right. I love it. It is beautiful. You are great craftsmen.
Thank you,
R.L.
CO
First We Received A Phone Call Verifying The Information On Our Order. They Told Us How Long It would Take And When We Could Expect Delivery. We Received Our Rings As Promised And They Even Exceeded Our Expectations. Great Customer Service And Beautiful Product. Thank You 25Karats.Com For Making Our Day More Special.
My stud earrings are just precious! I love the martini setting, it sits perfectly on my ear. I think the stone sizes are spot-on too. It couldn't be any better! Thank you for great job. I'll sure be back.
Nancy W.
WV
We started searching for our bands months ago. We checked many alternatives, different widths and styles. We wanted something classic but also not too plain. Handmade rings with braids looked the most ideal as a set. We wanted a matching set but at the same time we didn't want same exact ring for both of us. It was really hard to find one narrow and one wide band that would make a nice set. Finally we stumbled upon a his and hers set at 25karats website. It was Braided Handcrafted Wedding Band Set, which looked gorgeous yet unassuming. And widths were ideal with one braid for lady's ring and two braids for man's. We ordered our bands two weeks ago over the phone. As the customer service agent informed us, rings arrived to our door step 7 business days later. One thing to say about the set is that they are even more gorgeous in person and look amazing as a set on our fingers! We will recommend 25karats to all our friends and acquaintances, and definitely will bring along more customers!
Isabella & Daniel
Thank you! We just received them. Really beautiful! I'm really happy with satin finish center. Thanks for the tip. I know we will cherish our bands for a lifetime. Can't wait for the wedding date! :)
Linda & Sam
NJ
5 minutes after I placed my order with 25karats.com, I received a personal phone call to confirm the order, confirm my ring size and to discuss the center stone that would be set in it. I was told when the ring order would be processed and the date I could expect shipment. Everything I was told was true. I don't normally make such big purchases on-line and was initially hesitant to do so. However, after checking them out via the Better Business Bureau and in reading other testimonials I went for it...and I am so glad I did.
Karen Byrd
Raleigh, NC
Our wedding was on 4th of July. While the preparations were going on, we could not find much time to choose a wedding band set. When the clock starts ticking we decided we should check online options for a quick turnaround time. After browsing many sites and checking lots of styles we decided on a his and hers set we saw at 25Karats.com. With all the time pressure, we really wanted to get the rings at hands in a timely manner. 25Karats team helped us place our order and rushed our rings to us. Even though we placed our order just before 4th of July week, we received them on Monday July 1st, three days before the wedding! The rings are gorgeous and we got so many compliments about them already. We would like to thank 25Karats for 'making it happen'!
Sarah & John
MD
I bought an anniversary ring in platinum from 25 Karats. Everything about the ring is perfect, down to the last detail. It has a nice weight on my finger, and sits perfectly with my engagement ring. We browsed so many websites and checked so many stores before deciding on 25 Karats. But we are really happy with our decision. 25 Karats customer service helped us with all our questions, and gave us reason to trust them. I will definitely be back, and will let our friends know about this great site with unbelievable prices!
Sasha
VA
We received the rings. They are fabulous! Beautiful packaging too. We checked the sizes. They are perfect fit. Thank you for your tips about checking the ring size. And of course thanks for getting the rings here on time! You guys are a lifesaver! :)
Kathy
CA
Hi there;
Got my ring and just wanted to say that it is beautiful! Thanks so much for making sure I received it time for my wedding!
A.M.
MD
Good morning,
I received the ring yesterday. It is beautiful. Your recommendations were great.
Thank you very much for all your assistance,
S.S.
MO
My ring arrived today, one day early, and it is absolutely perfect! I've searched for weeks to find the right band and I found it here. The design is so beautiful and the ring fits perfectly. I am very pleased with this purchase and would not hesitate to shop with you again and refer friends to your site. Thank you!
Paula B.
Tyrone, GA
Thank you. Our ring has arrived and we love it.
Pearl
It's a beautiful bridal set. The halo setting is just the way I always wanted. Diamond colors are great, they shine like stars! And shade of 18K yellow gold is all elegance. I couldn't be any happier.
Samantha U.
SC