Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
5 minutes after I placed my order with 25karats.com, I received a personal phone call to confirm the order, confirm my ring size and to discuss the center stone that would be set in it. I was told when the ring order would be processed and the date I could expect shipment. Everything I was told was true. I don't normally make such big purchases on-line and was initially hesitant to do so. However, after checking them out via the Better Business Bureau and in reading other testimonials I went for it...and I am so glad I did.
Karen Byrd
Raleigh, NC
Our wedding was on 4th of July. While the preparations were going on, we could not find much time to choose a wedding band set. When the clock starts ticking we decided we should check online options for a quick turnaround time. After browsing many sites and checking lots of styles we decided on a his and hers set we saw at 25Karats.com. With all the time pressure, we really wanted to get the rings at hands in a timely manner. 25Karats team helped us place our order and rushed our rings to us. Even though we placed our order just before 4th of July week, we received them on Monday July 1st, three days before the wedding! The rings are gorgeous and we got so many compliments about them already. We would like to thank 25Karats for 'making it happen'!
Sarah & John
MD
I bought an anniversary ring in platinum from 25 Karats. Everything about the ring is perfect, down to the last detail. It has a nice weight on my finger, and sits perfectly with my engagement ring. We browsed so many websites and checked so many stores before deciding on 25 Karats. But we are really happy with our decision. 25 Karats customer service helped us with all our questions, and gave us reason to trust them. I will definitely be back, and will let our friends know about this great site with unbelievable prices!
Sasha
VA
We received the rings. They are fabulous! Beautiful packaging too. We checked the sizes. They are perfect fit. Thank you for your tips about checking the ring size. And of course thanks for getting the rings here on time! You guys are a lifesaver! :)
Kathy
CA
Hi there;
Got my ring and just wanted to say that it is beautiful! Thanks so much for making sure I received it time for my wedding!
A.M.
MD
Good morning,
I received the ring yesterday. It is beautiful. Your recommendations were great.
Thank you very much for all your assistance,
S.S.
MO
My ring arrived today, one day early, and it is absolutely perfect! I've searched for weeks to find the right band and I found it here. The design is so beautiful and the ring fits perfectly. I am very pleased with this purchase and would not hesitate to shop with you again and refer friends to your site. Thank you!
Paula B.
Tyrone, GA
Thank you. Our ring has arrived and we love it.
Pearl
It's a beautiful bridal set. The halo setting is just the way I always wanted. Diamond colors are great, they shine like stars! And shade of 18K yellow gold is all elegance. I couldn't be any happier.
Samantha U.
SC
Just wanted to let you know that our rings arrived today and they are wonderful! Thank you!!! We will be back soon and will also send friends your way.
Angie & Dave
CO
We received our wedding bands just now. They are absolutely sublime! Even better than pictures! All details are beautifully done and two color looks great. We are really happy that we decided to buy our rings from 25Karats. All the reviews we read online were positive and encouraging, but you always have a question mark in mind when you order something online. However we are more than pleased with the rings and saved so much compared to local store prices. It's incredible quality for the price. We will recommend you to all of our friends!
Taylor & Clara
WY
My earrings are gorgeous! Diamonds sparkle and shine. It sits beautifully on my ear and I love how elegant it looks. It's definitely a great piece of jewelry for any kind of occasion. Thank you very much for fast delivery and efficient customer service. I'll be back!!!
Linda T.
NJ
Today I received my exquisitely crafted wedding band set. I am delighted with the rings and the customers service. I placed my order late on a Friday evening and surprisingly received a call the next morning (a Saturday) from one of the 25 Karat craftsmen, verifying the details of my order. 11 days later, the custom crafted rings arrived in beautiful presentation packaging. While awaiting the rings, I emailed 25 Karats with a question about the expected completion date, and received a reply within 8 hours. Their completion date was right on.
With the exceptional quality of the rings and craftsmanship, the rings were fairly priced. I am always skeptical of internet testimonials and hype, but the guys at 25 Karat are the real deal. Excellent quality and customer service at a fair price. I am a believer now and will not hesitate to buy from them in the future.
Bill
Crystal Lake, IL
To the folks at 25karats.com - I received my order today...I can't tell you how excited I was to receive my order. My Bamboo Wedding Rings are absolutely exquisite. You've made my day. Thank you so, so much! Katherine,
Tampa FL
I just received the eternity wedding band that I ordered last week. I am very happy with the ring and my experience with 25karats.com. The entire process was very smooth. I had special sizing and specific requests for the diamond grading. 25Karats.com was great...they worked with me on all of my requests and patiently answered my many questions and concerns. In the last two months, I have returned 3 wedding bands that I ordered from other websites because I was not pleased with some aspect of the quality or workmanship. I was apprehensive to order a ring online again. I am so glad I did. Now I have a beautiful ring at a great price.
Leah. E.
TX
I am super pleased with everything. The ring is beautiful and the engraving is perfect. The shipping was fast and the responses I received when I had questions were answered in no time.
Rande B.
TN
Ali and GK are absolutely wonderful to work with! I was informed by GK regularly with updates on my order status which meant I never had to worry about making such a big investment with 25karats.com. and when the rings arrived, they are even more spectacular than they look on my laptop screen! I can't wait to get married to wear them! LOL...update later after we actually wear them...wedding is in November.
Our wedding bands arrived today. Celtic design on the rings is perfect with all details done beautifully. We are also very happy with two tone look. Thank you for showing all color options on the webpage, that really helped with our decision. Jason is planning to get a men's ring later this year, so we sure will be back soon with more questions.
Jason & Fiona
CA
We visited 25karats.com showroom in Manhattan two weeks ago. We wanted to see the rings before ordering and they kindly showed us different wedding band styles we were interested in. After deciding on the final his and hers style and choosing palladium as metal (after so many questions to the guys who answered all of them patiently), we placed our order. It took only a week to get the rings at our CT address, and everything from design to size was perfect! We highly recommend 25karats to everybody who is looking for high-end quality jewelry for much more reasonable prices than any retailer. And if you are in NYC you should visit their office, they are such friendly, warm people.
Dina & Tom
CT
I LOVE how this site lets you see all of the possible combinations, white/yellow, yellow/white.
Wonderful
Guest Customer