Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Wow! Super rush delivery! I got my ring today, 5 days before Christmas! :) Excellent work. I'll recommend you guys to everybody. Thank you for working with me on this. It's much appreciated really. Have a warm, blessed, merry Christmas! :)
Darlanne T.
TX
We received our rings today and the quality is IMPECCABLE... They are beautiful and everything that we hoped! Wonderful quality and service...
Patrick, VA
Delivery was even before estimated date. So quickly manufactured and delivered, it's incredible. And by just looking at the ring, you can tell there is no compromise on quality; it looks fabulous. I'd like to thank for fast and smooth service. Couldn't be any better.
David
PA
I would like to thank 25 karats for the terrific customer service and products! We love our wedding bands and will wear them for a life time! And thanks for helping us with choosing a metal. Palladium looks really great, and I'm happy to know it won't cause any allergic reactions like my other ring did.
Best,
Amanda R.
TN
Great experience! I ordered Step Edge Dome Diamond Wedding Ring Set from 25karats.com. The rings came even more gorgeous than the picture on the site. Diamond ring has the most brilliant stones that shine like a star! Satin finish looks elegant and classy. I'm a very satisfied customer. And everybody who I talked to was great to deal with. Highly recommended.
Zack
IN
11/30/12. I received my band ring today. It is THE most beautiful ring I have ever seen. I have searched for my perfect wedding band ring for 10 years now. I shopped at many jewelry and dept stores in my area; also shopped some on line sites without success. I stumbled on your web site by accident and glad I did. Your selection is the largest and most gorgeous by far. I agonized over width, ring size, pattern, weight, and everything else for a month after I found 25 Karats. I had seen so many more expensive rings that were not solid and a good weight and far inferior to my 25 Karats ring. I didn't want just a plain looking wedding band. Was looking for a spectacular one which is what I got. This is a very special Christmas/ Anniversary gift from my husband. Thank you so much for such quality work. The young man in customer service who verified my order and made sure I got free 2nd day shipping was helpful and courteous. He should be commended for his fine work. I will be a returning customer soon. Thank you again. JM, AR
I bought the TT225 Wave Design men's wedding band in 14k white gold with satin finish - a gorgeous ring for our wedding! 25karats was great through the entire purchase process, and I would recommend them to anyone!
Gord
Victoria, BC, Canada
Couldn't be any better! Thank you guys!! :)
Julie Q.
WA
I ordered a custom three-stone engagement ring with princess cut diamonds from 25karats. With all beautiful shiny princess stones, the ring is truly breathtaking! I definitely made the right decision by calling 25karats and asking how they can help me with this custom ring idea. They were really helpful and patient. We talked all the details, and choosing the right diamonds with GIA certificates took couple of days to make it perfect. But it was definitely worth the wait! I couldn't be happier with the final ring, and feel proud to propose with this gorgeous token of love. I wholeheartedly thank 25karats for helping me and assuring me that I was on the right track to get what I want.
Joe B.
ME
25karats provided the best customer service experience I've even seen for my order! I had been working on this order for quite a time with the professional staff of 25karats.com, and after tens of emails and chats and phone calls we finally decided on the final rings. Creating this new ring set involved CAD design and new model making, which was both an easy and informative process. It helped us understand the details of the design and get the rings exactly as we wanted. Needless to say, we are really really happy with the rings. Quality of the metal, settings and polishing are top-notch. We recommend 25karats.com to everybody who is looking for high quality jewelry for reasonable prices.
Thelma & Kurt
CA
25karats.com made it happen! We were very anxious about getting a nice wedding band set for our ceremony. We didn't want to use some cheap rings just for the night because we wanted our real wedding bands we will cherish for a lifetime in the photos. Knowing that we were really late, we listened to my friend Joshua's advice (thank you, buddy!) and called 25karats. They were super helpful, gave us lots of information, and helped us choose a very nice setting that can be finished quickly and get here on time. They rushed the rings for us and yet still the quality is amazing! You can see that these guys know their stuff. Long story short, we got our bands on time and we are extremely pleased with them. Thank you again, 25karats.com, for the quick turnaround and awesome quality rings! Highly recommended!
David & Sandra
RI
Received our rings yesterday and very happy with them. Great job with engraving too. It looks exactly the way we wanted. Makes the rings so much more special. Thank you for working with us through order placement and helping us with engraving fonts and all.
George & Ivette L
TN
Thank you 25karats for making our wedding really special! My wife's beautiful ring set and my wedding band were the center piece of the ceremony and really caught so much attention.
Fred T.
AZ
Thank you for shipping my order in a timely manner. We read all about the hurricane in East coast and would like to send our prayers towards you. Hope everything is well.
Best,
Amy T.
CA
It's a gorgeous engagement ring! I'm so happy with my fiance's choice and all your help with choosing the right ring. Center diamond is really sparkling and alive, incredible! I love everything about it. Also thank you for nice appraisal and certificate documents. There is nothing better than knowing the quality of things you get and the peace of mind of it.
Rhonda W.
TX
Our ring set arrived today and we are really happy with them! Better than expected, can't find words to describe how beautiful they look on our fingers! We can't wait for our wedding date now :)
Pam & Boris
FL
Great diamond and great setting. I love everything about this engagement ring. My fiance popped the question two days ago and since then I haven't taken my ring of my finger. It's a bliss to know I'll be carrying it for a lifetime with love and happiness. I wanted to thank 25karats for the excellent quality product and lovely ring box.
Annie F.
AK
We thoroughly enjoyed working with Nevy in designing a beautiful eternity ring. His creativity and follow through were tremendous. The result was a stunning diamond and baguette ring that my wife will enjoy for s lifetime. Thanks again.
Robert Z.
CT.
I wanted to let you know that I received my ring and it's gorgeous. I knew I wouldn't be disappointed. It's the right size too. Thank you for your help. I'll be back for more soon.
Ali M.
PA
This Sara Blaine pendant and necklace combo is just otherworldly! I couldn't be any happier how it complements my every day outfits as well as night-out dresses. These pieces become my main accessories already. Can't wait to get my hands on other sets!
Jaime R.
AZ