Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Couldn't be happier! I ordered two of the vintage wedding bands to wear on either side of my engagement ring (found nothing like it anywhere else on the web, and similar ones were more than twice the price), and they are beautiful and exactly as pictured on the website! They are obviously carefully hand-crafted because you can see minute differences in the two rings, so don't expect exact cookie-cutter rings. To me, the hand-made touch just adds to the appeal. I was particularly impressed with the personal customer service I received from Atilla. I like how I received a phone call after I placed the online order to confirm that I had placed it and to confirm all the details. I was concerned that I was not going to be able to be home to sign for the shipment, and he was able to redirect the shipment to be held at a nearby FedEx Office after order processing had already begun. The icing on the cake was when my order arrived before the estimated date, and that included a holiday! The shipment was meticulously packed and beautifully presented in wooden jewelry boxes. Overall, amazing service and amazing products! I will be coming back!
T. S.
VA
I picked up the ring and I LOVE IT!! Just wanted to say thank you so much for all your help and all the awesome customer service. You guys are fantastic!
E.P.
Canada
The ring is beyond-words beautiful! Thank you very much for everything, especially for your patience. I didn't want to settle for something just ok, and thanks to your professionalism I got exactly what I wanted. We will refer you to all of our friends!
Olivia T.
AZ
My husband loved the ring you sold to me!!!!! :) Thanks again for your help.
N.E.
CT
I just had to take a minute to express how much my fiance and I are enjoying your website. We have spent countless hours with online searches looking for wedding band idea and yours is BY FAR the BEST we have found. Great search tools and even better VIEW selections! We found our way to you through theknot.com and couldn't be more pleased with your website - for ease of use and selection! Thank you!!
Happy New Year!!! I received my ring just on time before New Year's eve and I'm really really happy :) Thank you for your excellent work and speedy delivery. I wish 25karats staff and their loved ones a great new year!
Natsuko R.
CA
The gift set I purchased for my wife arrived Friday. The necklace, earrings, and bracelet look splendid together! I gave them to my wife today. I wish you could have seen the amazed look on her face! She fell in love with blue stones immediately. Thank you very much for such fast service and great prices. I don't know if I could afford to get such a nice present for her at a local jewelry store. Happy new year!
A.T.
MO
I can't find words to thank you enough! Rings arrived just on time. You definitely saved the day! And we are sooo happy with our rings. Great job!
Louise V.
DC
I got a gift from my husband for my birthday yesterday, it made me smile :) I personally wanted to leave a feedback on your site for this gorgeous 5 stone diamond ring. Your product quality is superb and I love the shining diamonds. The wooden ring box it came in is just too pretty. And it's surprisingly a super fit (I'm assuming you gave my hubby some ideas about borrowing one of my rings to get the right size, but let us not make assumptions here, right? lol). Thank you for this excellent jewelry piece. It is really special.
God bless,
Theresa F.
NY
Thank you for making our Christmas even more special! My yellow gold bridal set and John's new ring arrived today, and they are gorgeous. Thank you so much for working with us on this to get all rings here on time, although we were so late at ordering. Customer service we got from your company is incomparable. Merry Christmas to all of you and your families.
Sara & John
MS
Lovely earrings. Thank you for quick delivery. We are very happy with the quality of your products. This is our second purchase, and we will sure be back. Happy holidays!
Natalie G.
CA
Gorgeous rings, excellent service!! We ordered our wedding bands from 25karats, and we are extremely pleased, especially with how nice the tone color looks. The braids and carvings on the rings are so elegant and perfectly made. Even better than pictures! We will recommend 25karats to friends and family!
Bruce G.
CA
Wow! Super rush delivery! I got my ring today, 5 days before Christmas! :) Excellent work. I'll recommend you guys to everybody. Thank you for working with me on this. It's much appreciated really. Have a warm, blessed, merry Christmas! :)
Darlanne T.
TX
We received our rings today and the quality is IMPECCABLE... They are beautiful and everything that we hoped! Wonderful quality and service...
Patrick, VA
Delivery was even before estimated date. So quickly manufactured and delivered, it's incredible. And by just looking at the ring, you can tell there is no compromise on quality; it looks fabulous. I'd like to thank for fast and smooth service. Couldn't be any better.
David
PA
I would like to thank 25 karats for the terrific customer service and products! We love our wedding bands and will wear them for a life time! And thanks for helping us with choosing a metal. Palladium looks really great, and I'm happy to know it won't cause any allergic reactions like my other ring did.
Best,
Amanda R.
TN
Great experience! I ordered Step Edge Dome Diamond Wedding Ring Set from 25karats.com. The rings came even more gorgeous than the picture on the site. Diamond ring has the most brilliant stones that shine like a star! Satin finish looks elegant and classy. I'm a very satisfied customer. And everybody who I talked to was great to deal with. Highly recommended.
Zack
IN
11/30/12. I received my band ring today. It is THE most beautiful ring I have ever seen. I have searched for my perfect wedding band ring for 10 years now. I shopped at many jewelry and dept stores in my area; also shopped some on line sites without success. I stumbled on your web site by accident and glad I did. Your selection is the largest and most gorgeous by far. I agonized over width, ring size, pattern, weight, and everything else for a month after I found 25 Karats. I had seen so many more expensive rings that were not solid and a good weight and far inferior to my 25 Karats ring. I didn't want just a plain looking wedding band. Was looking for a spectacular one which is what I got. This is a very special Christmas/ Anniversary gift from my husband. Thank you so much for such quality work. The young man in customer service who verified my order and made sure I got free 2nd day shipping was helpful and courteous. He should be commended for his fine work. I will be a returning customer soon. Thank you again. JM, AR
I bought the TT225 Wave Design men's wedding band in 14k white gold with satin finish - a gorgeous ring for our wedding! 25karats was great through the entire purchase process, and I would recommend them to anyone!
Gord
Victoria, BC, Canada
Couldn't be any better! Thank you guys!! :)
Julie Q.
WA