Skip to main content

Customer Testimonials

Real Stories, Countless Sparkling Moments

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.

Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.

Recent Customer Photos


What Our Customers Are Saying

Customer Remarks We Received

Displaying reviews 621-640 of 835 in total
"extremely happy with our wedding ring set..."
December 26, 2011

We are extremely happy with our wedding ring set! We visited 25Karats showroom to see the models first and decided on our braided rings. Final rings came as beautifully as the model we saw. And it took less than a week to have them in our hands. We even got free engraving to customize our rings! Warm and professional service was another important factor for us. We felt like we are talking to friends who are trying to help us with our purchase instead of some salesman who tries to push his merchandise. Especially, they were extremely patient with our questions about what metal to go with and whether to get them in all white or two tone (we decided on two tone, and they look great!). We'll send our friends to 25 Karats without any reservations.

Thomas & Kathy L.
NY

"amazing job in such a short time!..."
December 26, 2011

Got my ring before Christmas, just as promised! thank you very much! It's good to know there are trustworthy online sellers out there who take customer's satisfaction seriously. I was a bit worried that it wouldn't make it here on time, but you guys did an amazing job in such a short time! Thanks! :D

Julian R.
AZ

"very impressed..."
December 23, 2011

I am very impressed with your service and quality! It felt very personal even though I purchased my ring online.

"You made my Christmas even more joyful!..."
December 23, 2011

You made my Christmas even more joyful! I just got my ring and it is gorgeous! That was super fast. Can't thank you enough. I wish you guys a Merry Christmas! You will get more work from my friends and family :)

Lisa G.
WI

"beautiful packaging..."
December 23, 2011

We ordered our rings from 25karats last week. They came with a beautiful packaging and neat appraisals. Diamonds were gorgeous and as shiny as I expected. We are very happy with handcraft as well. They weren't for Christmas, but 25karats still rushed my order so I can get it as early as possible. I'm impressed by their customer service.
Thank you, and have a blessed Holiday season!
Sincerely,

Tina L.
NJ

"The ring is awesome...."
December 10, 2011

The ring is awesome. 25karats was super quick and professional! The ring looks great and the engraving is perfect. Thank you so much!

"speed and professionalism..."
December 07, 2011

You guys handled this order with such speed and professionalism, I cannot find words to describe my gratitude! My ring is a real solid piece, I feel the weight of it when I have it on my finger. And her diamond ring is very elegant. I can see her checking it from time to time and smiling. And that makes me smile too. You have some friends in New Hampshire now :) We will definitely talk about you guys and bring some more customers your way. Thank you again, and God bless!

David & Ashley H.
NH

"a very positive purchasing experience..."
December 02, 2011

Thanks again for your great customer service and giving me the info needed for my decisions. The ring arrived and is beautiful. I'm so happy wearing it and smile every time I look at it.

You made by purchasing experience a very positive one. Thanks.

C.R.
TX

"Great experience, Wonderful customer service..."
December 01, 2011

The people at 25karats were incredibly helpful in helping me track down a ring I had seen even though it wasnt listed on their website. We did all the arranging via email and they were always quick to email back (usually within minutes) during business hours. They were very flexible and willing to help make everything perfect. Im very impressed with this company and will definately be using them in the future. Highly recommend!

J.D.
Norway

"perfect in every way..."
December 01, 2011

Thank you very much for everything. Ring was perfect in every way and my finger size turned out to be correct as well. Sorry for causing so much headache and thanks for being so patient and helpful :) Now there is an online store that I can recommend to all my friends without any reservation. Keep up the excellent work and I will sure be back for some more shopping!

Ali R.
RI

"just as we expected..."
December 01, 2011

Our hand made his & her set came out just as we expected. It was actually even better than the photo on the site. We also loved the little red ring boxes and the whole presentation. I really wanted to go to their showroom and see the rings in person, but it didn't work out because I live all the way in Cali. But I'm really glad I went ahead with the purchase. Now I'll definitely not hesitate when I decide on a diamond ring to go with my wedding band :)

Mary D. S.
CA

"I love them. ..."
December 01, 2011

I received my rings today. Thank you so much for your great customer service!! I love them.

Brad A.
TN

"Fantastic delivery time! ..."
November 28, 2011

Fantastic delivery time! I'm thrilled! 25karats.com rushed my order to get it here in 4 days. That's around 2 weeks less than what our local jeweler asked for. And instead of getting stuck with couple of choices, I picked what I really wanted! I'd like to thank 25karats for their superb customer service and taking care of my order with great attention.

Rosetta D.
MT

"We love our wedding band set..."
November 21, 2011

I just wanted to say thanks for your fast shipping and we love our wedding band set.

T.M.
LA

"Speedy delivery and quality wedding bands!..."
November 14, 2011

I can't say enough about the professional services of 25Karats. Speedy delivery and quality wedding bands!
Had to have ring adjusted and the customization process was superb. Incredible prices! This is a first class internet vendor. Thanks so much.
J.G.
NY

"Second time buying, constantly superb..."
November 11, 2011

Gorgeous ring set! Second time buying from 25 Karats, and service and products are constantly superb. I want to thank especially to Nevy for helping me pick the right ring set and working with me during customization process. Thanks to his experience I saved so much money and still got the exact ring that I always wanted! Thank you!!!

De W.
NC

"It's really a bargain..."
November 11, 2011

I purchased a beautiful necklace for my wife as a birthday gift from 25Karats.com. The piece is magnificent and it made my wife very happy! It's really a bargain, too. I think I'll come back for my Christmas gift shopping soon ;) Highly recommended internet vendor!

N.T.
OR

"Beautiful, very pleased...."
October 28, 2011

Ring arrived on time, as usual. Beautiful, very pleased. Have ordered before from 25Karats and will again in the future. Was very pleased with customer service.

Marie C.
CT

"Very beautiful, splendid job!..."
October 26, 2011

Just wanted to let you know the ring arrived today and it's just what I expected. Very beautiful, splendid job! My other rings look like cheap productions compared to it. I think I'll replace them one by one with your designs. I saw some celtic bands and anniversary rings that I really liked. I'll contact you again as soon as I make up my mind. Thank you again!

Darcy C.
UK

"everybody was impressed..."
October 26, 2011

True story!
My wedding was 2 weeks ahead and I was still not decided about what type of a ring set I should get. My (then-fiance) husband didn't want to give me too much advice about this kind of stuff, knowing how stub-born I am and that I'd choose whatever I like at the end. I was starting feeling desperate though, and it was getting kinda scary too. For sure I didn't want to have an empty finger during my ceremony! Some friends wanted to get me blank bands just for the ceremony, but I dismissed the idea. During the ceremony, I had to have the band I will carry for a life time, nothing else. While checking my options my bride's maid's friend recommended 25 Karats website. Being very skeptical about online shopping, I didn't like the idea of getting wedding jewelry from a website! But Cheryl (the friend) convinced me about how fast they are and how wide their collection is. So I said, sure, I'll just check it. The collection was massive! And there it was, the one band I dreamed of! I guess all the ordering thing (choosing the ring, placing the order, and getting it) took around 1.5 weeks. The ring set was here days before the ceremony. And a lovely set too! Believe me, everybody was impressed during the ceremony ;) I will recommend 25 Karats to all my friends and family! I want to thank Cheryl and 25 Karats again for saving my wedding! :)

Alissa R.
CA