Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Palladium is the way to go! I was looking for a palladium ring for a very long time. It's impossible to find the design I want in palladium locally, so I started checking online options. Nobody had such a wide selection for palladium as 25karats.com. And the prices were unbeatable! So I decided on a beautiful fancy wedding band and got it in one and a half weeks! It's incredible! And palladium is such a pretty metal. For this price, it's a real steal!
Pamela
VA
Ordered my ring on Sunday, got it on Friday! Now this is fast! Choosing the ring and deciding on engraving took much longer lol! I love the ring btw, it looks just like any nice store item, sturdy and shiny. Thank you!
Donovan T.
DE
We got our wedding band set from 25karats.com. Gorgeous rings and courteous professional service! I first used live chat to ask some questions. When I was ready I called them to place my order over the phone. Got an email confirmation for the order. And even for the shipping, with a tracking number! I felt so easy during the whole process, as if I'm buying something from a local store. Only difference was local stores charge you double or tripple and make you wait for weeks if they don't have something ready there. Knowing that your ring is made just for you from scratch is a priceless feeling. I'm very happy with my purchase!
Dorothy W.
OR
We got our rings on time for our wedding and they are sooo beautiful! Thank you for lightning fast job! Our wedding photographer loved the rings and took many pics of them with different props as a great addition to our wedding photo book :) And he wasn't the only one who liked them: All of our friends complimented on our fabulous matching bands!! You really made our special day extra special! I can't tank you guys enough! You are the best!
Keely B.
NV
WoW!!! Our order arrived in no time flat and looked incredable. Did I mention amazing quality stuff.
Thank You!! Gotta go I hear wedding bells.
I found out there are so many things to know before making a jewelry purchase. You have to consider different styles, metals, stones, finishes etc. And it's not fun when your wedding is only two weeks ahead! Thank God I stumbled upon this great site called 25karats! Although the site was very user friendly I always feel better when I talk to a real person. Customer service agent was very patient on the phone and he answered all my questions. Not only that, he also gave me a small lecture in precious metals and fine jewelry! :) With their help, it took me two days to decide on a complete bridal set, and it got delivered in a week!! Amazing! I'm so happy :) Thank you very much!
Megumi C.
CA
I just got my bridal set. Very nice matching ring and band! Just what I expected. Great quality and fast delivery. Recommended.
Leia P.
MD
I was searching for a palladium wedding ring for years. I got quotes from many stores but the prices they gave me were so high it was imposible to buy with my budget. I stumbled upon 25karats two weeks ago when I was doing online research. Their jewelry education pages were very informative and when I talked to the customer service I found out I could actually get a palladium ring for a good deal!!! Even with a custom request I got this great deal! And it was ready in a week, not in 3 weeks like most stores told me. I'm so happy and grateful! Thank you very much!!
Sabrina A.
NJ
Lovely tri-tone ring!! I never liked regular band designs. Finally I bought this braided tri-tone wedding ring from 25karats.com and it is beyond all my expectations! The handcraft and quality is superb! All three gold colors create an amazing sight on the finger. And it's quite sturdy too. It's appealing to even such a picky person like me ;) They comforted me with their 30-day return deal but who in his right mind would return a ring like that? :D Recommended to everybody!
Jason H.
AR
Excellent craftsmanship! I love the braids and two-tone color of my wedding ring. I purchased one similar from another website once and had to return it because it didn't look anything like the picture. But this ring from 25karats is perfect in every sense! Thank you!
Tim O.
MA
I purchased a solitaire ring for my wife as an anniversary gift from 25karats.com. I chatted with the customer service, and they answered all my questions patiently. They also helped me make a decision for the center stone staying in my budget. Not only I got a beautiful ring with a gorgeous stone, I learned a lot about jewelry too! 25karats definitely care about their customers and they try to help them make educated choices with their purchases. I recommend them to everybody and definitely vouch for them!
Dick T.
KS
Wedding preparation is the biggest trouble! At least, that's what I found out when I tried to get things together and make everything perfect for my special day. With all the running around and decision making , I couldn't find time to choose a nice wedding band set for me and my husband. I noticed how little time I have left only the last week! 25karats saved us big time. When I talked to them, they assured a delivery before wedding day, even with free engravings inside the bands! We were so anxious as we still didn't have the rings two days before the ceremony, but the package arrived just as promised! And rings came in gorgeous wooden ring boxes and a pretty certificate. Everybody complimented on our rings at my wedding ;) Now we never take them off and we hope to keep them on until the day we die. Thank you, 25karats, from a very happy bride!
Ashley R.
CT
Got my diamond men's ring yesterday. It's a really beautiful piece. It's massive and very manly, and has a nice solid look. I'm glad I found the opportunity to change my old ring and chose one of your styles. It was a pleasure doing business with you. I'll definitely be back!
Osvaldo C.
NY
I was so happy and so elated upon receiveing my new bridal set, a gift from my husband. its so beautiful, so sparkling and perfectly made. by the way it was crafted, i know it was made especially just for me. i just can't stop smiling.... every tiny detail is perfect, even my special request of engraving is done perfectly.
i couldn't take GK enough for all his efforts, for being so patient with me and for helping me all the way.
this is my 5th order as a loyal customer and it just gets better everytime. i just want you guys to know that you are heaven sent.. Prices are cheaper and quality of products are way up better compared to other stores. what else can anyone asked for?
thank you, thank you so much for making me a bridal set that is so special and so personalize... one that i will treasure forever....
Ann L.
NJ
I love the rings! They are a beautiful set and fit perfectly, too. I had big concerns about the finger sizes as we had to rush the process for the wedding, but thanks to all your professional advice and help we got them right and on time. I promise I will choose the anniversary ring earlier haha! Thank you again for everything! You guys rock!
Haiden M.
SD
I ordered a braided handmade wedding band from 25karats.com. Customer service helped me through the ordering process. Their professionalism and knowledge were impressive. The ring arrived in a week. Quality is excellent and the item looks exactly as in the photo on the page. It came with a neat certificate of authenticity for the gold quality and a pretty ring box. Very satisfying experience overall. I recommend 25karats.com to everybody.
Best,
Samuel R.
NJ
The solitaire engagement ring I purchased from 25karats was absolutely stunning! My fiance loved it and praised my taste :) And it's such a great deal that I'm surprised that not that many people know about this site. It's like a best-kept-secret for jewelry! I will recommend you guys to all my best buddies. Thank you!
Fred C.
OR
Thank you for the wonderful ring! My fiance proposed to me yesterday with this gorgeous solitaire ring and only thing that could come out of my mouth was a big YES :) He is also extremely pleased with your store. I wanted to share my joy and happiness with you as a soon-to-be-bride :) I'll definitely choose my anniversary ring from your beautiful collection!
God bless!
Cynthia K.
TX
I ordered a men's ring from your store. It's quite beautiful and I'm very happy with the quality. I wish I heard of you guys before, I'd definitely get our wedding ring set from you too. The weddingbands I bought from local store have sloppy handwork and even colors don't match exactly. I guess I'll replace them soon with one of your designs. Thanks!
Anderson Z.
WY
Amazing ring set! I love it! Thank you very much for making my special day gorgeous! Both my engagement ring and wedding band shines like a star. They fit perfect, and complemented my wedding dress, too ;) A million thanks to my wonderful husband and 25karats for the best gift of my life!
Sara T.
ID