Customer Testimonials

Wow! That was lightning fast! I order my wedding band on Sunday. Got the confirmation right away. And on wednesday, it's shipped out to me! I wasn't sure even though I had the Fedex tracking number but I really received it on Friday! How amazing is that? And it's just as I wanted, made just for my specifications, and fits perfectly. This is impressing service and experience.

Thomas H.
IA

Perfect Mothers Day Gift! My son got me this gorgeous eternity ring for mothers day and I cannot find words to describe my happiness! It's so shiny and beautiful it puts my engagement ring to shame. I had my eyes on this eternity ring for awhile, but my son's surprise was totally unexpected. And he told me you guys gave him the tip to find out my finger size without raising any suspicion. It was a neat trick indeed :) I'm most happy and thankful to my son and to 25karats.com. Thank you!!!

Happy Mom
WY

I bought a three color wedding band from 25karats.com. Colors are so beautiful and just as I wanted! Also the finish of the band is perfect and goes very well with the three-color design. Especially rose gold is a great touch! I want to thank 25karats for making my dream of three tone gold ring come true! :)

Diana W.
MI

The fancy designer band we bought from 25karats.com was beautiful in every sense, but we made a mistake and ordered the wrong ring size :( When I called customer service I was expecting lots of hussel and trouble, but what I got instead was a smooth customer service experience and easiest resizing procedure. They even took time to relieve me from my concerns about all this resizing by explaining me how it is done. The result is great! It fits perfectly now and it's impossible to tell whether they sent me a new ring or my resized one :) And it didn't cost me a dime! I only paid to ship it back and forth, and that's it. Now I know I can trust 25karats.com fully with all my jewelry purchases. Definitely will recommend to friends and family.

Margaret B.
NY

This is the real deal! Prices are unbelievable but believe it! I got my ring today and it's not lesser quality than any big store item, if not better! I'm not paying all that money for a fancy blue ribbon, thank you very much. Great design, great weight and thickness, and nice packaging with a lovely ring box. Thanks!!!

Bob S.
MD

One should not by gold jewelry without knowing how many grams they are getting. 25karats.com delivered the gram weight and the thickness mentioned on their product page. I have been fooled once by an other website that delivered us almost razor thin wedding bands. We will definitely recommend 25karats to our circle of friends and family.
Thank you 25karats.

Janet K.
IN

Back in September, I bought a wedding band from a store. I didn't have enough money to get the engagement ring then. When I finally saved enough, I couldn't find any place to get one to match my wedding band! I asked stores, online and offline, but it seemed like nobody was capable of making a custom ring for me. And finally I saw 25karats' ad for custom rings. I thought I'll give them a try too. And to my big surprise, they said they can make it! I first send them a photo and then after confirmation the actual ring. I got my flush-fitting perfect match engagement ring with a gorgeous blue sapphire in one and a half weeks! I'm still amazed with the service and price. This can't be beat! Thank you!

Diana D.
MN

Religious his & hers set is simply gorgeous! I love how detailed the crosses are and the handcraft. You really delivered, that's all I have to say. I'm a happy customer and I'll be back for more. God bless!

Peter G.

I got my engagement ring and my center diamond from 25karats.com. The have the best deals anywhere! Diamond prices are ridiculously reasonable and they come with a GIA certificate! For those who don't know that means, it's a certificate to show the quality of the stone accepted anywhere in the world! It's a great value for the money, and final ring quality is priceless. Very happy with my purchase.

Janice C.
CA

I have had nothing but THE BEST customer service experience with your company. My first inquiry, via email, was answered within 20 minutes and it was after 8pm on a Friday night. Every subsequent email I sent has also been answered quickly. I wanted something that I didn't see on your website (it was a ring similar to one you had but with larger side diamonds) and Matt said you had that for me and immediately put it up on your website so I could order it. He told me my order would be shipped out on Thursday or Friday and it was sent on Thursday. The ring I received was so beautiful, better than the pictures. And now you have offered to repair it for free if anything goes wrong as well as retroactively give me the spring sale discount. I don't think I have ever had a better customer service experience. I am going to tell all of my friends about your company.

Crystal
TN

Anybody who tried to find their dream ring in palladium should understand what I'm writing here very well. It's such a hassel and takes forever to find the right style, and when you do they always tell you that it can't be done in palladium! I visited so many jewelry stores. The answer was always "no". Finally I stumbled upon 25karats.com. They not only customize the band I choose for me, they also made the ring in palladium! And for such a great price! I still can't believe it. Now that I got my dream palladium ring I'm ready for my big day. Thank you 25karats.com for making my dream come true!!

Megan T.
WI

25karats.com worked with me step-by-step from choosing the ring to ordering it. Their customer service representatives were polite and knowledgeable. Delivery of the product was fast and it was safely and nicely packaged. The ring has a very nice quality, with virtually no imperfections. It came with a proper certificate and a decent ring box. All in all, good quality product and service. I recommend 25karats.com for your jewelry needs.

Christian F.
CA

Excellent product! From sizing to handcraft, everything is perfect. I couldn't be happier with my purchase. And shipping fast ultra fast too! I got my ring in a week from the order day. Impressive service in every sense. Thank you very much!

Donna S.
VA

Gorgeous! I'm so happy with my ring! I'll recommend you guys to everybody. Thank you for all your help. You were so patient with me. Your customer service explained everything in detail and answered all my questions no matter how dumb those questions were haha! But now thanks to you, I know so much about rings and diamonds. And I'll definitely be back for some more jewelry purchases ;) Thank you!!!

Aileen F.
CT

We love our ring set! It's a lovely handmade his & hers set with braids and two color gold. They match perfect and handcraft is top-notch quality. They are now the symbol of our unity forever. We will never take them off! Thank you, 25karats, for this perfect ring set!

Jennifer H.
LA

The hand braided ring I purchased from 25karats is absolutely gorgeous! I can't take it off my finger :) I recommend 25karats.com to everybody. A hassel-free, quality service is guaranteed. And prices are unbeatable! Couldn't be any better! Thank you 25karats!

John R.
VA

I and my husband had been looking for a reasonably priced platinum wedding ring for a long time. All sellers were giving us the same excuse: platinum price is going up, these are normal prices, blah blah... We finally stumbled upon 25karats.com. Not only they had the best prices for platinum rings, they had a great selection too! We were very impressed with the selection available in platinum. We decided on a beautiful his & hers set and got it only in a week! We are very grateful for fast and quality service provided by 25karats. Thank you!

Michelle S.
MT

I bought my 6 prong engagement ring to replace my silver ring with CZ we bought when we first got married. We had been saving money to finally buy a nice ring with a big size diamond. Prices I got from stores were very disheartening. According to them, we couldn't even buy a lab enhanced diamond within our budget, let alone a natural stone with a GIA certificate. I searched online for months to find the right style for the right money with the kind of diamond I was looking for. And that was at 25karats.com! Because of the prices we got from stores I was still skeptical. I really gave them a hard time until I really felt satisfied with their answers and assurance. Especially 30 days return option put my worries to rest. Now that I got my ring, I see how clever a decision I made! This size and quality of a diamond, I could not imagine getting at any other store; online or offline! And my ring can put famous brand name rings to shame. It's so beautiful!
Thank you 25karats! For everything!

Katherine S.
NJ

I received my Christian wedding band yesterday and it's so beautiful! I'm in love with the elaborate design and precise handcraft. It feels like a real ring, not like the one I purchased from another store before which looked like a piece of thin metal sheet. You can both see and feel the substance and thickness of the ring. This is the real deal for sure. Thank you!!

Mary D.
SD

I bought a petite collection bridal ring set from 25karats.com. They are slim and elegant, just like I wanted them to be. They feel very light, but at the same time shine like stars. Definitely the best set of rings I've ever seen! I'm glad to find a beautiful replacement for my old band. I wanted to do this since I got married and only with incredible prices that 25karats offer I could offer a set like this. I can't thank you guys enough!

Natasha D.
NY