Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
The halo ring I bought from 25karats.com is amazing! Side stones really complement the center diamond and shine like a star. 25karats helped me choose a prefect center stone for my budget. They were very patient and answered all my questions in detail. As a diamond virgin, I was clueless about what to buy, but thanks to the professional agent on the phone, I can see I made the right choice. Now it is time to flaunt my baby ;)
Violet I.
LA
Gorgeous! Really beautiful rings! Thank you 25karats for our wedding ring set and your quick, reliable service. Your customer service agent was helpful and followed our order from our phone call to delivery. I just can't wait for my wedding day now. I will recommend you to all my friends and relatives and everybody who needs a great deal on bridal jewelry. And I'll definitely be back for some more bling bling ;)
Love,
Sonja D.
IL
25karats provide professional, fast service from ordering to shipment. I'm truly delighted by the quality of their products. After doing business with them, I don't think I'll get anything from our local jewelry store ever again. Prices are unbeatable and quality of the product speaks for itself. You can see that this piece of jewelry was made just for you! And packaging and presentation, all the small details, are just added bonuses for this nice experience.
Brandon T.
MN
This is the best Claddagh design ring I've seen! I've got a nice collection of Celtic rings and other jewelry but this is by far the best part of my collection now! I'm so happy with handcraft too! It's the first time I went with Platinum and it really proved its worth. A lovely metal with a nice weight. I will buy more Celtic rings from you. Thank you!
Caitlin P.
NY
25karats.com is a life saver!
I always do things at the last minute. It's my worst habit. I did the same for my wedding preparations. Everything was a mess and was trying to get things in order. And buying the rings was the last thing in my mind. I always thought it's easy to choose something pretty quickly. But I found out that isn't the case at all! As the wedding day approached I started panicking and my friend recommended me 25karats.com, who made her engagement ring in a timely manner and with great quality. I was skeptical to trust an online retailer, but customer service assured me repeatedly that I can get our rings on time for the wedding. And what do you know, we really did! And they are extremely beautiful. Couldn't wish for better ones even if I had all the time in the world :) Thank you!!
Thank you for a lovely ring! I really appreciate all your help with this order and your patience. I don't think I could find a better deal even if I searched for one more month! And it was really nice of you to offer free engraving and shipping, on top of a 5% discount. I got my wedding ring today and it's absolutely gorgeous! Definitely worth the time I had spent to find the right ring. I'll recommend you to all my friends! THANK YOU!
Liz B.
PA
I and my fiance ordered a set of his & hers wedding bands. Beautiful product, fits perfectly, and yet a real bargain. I knew that I'll wear my band for a life time at the moment I put it on. Luxuriant details, beautifully set diamonds, and a nice comfort fit.. We can't wait for our wedding day and we are very grateful to 25karats for this very spacial rings that will complete our wedding ceremony.
Aida D.
LA
It's a a blessing to find a seller like 25karats at times like these, when jewelry is more than a luxury and everybody is trying to rip off one another. Here is to an honest, professional jeweler, who made our day by offering the best prices and a timely service. We will mention your name to all our friends. Thank you!
Christina R.
KS
Wow! That was lightning fast! I order my wedding band on Sunday. Got the confirmation right away. And on wednesday, it's shipped out to me! I wasn't sure even though I had the Fedex tracking number but I really received it on Friday! How amazing is that? And it's just as I wanted, made just for my specifications, and fits perfectly. This is impressing service and experience.
Thomas H.
IA
Perfect Mothers Day Gift! My son got me this gorgeous eternity ring for mothers day and I cannot find words to describe my happiness! It's so shiny and beautiful it puts my engagement ring to shame. I had my eyes on this eternity ring for awhile, but my son's surprise was totally unexpected. And he told me you guys gave him the tip to find out my finger size without raising any suspicion. It was a neat trick indeed :) I'm most happy and thankful to my son and to 25karats.com. Thank you!!!
Happy Mom
WY
I bought a three color wedding band from 25karats.com. Colors are so beautiful and just as I wanted! Also the finish of the band is perfect and goes very well with the three-color design. Especially rose gold is a great touch! I want to thank 25karats for making my dream of three tone gold ring come true! :)
Diana W.
MI
The fancy designer band we bought from 25karats.com was beautiful in every sense, but we made a mistake and ordered the wrong ring size :( When I called customer service I was expecting lots of hussel and trouble, but what I got instead was a smooth customer service experience and easiest resizing procedure. They even took time to relieve me from my concerns about all this resizing by explaining me how it is done. The result is great! It fits perfectly now and it's impossible to tell whether they sent me a new ring or my resized one :) And it didn't cost me a dime! I only paid to ship it back and forth, and that's it. Now I know I can trust 25karats.com fully with all my jewelry purchases. Definitely will recommend to friends and family.
Margaret B.
NY
This is the real deal! Prices are unbelievable but believe it! I got my ring today and it's not lesser quality than any big store item, if not better! I'm not paying all that money for a fancy blue ribbon, thank you very much. Great design, great weight and thickness, and nice packaging with a lovely ring box. Thanks!!!
Bob S.
MD
One should not by gold jewelry without knowing how many grams they are getting. 25karats.com delivered the gram weight and the thickness mentioned on their product page. I have been fooled once by an other website that delivered us almost razor thin wedding bands. We will definitely recommend 25karats to our circle of friends and family.
Thank you 25karats.
Janet K.
IN
Back in September, I bought a wedding band from a store. I didn't have enough money to get the engagement ring then. When I finally saved enough, I couldn't find any place to get one to match my wedding band! I asked stores, online and offline, but it seemed like nobody was capable of making a custom ring for me. And finally I saw 25karats' ad for custom rings. I thought I'll give them a try too. And to my big surprise, they said they can make it! I first send them a photo and then after confirmation the actual ring. I got my flush-fitting perfect match engagement ring with a gorgeous blue sapphire in one and a half weeks! I'm still amazed with the service and price. This can't be beat! Thank you!
Diana D.
MN
Religious his & hers set is simply gorgeous! I love how detailed the crosses are and the handcraft. You really delivered, that's all I have to say. I'm a happy customer and I'll be back for more. God bless!
Peter G.
I got my engagement ring and my center diamond from 25karats.com. The have the best deals anywhere! Diamond prices are ridiculously reasonable and they come with a GIA certificate! For those who don't know that means, it's a certificate to show the quality of the stone accepted anywhere in the world! It's a great value for the money, and final ring quality is priceless. Very happy with my purchase.
Janice C.
CA
I have had nothing but THE BEST customer service experience with your company. My first inquiry, via email, was answered within 20 minutes and it was after 8pm on a Friday night. Every subsequent email I sent has also been answered quickly. I wanted something that I didn't see on your website (it was a ring similar to one you had but with larger side diamonds) and Matt said you had that for me and immediately put it up on your website so I could order it. He told me my order would be shipped out on Thursday or Friday and it was sent on Thursday. The ring I received was so beautiful, better than the pictures. And now you have offered to repair it for free if anything goes wrong as well as retroactively give me the spring sale discount. I don't think I have ever had a better customer service experience. I am going to tell all of my friends about your company.
Crystal
TN
Anybody who tried to find their dream ring in palladium should understand what I'm writing here very well. It's such a hassel and takes forever to find the right style, and when you do they always tell you that it can't be done in palladium! I visited so many jewelry stores. The answer was always "no". Finally I stumbled upon 25karats.com. They not only customize the band I choose for me, they also made the ring in palladium! And for such a great price! I still can't believe it. Now that I got my dream palladium ring I'm ready for my big day. Thank you 25karats.com for making my dream come true!!
Megan T.
WI
25karats.com worked with me step-by-step from choosing the ring to ordering it. Their customer service representatives were polite and knowledgeable. Delivery of the product was fast and it was safely and nicely packaged. The ring has a very nice quality, with virtually no imperfections. It came with a proper certificate and a decent ring box. All in all, good quality product and service. I recommend 25karats.com for your jewelry needs.
Christian F.
CA