Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
I just want to say thank you. I've received the ring today and it is perfect, fits perfectly and arrived much quicker than expected.
Many Thanks
John P.
UK
I couldn't be any happier! My wedding band looks so beautiful I just love it! Thank you for all your help during the ordering process. I was lost without your professional customer service reps.
Best
Catherine L.
MA
SWEET RINGS EXPRESS SHIPPING RIGHT ON TIME - FLAWLESS SERVICE - WILL BUY AGAIN!
Natalia M.
IA
Beautiful ring. Fast shipping and well packed. 1/2 what the local jewler wants!
Devin
Canada
This is an excellent product, great price, GREAT communication and VERY prompt!
Lea V.
SC
I purchased a 1.50 ct. Princess cut diamond solitaire engagement ring from 25karats.com. At first, I was very skeptical about spending this much money over the internet. But when I received the ring, I was amazed with the quality of the ring. Online prices are way affordable than in-store prices. Why would anybody spend double the price for a diamond jewelry at a regular store? Thanks for your affordable jewelry prices and making my life easier.. The big day is on May 15th. So excited to see the smile on her face.
Daniel V. , WA
I purchased my wife's 5-stone anniversary ring for our 5th anniversary from 25karats.com. Amazing products, extraordinary customer service. The website is well organized and the product information is very impressive. I will never forget the huge smile that my wife had on her face when she saw the ring sparkling in its box. Thanks.Thanks...
Joe T., NV
I just received my wedding band and it's absolutely great, I love it. You do absolutely great work. Thank you. It's wonderful.
Steven R.
I just received the engagement ring. That is outstanding!! I will propose to my girlfriend this Saturday. I planned everything, so excited about it. I'll update you about how it goes. Thank you so much for your friendly customer service and for making my shopping easy. If she says yes, I'll see you again for our wedding bands. :-)
Dean T., NV
Craftsmanship of the engagement ring was great. Prices are the most affordable. Customer service was more than I expected helpful. There is nothing else I would look for. Will be back for the wedding bands.
Christian W.,PA
Great seller, great value super fast shipping and packaging AAA+++
Greg
IN
I searched online a lot before buying our unisex wedding bands from 25karats. I even returned the wedding bands which I purchased from another store. The quality of the wedding rings that we got from 25karats is amazing. Moreover, the engraving is perfectly made. Thanks a lot for the quality and offering the best prices online. We'll definitely come back for our anniversary.
Jonathan T.
MA
Beautiful ring! Friendly customer service. Very pleased in all aspects.
Thanks!
John G.
CA
First of all, I want to thank you guys for all your help with my order. I had no idea what wedding band to get for my lovely fiance, and you answered all my questions patiently. Moreover your recommendations shaped my final decision. Your excellent customer service is unmatched!
And now that we received our band, we can't find words to describe our happiness! I knew I made the right choice by ordering my fiance's wedding band at 25Karats! This ring is so lovely, he doesn't want to take it off one second :) Oh and engraving is perfect! Thank you, thank you, thank you!!!
Gillian F.
MD
I just received the wedding bands from 25karats.com. They are for our 15th year wedding anniversary. You just don't know how happy and satisfied I am of seeing the gorgeous rings. The quality of the product is perfect, beyond what I can imagined. It's 100 times better than what I bought from other jewelry store.
I am also pleased with the great service that I received. I would like to thank Matt for helping me all the way, for being so patient and so understanding.
By the way, my husband was very happy so that we plan to purchase our 25th wedding anniversary rings from 25karats.com. You just have a way of making each individual feel special and making sure they leave happy and satisfied. Thank you so much from the bottom of our hearts.
Ann & Abe, NJ
We just received our wedding bands from 25karats.com. The sizing and the quality is even more than we expected. We really appreciated the customer service rep's help. He advised us on our selection and we got the palladium wedding bands which has the same quality and strength of platinum but for less price. We'll absolutely come back for more shopping.
Best regards from VA.
Thomas K.
We just received the rings, that’s extremely fast!
And we can’t say in words how happy we are with them. Its almost bizar how similar the rings are with the image we had in mind, everything is so perfect: shape, color, gravity, size.
We didn’t even find such quality in Holland and we see so much goldshops.
I’m really happy we decide to send you an e-mail. Thank you so much. I’m sure you will have much more orders from the Netherlands in the future.
Thanks!
Kind regards,
Jacqueline V. and Ewout H.
25karats note: custom rings made from picture.
I recently ordered wedding bands, received it on time, great customer service, high quality products, really pleased with purchase, will certainly return for more in the near future. Thank You!
Fabio C.,TX
25karats.com offers a fantastic variety of styles which is great, however, the customer service and high quality of craftsmanship is what will keep me as a customer. The whole experience was very personable. Any questions I had were promptly answered and I was kept in the loop for progress on my order. Their on-line customer service chat gave me the confidence to order palladium rather than platinum. Visibly I cannot tell the metals apart, and while lighter than platinum, the palladium still feels substantial. I'm extremely pleased and I highly recommend 25karats.com
Catherine C., MD
Thanks to 25karats.com! My 7 stone diamond journey ring is just FANTASTIC. Whoever sees my fashion ring is asking me where I got it from. The quality of the ring is great and the customer service was so helpful. I wouldn't buy a ring online if I wasn't guided this well.
I will definitely recommend 25karats to my friends.
Sally A. , OH