Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Beautiful ring set! Thank you for a fast and convenient delivery. We will be back soon.
Cheers!
Sam & Jess
MI
I am extremely happy with the service and product! I was provided with superb online chat support, and they built me the exact setting/ring I wanted. I was able to show them a few rings from their site and they custom made what I wanted. It arrived quickly and the quality is great and exactly as promised. I am so happy with the quality and service and would totally use them again! And to think that I found them doing a simple Internet search! Thank you so much! You guys rock!!
M.C.
DE
First We Received A Phone Call Verifying The Information On Our Order. They Told Us How Long It would Take And When We Could Expect Delivery. We Received Our Rings As Promised And They Even Exceeded Our Expectations. Great Customer Service And Beautiful Product. Thank You 25Karats.Com For Making Our Day More Special.
You told me I would like my ring and you were right. I love it. It is beautiful. You are great craftsmen.
Thank you,
R.L.
CO
My stud earrings are just precious! I love the martini setting, it sits perfectly on my ear. I think the stone sizes are spot-on too. It couldn't be any better! Thank you for great job. I'll sure be back.
Nancy W.
WV
We started searching for our bands months ago. We checked many alternatives, different widths and styles. We wanted something classic but also not too plain. Handmade rings with braids looked the most ideal as a set. We wanted a matching set but at the same time we didn't want same exact ring for both of us. It was really hard to find one narrow and one wide band that would make a nice set. Finally we stumbled upon a his and hers set at 25karats website. It was Braided Handcrafted Wedding Band Set, which looked gorgeous yet unassuming. And widths were ideal with one braid for lady's ring and two braids for man's. We ordered our bands two weeks ago over the phone. As the customer service agent informed us, rings arrived to our door step 7 business days later. One thing to say about the set is that they are even more gorgeous in person and look amazing as a set on our fingers! We will recommend 25karats to all our friends and acquaintances, and definitely will bring along more customers!
Isabella & Daniel
Thank you! We just received them. Really beautiful! I'm really happy with satin finish center. Thanks for the tip. I know we will cherish our bands for a lifetime. Can't wait for the wedding date! :)
Linda & Sam
NJ
5 minutes after I placed my order with 25karats.com, I received a personal phone call to confirm the order, confirm my ring size and to discuss the center stone that would be set in it. I was told when the ring order would be processed and the date I could expect shipment. Everything I was told was true. I don't normally make such big purchases on-line and was initially hesitant to do so. However, after checking them out via the Better Business Bureau and in reading other testimonials I went for it...and I am so glad I did.
Karen Byrd
Raleigh, NC
Our wedding was on 4th of July. While the preparations were going on, we could not find much time to choose a wedding band set. When the clock starts ticking we decided we should check online options for a quick turnaround time. After browsing many sites and checking lots of styles we decided on a his and hers set we saw at 25Karats.com. With all the time pressure, we really wanted to get the rings at hands in a timely manner. 25Karats team helped us place our order and rushed our rings to us. Even though we placed our order just before 4th of July week, we received them on Monday July 1st, three days before the wedding! The rings are gorgeous and we got so many compliments about them already. We would like to thank 25Karats for 'making it happen'!
Sarah & John
MD
I bought an anniversary ring in platinum from 25 Karats. Everything about the ring is perfect, down to the last detail. It has a nice weight on my finger, and sits perfectly with my engagement ring. We browsed so many websites and checked so many stores before deciding on 25 Karats. But we are really happy with our decision. 25 Karats customer service helped us with all our questions, and gave us reason to trust them. I will definitely be back, and will let our friends know about this great site with unbelievable prices!
Sasha
VA
We received the rings. They are fabulous! Beautiful packaging too. We checked the sizes. They are perfect fit. Thank you for your tips about checking the ring size. And of course thanks for getting the rings here on time! You guys are a lifesaver! :)
Kathy
CA
Hi there;
Got my ring and just wanted to say that it is beautiful! Thanks so much for making sure I received it time for my wedding!
A.M.
MD
Good morning,
I received the ring yesterday. It is beautiful. Your recommendations were great.
Thank you very much for all your assistance,
S.S.
MO
My ring arrived today, one day early, and it is absolutely perfect! I've searched for weeks to find the right band and I found it here. The design is so beautiful and the ring fits perfectly. I am very pleased with this purchase and would not hesitate to shop with you again and refer friends to your site. Thank you!
Paula B.
Tyrone, GA
Thank you. Our ring has arrived and we love it.
Pearl
Just wanted to let you know that our rings arrived today and they are wonderful! Thank you!!! We will be back soon and will also send friends your way.
Angie & Dave
CO
It's a beautiful bridal set. The halo setting is just the way I always wanted. Diamond colors are great, they shine like stars! And shade of 18K yellow gold is all elegance. I couldn't be any happier.
Samantha U.
SC
My earrings are gorgeous! Diamonds sparkle and shine. It sits beautifully on my ear and I love how elegant it looks. It's definitely a great piece of jewelry for any kind of occasion. Thank you very much for fast delivery and efficient customer service. I'll be back!!!
Linda T.
NJ
Today I received my exquisitely crafted wedding band set. I am delighted with the rings and the customers service. I placed my order late on a Friday evening and surprisingly received a call the next morning (a Saturday) from one of the 25 Karat craftsmen, verifying the details of my order. 11 days later, the custom crafted rings arrived in beautiful presentation packaging. While awaiting the rings, I emailed 25 Karats with a question about the expected completion date, and received a reply within 8 hours. Their completion date was right on.
With the exceptional quality of the rings and craftsmanship, the rings were fairly priced. I am always skeptical of internet testimonials and hype, but the guys at 25 Karat are the real deal. Excellent quality and customer service at a fair price. I am a believer now and will not hesitate to buy from them in the future.
Bill
Crystal Lake, IL
We received our wedding bands just now. They are absolutely sublime! Even better than pictures! All details are beautifully done and two color looks great. We are really happy that we decided to buy our rings from 25Karats. All the reviews we read online were positive and encouraging, but you always have a question mark in mind when you order something online. However we are more than pleased with the rings and saved so much compared to local store prices. It's incredible quality for the price. We will recommend you to all of our friends!
Taylor & Clara
WY