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Customer Testimonials

Real Stories, Countless Sparkling Moments

At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.

Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.

Recent Customer Photos


What Our Customers Are Saying

Customer Remarks We Received

Displaying reviews 441-460 of 851 in total
"She said Yes!! ..."
March 28, 2013

She said Yes!! Thank you for the gorgeous ring and truly unique and bright diamond. I'm really grateful for all your help in choosing the right setting and stone for this ring. You guys are awesome!

Michael
CA

"a statement of our everlasting love!..."
March 27, 2013

We purchased a wedding band his and hers set in platinum from 25Karats.com. The braids and rounded edges of the rings are gorgeous and crafted meticulously. They look perfect on our hands. We are eagerly waiting for our wedding date to wear them as a statement of our everlasting love! We are so happy that we chose 25Karats for our wedding ring purchase and we know we will be back in the future. Highly recommended seller!

Tina & Ron

"The quality is outstanding..."
March 26, 2013

My husband had a very specific idea for his wedding band. He found what he wanted on 25karats.com and forwarded the link to me for purchasing. I admit I was hesitant as I had never heard of 25karats, but it I felt it was his choice to make and our wedding was rapidly approaching so I ordered. Any hesitation I had evaporated immediately. Literally one minute after receiving my order confirmation email, a 25karats employee called me to review the order one more time and to confirm with me how long it would take. The ring was completed when promised and shipped overnight. The quality is outstanding; my husband receives many compliments. Excellent shopping experience and excellent product.

K.W.
IL

"you are my favorite store shop for jewelry ..."
March 13, 2013

I love your store and display cases your jewelry is exceptionally well made I am very satisfied w/ your merchandise you are my favorite store shop for jewelry. Thanx!

Guest Customer

"We love the rings...."
March 13, 2013

We love the rings. The quality is really good. People in customer service are very helpful. My husband and I were afraid we wouldn't like them but we really do. Can't tell you enough.

P.F.
Brandon, MS

"we LOVE the design, quality, and overall service we received...."
March 12, 2013

We ordered our matching wedding bands from 25karats.com, 2 separate orders since they were shipping to 2 different states, and we LOVE the design, quality, and overall service we received. We received the rings promptly, and, thanks to GK, the rings are being returned for personalized engraving. GK, one of the customer service representatives, ensured that the mailing return was smooth and communicated with us promptly via e-mail since both of us wanted the phrase engraved to be a surprise. He assisted us with the fonts and made great suggestions. We are SO happy that we found this site! The jewelry stores in my area were giving me such grief because my finger is so small (4 months for a special order), but with 25karats.com, we had the rings within the week. Thanks again guys for all your help. I will always recommend you!

Jennie
Topeka, KS

"perfect!..."
March 11, 2013

The ring is perfect! Thank you for your kindness.

T.K.
VA

"What a beautiful mounting..."
March 06, 2013

What a beautiful mounting. The engraving on the design is so antique that you need no diamonds except your center diamond.Beautiful shine.I am so grateful. Great prices and great customer service you could not ask for more.

Sincerely

Therese A.
MD

"attention to detail and customer friendly staff..."
March 01, 2013

I just want to thank you for your impressive customer service. I have never seen such attention to detail and customer friendly staff at any store. Thank you for your help when the rings needed to be resized. Fast and smooth transaction throughout. We will recommend you to all our friends!

David & Ali
NY

"spellbinding..."
March 01, 2013

We started searching for our wedding bands couple of months ago. While browsing through web pages and visiting local stores, we found out it's a much more difficult process than imagined to find a perfect set that will satisfy both of us. It was especially difficult because we were looking for palladium rings. Most stores we visited didn't even have palladium bands unless you want something plain and simple. Although we were not looking for too much decoration, we still wanted our rings to stand out and be unique. Finally we found this beautiful fancy designer ring at 25karats.com. It was love at first sight for both of us! All the details and design of the ring was spellbinding. We first emailed 25karats, then after exchanging tens of emails (with very patient customer service) we decided to go with it. We called and placed our order with GK, who sent us a confirmation in minutes. Our rings were ready and shipped to us in a few days. When we received them and put them on we knew it was worth the pain of months of searching! Thank you very much for making our dream come true!

Alison D.
MD

"exquisite customer service..."
February 21, 2013

We wanted to let you know that we received the order. The rings are wonderful! They fit perfectly and now we only hope they will last forever :) We also want to thank you for the exquisite customer service and for delivering them on time!

C & P
Canada

"exactly EXACTLY what I wanted..."
February 18, 2013

Got it! It's gorgeous, exactly EXACTLY what I wanted. Thanks! Recommending you guys for any friends who want a custom ring.

A.A.
Canada

"lovely dangle earrings for Valentine's day..."
February 15, 2013

My husband got me these lovely dangle earrings for Valentine's day from your website. They are so pretty! Quality of the diamonds are great and they shine beautifully. This was a surprise gift and I was really not expecting something expensive. He didn't want to tell me where he got the earrings from but I finally got that out of him, and decided to write a review on your site. I'm happy to see that although quality of the jewelry is incredible they are very reasonably priced. And you guys have a beautiful selection.

Katie L.
TN

"fast and easy service..."
February 15, 2013

Bridal ring set is beautiful and what we really wanted. We are happy to find a beautiful replacement for her original ring. This set definitely goes much better with her diamond and side diamonds sparkle and complement it. We are also glad that we decided to change the metal to palladium. Although it was a big change for the ring, we think in long term we will be happy with our choice, palladium being low-maintenance and all. Thank you for fast and easy service.

Peter & Anna
ND

"truly appreciate your guidance and professionalism..."
February 14, 2013

I want thank you very much for all your help, your expertise and your patience during processing my order!
The set turned out beautiful and I already had a center stone set... :)))
I truly appreciate your guidance and professionalism!!! And I will definitely be recommending you and your company to my friends here in LA!
Thanks again and Happy Valentine's Day!
Best regards,

RS
LA

"The ring was even more beautiful than on the website. ..."
February 14, 2013

VERY IMPRESSED! I've been shopping arround for the perfect (unique) wedding band for my fiance. I was very happy with the wide selection of men's rings. Most jewelry stores only offer very few rings to select from. 25k has a GREAT selection! I also wanted to surprise my fiance with his wedding ring for Valentine's day. I called 25k and the service was very professional and they were able to finish and overnight my fiance's ring in time for the holiday. The ring was even more beautiful than on the website. THANK YOU 25karats.com!

M.P.
TX

"lovely set..."
February 13, 2013

Our handmade rings are beautiful! I love the braids, the design on the center, and the finish. Having the option to get the rings in two tone gold is terrific. it gives the ring a gorgeous contrast. Ring sizes were exact, we didn't have any trouble putting them on or taking off. We are very happy and would like to give a big thanks to you for this lovely set.

O & R
WI

"The quality of the work is higher than you can find in any of the jewlery stores ..."
February 07, 2013

My husband was married this month in 1989, at that time as we had to pay for everything else for the wedding we could not afford our wedding bands and I really had not find anything that I was really happy with so we borrowed rings to have our wedding pictures with. I was so pleased with my ring that we purchased a few months back so when we got our tax refund the first thing we did was order his ring. We found out it was shipped today and we can't wait for it to get here.
The quality of the work is higher than you can find in any of the jewlery stores found in malls or anywhere else I have looked. Thank you so much for fulfilling my wedding dreams for a one of a kind wedding band to celebrate our lifes together with my best friend.

C. & R. Shaw

" We are very happy with the ring..."
February 01, 2013

My fiance's ring is gorgeous. We are very happy with the ring and with the customer service we received. I had put a ring on layaway at a jewelery store but I was able to save about 80% and I got a 14K ring and at the jewelery store the ring was 10K. The quality is excellent. The box it came in is very nice and I am glad that my fiance loves it so much. Thank you!

Cara M.
CT.

"a customer for life!..."
January 31, 2013

I just received the shipment of the ring. BEAUTIFUL!! Excellent work! Matches Beautifully and Precise! Thank you so very much for the excellent work and the quick response of manufacturing and engraving. Also thank you very much for your concern and professionalism in all areas of this issue. Again 25karats.com has a customer for life! Thanks again and have a wonderful day!
Sincerely,

A.Z.
PA