Customer Testimonials
Real Stories, Countless Sparkling Moments
At 25karats, customer satisfaction is our number one priority. We want to provide you with the best service possible. Would you consider posting a review of us online? In addition to providing feedback, online reviews can help other customers learn about who we are and about the products we offer. They are also a great way to give referrals to your family & friends.
Please take a minute to leave a comment for us here on 25karats.com, we would really appreciate it.
Recent Customer Photos
Customer Remarks We Received
Just wanted to let you know that the ring arrived safe and sound. It's beautiful, even better than what I expected. Thank you for all your help. I'll definitely recommend you guys to all my friends. Expect to get more orders from Cincinnati, OH! :)
Larry T.
OH
This is the third time I bought rings from 25karats.com and the quality is constantly great. I'm a happy loyal customer and wouldn't go anywhere else for jewelry. I'll be back shortly for stud earrings for my niece. Started checking already :)
Tilda W.
CT
We visited 25karats' showroom at Diamond District. Staff was very friendly and welcoming. I asked them many questions about the ring set we had in mind and they answered all of them, giving us some direction. After checking the styles we liked in person we decided on a handmade set with Roman type braids. The best part of it was most of the wedding band selection has width options, which makes it much easier to create a unique set. We waited only a week for the rings and they were exactly as we expected. I recommend 25karats to everybody who is looking for a good quality ring for a very reasonable price in these tough times. Comparing our rings to any big-chain store merchandise, I can't see why I should pay twice or thrice more.
Bill H.
NY
Our Benchmark rings arrived last week. They are more beautiful than their pictures! We got so many compliments on them at the wedding and afterward. And it's nice to receive the Benchmark guarantee document all registered and ready. We are very happy with the service we received, and will be back in the future.
sincerely
Shobit & Mara G.
NJ
Checking your reviews online and going through product selection, we knew we made the right decision for our wedding band purchase by choosing 25karats.com. You guys were really amazing to work with! I'll recommend you to anyone who needs wedding bands. Thank you again.
Elena R.
ME
Thank you very much for all your help with my order! It was great working with you and your service and professionalism was outstanding. I'm glad to step by your office to choose a setting for my diamond. It really made a difference for me. I love my new setting, couldn't be any happier.
Lara V.
NY
We ordered our platinum wedding bands from 25karats.com and they arrived safely today. We'd like to thank 25karats.com for their wonderful service and products. We will recommend them to all our friends.
Simon & Beth
WY
I was looking for a pave setting ring in palladium for a long time. Finally found 25karats.com with an impressive selection of palladium rings online. When I talked to Nevy he gave me lots of important tips about choosing the right setting for my fiance. The ring came here shortly and it was gorgeous. I proposed last week and it went perfect, thanks to the brilliant ring and diamond. I cannot thank 25karats and Nevy enough for making everything so easy. I'm one satisfied customer. And my fiance is really happy with her ring, too.
Best,
Lloyd
MA
Just received my ring. 14K white gold symmetrical wedding band. It is beautiful! Plus, I appreciate the precaution that you took with shipping it. Double boxed. Thank you very much!
A.B.
TX
I ordered a diamond ring from 25karats.com for the 5th anniversary of our marriage. After much consideration we decided to go with an eternity band with round stones and shared prong setting. I wanted to make sure I was getting the right ring so I asked if I could see the ring from other angles. They were so kind to take more pictures of the ring for me. After seeing the pictures I was sure and ready to order. All the detailed information on the item page helped as well. When I received the ring I saw it's exactly what we wanted. I'm really happy to work with 25karats.com and its experienced staff.
Mitch T.
NJ
I bought a lovely angel wing pendant from 25karats last month and it's my favorite piece of jewelry now! I love wearing it almost every day, and get complimented a lot. I'll get one with half diamonds for my mom for her birthday too. Thank you 25karats!
Libby W.
LA
Perfect! It was a pleasure to work with 25karats.com. They took care of our order professionally and helped us a great deal too. Rings are just great. They are perfect fit, thanks to the plastic sizers we got from 25karats prior to ordering. And for me, the best part was that we got an update every time we checked. These guys know their stuff and are on top of things. I'd give 5 stars to 25karats.com any time.
Bill T.
WA
Can't thank enough to you guys! I got the ring today safe and sound, and it looks gorgeous. Even better than the picture. The diamond is worth every penny and really a great choice. I'm glad I didn't rush up, and got your opinion. I agree with you: this is the best bang I'd get for the money. Just wish me luck know ;)
Leon T.
IL
We are truly happy with our rings! Choosing 25karats.com for our wedding band purchase was a great decision. They arrived here very fast and they look even better than the pictures on the site. High-end jewelry quality for a very reasonable price... what more could we ask for? Thank you, 25karats!
Elizabeth Q.
MS
during more than three weeks I have been looking for an engagement ring and after making an exhaustive research through the internet and many jewelry stores I decided to deposit my trust on 25karats, for it appeared to be the best choice. Many customers good comments and compliments put your store on the top of my list.
I'm very pleased with my choice.
Great service, beautiful engagement ring.
my girlfriend, now "FIANCE" is totally Happy, and that makes me happy.
Thanks.
A.T.
NJ
Thank you for great service and great products!
I strongly suggest 25karats.com
N.G.
VA
I received my wedding band by surprise today and it was definitely a pleasant one because I absolutely LOVE it! Thank you SO much for all your help with making this right, this band makes a perfect set with my engagement ring! I'm so thrilled to not only have it, but to have gotten it a lot earlier than I thought because I figured I wouldn't be getting it until next week! Much thanks to all who helped make me a very happy woman once again~
Dana
FL
I just wanted to thank you and your staff for all the help getting my wedding ring ready. It arrived today and it looks great and fits perfectly. I always wanted to thank you for the amazing job you did on the engraving. What a great experience I had with your company.
Thank you,
M.S.
CA
Thank you for a quick delivery! You guys are the best!!! We got the rings on time and even had time to show them to family and friends before the ceremony :) We are truly happy with them. We appreciate everything you did for us.
Blessings...
Theodore & Camille
I had wanted to get a nice matching band for my engagement ring for many years. Whatever ring I tried locally did not match the right way and was a disappointment. I called 25karats.com and asked for their opinion. They gave me some options that could match the ring, but told me that if I want a perfect match, they need to make a special ring to flush fit it. I sent them my ring and in two weeks they created a stunning, perfect fitting matching band for it! They even repolished my engagement ring so it doesn't look old next to the new band :) I have only one address for my jewelry purchases from now on. Thank you!
Kate M.